Our stay was terrible from start to finish. The rooms were falling apart — door locks were coming loose, wallpaper was peeling, and the sheets hadn’t been washed. When we asked for fresh linens, they were never replaced. They also ran out of towels, which was incredibly frustrating.
The parking garage was in poor condition, filled with what looked like abandoned cars, and our room and garage keys rarely worked properly.
The only positive was the hotel shuttle, which ran within a one-mile radius and made it easy to reach major attractions like the Rock and Roll Hall of Fame and the local sports venues. Unfortunately, that convenience didn’t make up for the overall lack of cleanliness, maintenance, and service.
