6/10 Good
Feb 6, 2025
La Passion is without the Passion…
La Passion doesn’t have Management that show Passion! The staff are trying there best but with no support from management that you never see, they have no chance of turning this property into what it should be.
Left at the pier known one to help us with our bags, I had to walk, even though notified of our arrival. It’s 3 star not 4, not enough sunbeds, sunbeds broken, all the cabana beds are broken, not enough beach/pool towels for customers, rubbish left in bins overflowing for our entire 5 day stay, no security so anyone can effectively come in. Breakfast is basic, they cannot cook eggs. There isn’t enough staff so everything is slow.
I really want this property to succeed. If management cared for their staff and the property these things could be fixed very quickly. The staff need help from management.
I like the rooms, the cleaning team in the rooms do a great job. The staff are all very friendly and nice and doing their best.
For the price point I would consider other properties until the management sort out the problems they have been told about time and time again…
Verified traveler
5-night trip
Verified Hotels.com guest review
