Best Western Charleston offers a warm welcome near Haddad Riverfront Park, with continental breakfast, a fitness gym to get your blood pumping and free WiFi to stay connected. Unwind by the seasonal pool or explore the nearby Clay Center for the Arts and Sciences. The helpful staff has left a lasting impression on previous guests.
Reviews
6.66.6 out of 10
Good
Popular amenities
Pool
Non-smoking
Connecting rooms available
Gym
24/7 front desk
Main amenities (10)
Daily housekeeping
Fitness center
Seasonal outdoor pool
Business center
24-hour front desk
Air conditioning
Front-desk safe
Vending machine
Luggage storage
Banquet hall
Feel at home (6)
Children stay free
Microwave
Connecting/adjoining rooms available
Premium TV channels
Daily housekeeping
Coffee/tea maker
$89 nightly
The total price is $101
$101 total
Sep 9 - Sep 10
Total includes taxes and fees
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Basic Single Room, 1 King Bed, Roll-in Shower
Basic Single Room, 1 King Bed, Roll-in Shower
Highlights
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Sleeps 3
1 King Bed
View all photos for Single Room, 1 King Bed
Single Room, 1 King Bed
Highlights
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Sleeps 3
1 King Bed
View all photos for Basic Double Room, 2 Queen Beds
Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
Charleston Town Center - 9 min walk - 0.8 km
Charleston Coliseum & Convention Center - 14 min walk - 1.2 km
West Virginia State Capitol Building - 2 min drive - 2.8 km
University of Charleston - 4 min drive - 3.8 km
Getting around
Charleston, WV (CRW-Yeager) - 7 min drive
Charleston Station - 12 min walk
Restaurants
Fife Street Brewing - 7 min walk
Mea Cuppa - 5 min walk
Ristorante Abruzzi - 7 min walk
Adelphia Sports Bar & Grille - 7 min walk
Short Story Brewing Charleston - 7 min walk
About this property
The Capitol Hotel
The Capitol Hotel puts you just a 5-minute drive from Charleston Coliseum & Convention Center. For a workout, you can visit the fitness center or go for a morning swim at the seasonal outdoor pool. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
DONE
Hotel size
136 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Laundry service
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness center
Seasonal outdoor pool
Banquet hall
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LED television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
WiFi (surcharge) (speed of 25+ Mbps)
Free long-distance and local calls
Desk chair
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Fees & policies
Refundable deposits
Deposit: USD 100 per stay (for stays between 31 December - 01 January)
Optional extras
WiFi is available in guestrooms for USD 0.00 per stay (rates may vary)
Children & extra beds
Rollaway beds are available for USD 15.0 per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to August
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Masks are required in public areas for unvaccinated guests.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Capitol Charleston
Charleston Capitol
Charleston Capitol Hotel
Best Western Charleston
Charleston Capitol Hotel
Charleston Tower Hotel Hotel
Ramada by Wyndham Charleston
Charleston Tower Hotel Charleston
Charleston Tower Hotel Hotel Charleston
Frequently asked questions
Is there a pool at The Capitol Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at The Capitol Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Capitol Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Capitol Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at The Capitol Hotel?
No, this hotel doesn't have a casino, but Mardi Gras Casino (16-min drive) is nearby.
What is there to do at The Capitol Hotel and nearby?
The Capitol Hotel has a seasonal outdoor pool and a fitness center.
What's the area around The Capitol Hotel like?
The Capitol Hotel is in Downtown Charleston, a short 15-minute walk from Charleston Coliseum & Convention Center and 3 minutes' walk from Clay Center for the Arts and Sciences.
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The Capitol Hotel Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.6/10
Staff & service
6.4/10
Amenities
6.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Elevator
Bed
Breakfast
Shower
Location
Water
Lobby
Building
Reviews
10/10 Excellent
Jun 23, 2025
Clean
Camilo andres
Camilo andres, 1-night trip
10/10 Excellent
Mar 3, 2025
Nice quick overnight stay.
Stayed one overnight. Staff was very friendly and accommodating. Breakfast was fresh.
Jessica
Jessica, 1-night trip
10/10 Excellent
Mar 11, 2025
It was very clean
Kate
Kate, 1-night trip
10/10 Excellent
Nov 4, 2024
The staff were super polite and rooms were so clean
Bailey
Bailey, 1-night trip
10/10 Excellent
Mar 12, 2025
Good service
Stavan
Stavan, 1-night trip
8/10 Good
Apr 14, 2025
alright. I was there myself as a transit person. It was ok. Staff were friendly and helpful.
Anand
Anand, 2-night trip
10/10 Excellent
Feb 26, 2024
Nice stay, friendly staff, good breakfast.
Juliana
Juliana, 1-night trip
10/10 Excellent
Nov 2, 2024
Staff was kind, considerate and very helpful
CYNTHIA
CYNTHIA, 1-night trip
6/10 Okay
Jun 10, 2025
With this hotel, you get what you pay for. It is an older hotel, so there are some expected shortcomings. They are in the process of renovating but there is a long way to go before it is completed.
Pros: price, location, updated and clean rooms, friendly staff, free parking, free wifi.
Cons: outside is in very poor condition, only one working elevator and it working is a stretch, hallways are hot and humid, housekeeping left bags of trash and dirty sheets from multiple rooms in the hallway overnight, their website says free breakfast but there was none and we was told to go to the hotel next door for breakfast.
Not a terrible stay for the price but be aware of why the price is cheap.
James
James, 1-night trip
8/10 Good
Jul 20, 2024
It’s an older hotel, but the rooms are comfortable and the staff was helpful.
Lawrence
Lawrence, 1-night trip
10/10 Excellent
Feb 16, 2024
Love this place
Clean helpful staff delicious breakfast and right there near everything u need
Ricky
Ricky, 3-night trip
6/10 Okay
Mar 8, 2025
I believe the property is still fixing up the hotel as it was formally Best Westrrn…still need to work on the elevator because it looked condemned…there was homeless people outside the hotel and they need to work on security on controlling how they let the homeless people come up to the door…felt a little unsafe…the room was nice and the customer arrive was good
Nichole
Nichole, 2-night trip
2/10 Terrible
Jul 8, 2025
Arrived at the Charleston Tower hotel to find it completely empty. A sign on the door said the hotel was shut down for renovations and that our reservation would be honored next door at the Quality Inn. We received no prior email, call, or text from either the hotel or Expedia informing us about the situation!!! The staff at Quality Inn were friendly and efficient but the parking lot was unsecured and adjacent to a homeless mission. When leaving the next morning, there were numerous homeless people in the area as well as a few that had set up temporary overnight shelter in the parking lot of the hotel!!! It was not like this the previous afternoon when we were checking in. We didn’t have any problems but this issue certainly needed to be mentioned. On top of that, there were never any cars or workers present at the Charleston Tower hotel which leads me to believe that there are no renovations taking place either!
Edward
Edward, 1-night trip
10/10 Excellent
Oct 28, 2024
All of the staff were patient, kind and helpful
CYNTHIA
CYNTHIA, 1-night trip
8/10 Good
Feb 21, 2024
I was a nice enough hotel!
AMY
AMY, 1-night trip
10/10 Excellent
Apr 12, 2025
Check-In staff were all excellent; very friendly and personable. Lobby area was clean and presentable. My room was very clean and comfortable. Housekeeping was attentive and friendly. My only negative was the condition of the elevator. It functions, but could use a refresh. I was somewhat disappointed that the continental breakfast was moved to the neighboring hotel. The other time I stayed here the breakfast was in this hotel and it was much nicer than next door. Not a big deal. I really like the location as I can walk to restaurants downtown. I would recommend this hotel to friends (but I would warn them about the elevator lol).
Daniel
Daniel, 4-night trip
6/10 Okay
Mar 5, 2025
Lower your expectations
Hotel was hard to find as Hotels.com lists it as the Charleston Tower, but the signage says Best Western. Went around in circles trying to find it. Hotel definitely shows its age and lack of building maintenance. Breakfast offered was one of the poorest we've encountered.
Mark
Mark, 1-night trip
10/10 Excellent
Nov 16, 2023
The staff was very friendly and accommodating. Rooms were nice.
BEN NATHAN
BEN NATHAN, 3-night trip
8/10 Good
Feb 15, 2024
Clean and great shower
Christy
Christy, 1-night trip
10/10 Excellent
Feb 6, 2024
The personnel were so friendly and so helpful that it made our visit a joy.
Brenda
Brenda, 5-night trip
8/10 Good
Sep 11, 2023
The hotel provided a comfortable bed and a good night of rest after a long day on the road.
Rickey
Rickey, 1-night trip
2/10 Terrible
May 24, 2025
I arrived at the hotel at 7:00pm after driving all afternoon. There was a lobby full of people. The rooms were not ready. (check in was supposed to be at 3 PM.) I waited almost 2 hours in the lobby for my room and then when I finally was able to get a room, it was not the king-size bed that I had reserved. It was two doubles. Also, the breakfast area, where the continental breakfast is, still had not been cleaned from the morning. There was food still in the trays!! (and by this time it is 9:00 at night!) The waffle irons were covered in batter stuff all over the counters tables were not wiped.
Toni
Toni, 1-night trip
4/10 Poor
Mar 28, 2025
The first room I got the fire alarm in the room was chirping and just needed a battery. I asked and she moved me to a different room. The next room, the toilet didn’t work and wouldn’t flush. The best part was the bed and it being comfortable or I was just tired and any bed would have done the job.
Stefan
Stefan, 1-night trip
8/10 Good
Feb 17, 2024
nice clean rooms.
Sharon
Sharon, 1-night trip
8/10 Good
Jul 12, 2024
The hot breakfast was a plus. Our room and the loby was clean.They had plenty of free parking.
Not so good they only had one working elevator.