Av. Lic. Benito Juárez Pte. 185 centro, San Juan del Río, QUE, 76807
What's nearby
Senor del Sacro Monte Temple - 15 min walk
TecMilenio University San Juan del Rio Campus - 17 min walk
Fundadores Square - 18 min walk
San Gil Golf Club - 8 min drive
Cavas Freixenet - 9 min drive
Getting around
Queretaro Intl. Airport (QRO) - 47 min drive
Restaurants
Restaurante Campo Bravo - 11 min walk
el Corral de la vaca - 8 min walk
KFC - 14 min walk
El Fogon Mexicano - 16 min walk
Flamin Wings - 16 min walk
About this property
Hotel O Puente
Enjoy your visit to San Juan del Río with a stay at Hotel O Puente. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A children's pool and a garden are other highlights.
Languages
Spanish
At a glance
Hotel size
34 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 1:00 PM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite garage
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Free daily reception
Traveling with children
Children's pool
Services
24-hour front desk
Pool loungers
Facilities
1 building/tower
Garden
Mosquito nets
An outdoor pool
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel O Puente Hotel
Hotel O Puente San Juan del Río
Hotel O Puente Hotel San Juan del Río
Frequently asked questions
Does Hotel O Puente offer free cancellation for a full refund?
Yes, Hotel O Puente does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel O Puente?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel O Puente?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel O Puente?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel O Puente?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 1:00 PM.
What is there to do at Hotel O Puente and nearby?
Hotel O Puente has an outdoor pool and a garden.
Are there restaurants at or near Hotel O Puente?
Yes, there's an onsite restaurant.
What's the area around Hotel O Puente like?
Hotel O Puente is a short 18-minute walk from Fundadores Square and 15 minutes' walk from Senor del Sacro Monte Temple.
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.4/10
Staff & service
7.2/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 6, 2024
Todo ok
David
David, 1-night business trip
Verified Expedia guest review
4/10 Fair
Jan 27, 2024
Rooms are not in good condition.
José Antonio
José Antonio, 1-night trip
Verified Expedia guest review
2/10 Poor
Jan 5, 2024
The rooms were dirty, the bathrooms were dusty it looks like they didn't clean. Not enough toilet paper. Dirty blinds, a dead flies in the windows. I don't recommend this hotel.
Eva
Eva, 1-night family trip
Verified Expedia guest review
2/10 Poor
Nov 23, 2023
La atencion al cliente es pesima, inclusive la recepcionista me sugirio cancelar mi reservacion porque su incapacidad profesional no pudo resolver un problema comun. Las instalaciones estan rotas la taza del baño rota, las ventanas rotas, gotera en las llaves del baño, ropa de cama muy vieja y amarillenta, el televisor se quedo sin servicio de cable, es una lastima porque tiene una excelente ubicacion.
leticia
leticia, 2-night trip
Verified Expedia guest review
4/10 Fair
Sep 27, 2023
Clemente
Clemente, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 3, 2023
José luis
José luis, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 7, 2023
Agradable lugar, desayuno incluido muy básico
Carlos
Carlos, 2-night family trip
Verified Expedia guest review
4/10 Fair
Jul 25, 2023
The restaurant was good, but the rooms were dirty, and didn’t have a fan
Bernadette
Bernadette, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2022
Antonio
Antonio, 2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 29, 2021
john
john, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 10, 2021
There property needs renovation, there is no hot water, and our room was flooded during our stay. I'm not sure if I would recommend this hotel.
Verified traveler
9-night family trip
Verified Expedia guest review
8/10 Very Good
Feb 25, 2021
Very good restaurant at the hotel. Rooms were very nice and clean. However, in the early morning when we left there was no hot water for a shower. Other than that, very much enjoyed my stay.
Verified traveler
1-night romance trip
Verified Expedia guest review
2/10 Poor
Jan 31, 2025
Pésimo servicio
A la entrada no tienen señalización del estacionamiento no hay cajones marcados tienes que adivinar donde quedarte y el control de la TV no funciona pero lo peor no había una toalla en el hotel ni para secarte las manos y al pedir dijeron que no tenían sin ofrecer mayor solución
jaqueline
jaqueline, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 27, 2025
Mala experiencia
No recomiendo ya que la cama muy dura y se notaba sucia las,sabanas animalitos insectos en la habitación el baño muy pequeño la regadera con un espacio de menos de 1 metro cuadrado y con cortina muy incomodo
saul
saul, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 20, 2025
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 10, 2025
MA MARTHA
MA MARTHA, 5-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 20, 2024
Eduardo
Eduardo, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Todo muy bien,
Ezequiel
Ezequiel, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 28, 2024
La publicidad de desayuno es engañosa, incluye ciertas cosas del desayuno (no es un desayuno completo).
Los baños estan viejos y no proporcionan los accesorios necesarios para los habitantes.
Armando
Armando, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 26, 2024
Buen lugar
Rafael
Rafael, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2024
Muy buen lugar
Falta una ventana más grande y aire acondicionado
ruperto
ruperto, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 9, 2024
Super limpio, excelente atención y muy fácil de llegar