4/10 Fair
Jan 30, 2025
Gross
My family and I were very tired and arrived to check in late at night. We only stayed one night. After I checked in and went to the second floor the whole hallway stunk like cigarettes and weed. Got into my room and it stunk like cigarettes. This hotel is a non smoking hotel. The hotel floor was disgusting and dirty had roaches and bugs! Thankfully the beds seems ok and clean. Tried to get a different room but they couldn’t accommodate since they were fully booked. I had my two children with me and I’m pregnant. It definitely wasn’t what I was expecting for the price we had to pay! Supposed to get a phone call back from management. Still nothing. I’ll never go back! I do wanna say the morning staff that day were so kind!
Kayla
Kayla, 1-night family trip
Verified Hotels.com guest review