Memphis International Airport (MEM) - 17 min drive
Memphis Central Station - 9 min drive
Free area shuttle
Restaurants
The Lookout at the Pyramid - 13 min walk
Wendy's - 11 min walk
Kay Kafe - 12 min walk
Wahlburgers - 13 min walk
Uncle Buck's Fish Bowl and Grill - 12 min walk
About this property
Crowne Plaza Memphis Downtown Hotel by IHG
Crowne Plaza Memphis Downtown Hotel by IHG puts you just a 5-minute drive from Beale Street and FedEx Forum. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Notes & Provisions, which serves breakfast and dinner. A fitness center and a snack bar/deli are other highlights. The helpful staff and location get good marks from fellow travelers.
Languages
English
At a glance
Hotel size
230 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total, up to 110 lbs per pet)*
Service animals welcome
Specific rooms only*
Food and water bowls and off-leash area available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Onsite self parking (USD 22 per day; includes in/out privileges)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking and van parking on site
Offsite
Free area shuttle within 3 miles
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–9:00 AM
Restaurant
Shared microwave
Room service (limited hours)
Snack bar/deli
Traveling with children
Free local shuttle
Children's menu
What to do
Golfing nearby
Working away
Business center
Meeting rooms
Computer station
Conference space (2320 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Library
Television in common areas
Fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Room amenities
Be entertained
42-inch flat-screen TV
Premium TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Free local calls
Desk chair
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Notes & Provisions - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 7 to 20 for adults, and USD 7 to 20 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 15 to May 1:
Swimming pool
Children & extra beds
Rollaway beds are available for USD 10.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 60.00 per pet, per stay
Parking
Self parking costs USD 22 per day with in/out privileges
RV/bus/truck parking is available for an extra charge
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to October
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza
Frequently asked questions
Does Crowne Plaza Memphis Downtown Hotel by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Memphis Downtown Hotel by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Memphis Downtown Hotel by IHG?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Crowne Plaza Memphis Downtown Hotel by IHG?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 110 lbs per pet. There's a charge of USD 60.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at Crowne Plaza Memphis Downtown Hotel by IHG?
Yes. Self parking costs USD 22 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Crowne Plaza Memphis Downtown Hotel by IHG?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Crowne Plaza Memphis Downtown Hotel by IHG?
No, this hotel doesn't have a casino, but Southland Casino Racing (9-min drive) is nearby.
What is there to do at Crowne Plaza Memphis Downtown Hotel by IHG and nearby?
Crowne Plaza Memphis Downtown Hotel by IHG has a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Crowne Plaza Memphis Downtown Hotel by IHG?
Yes, there's an onsite restaurant, Notes & Provisions.
What's the area around Crowne Plaza Memphis Downtown Hotel by IHG like?
Crowne Plaza Memphis Downtown Hotel by IHG is in Downtown Memphis, a short 12-minute walk from Bass Pro Shops at the Pyramid and 18 minutes' walk from Peabody Ducks. Travelers say this hotel is in a good location.
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Fair
Feb 2, 2025
Raj
Raj, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 19, 2025
Antonio
Antonio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2024
The hotel was clean and comfortable and the staff was excellent. We were there for a week and were sad to leave as the front desk and shuttle drivers felt like extended family by the end of the week. The shuttle drivers were all super kind and gave us great recommendations on where to eat, shop, hangout and visit.
Stevie
Stevie, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
noe
noe, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Nov 25, 2024
Hannibul
Hannibul, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Samuel
Samuel, 4-night trip
Verified Expedia guest review
4/10 Fair
Oct 10, 2024
Xavier
Xavier, 1-night trip
Verified Expedia guest review
6/10 Good
Oct 5, 2024
The property was nice. The check in was horrible I booked through Expedia for $265.56 the hotel over charged me $309.56 I’ve been trying to reach Crown Plaza accounting department I’ve left messages and no response.
Maxine
Maxine, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 5, 2024
Quiet, Safe and the beds were very comfortable
Terry
Terry, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 2, 2024
Victor
Victor, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 2, 2024
Good walking distance to entertainment, hotel staff and facilities ie shuttle service,
Andy
Andy, 2-night family trip
Verified Expedia guest review
2/10 Poor
Oct 1, 2024
Must of the lights and outlets were nonfunctional. Shower had 3 shampoos, no conditioner, no body wash, no other soap. I was double charged. I booked through Expedia and they also charged me for the room.
Gerald
Gerald, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 30, 2024
The hotel has a shuttle service to Beale Street and parking onsite for a fee. The staff is friendly, helpful, polite and professional. The manager Stephanie and maintenance technician, Desmond were very helpful. This was our first experience at the Crown, and we would stay there again.
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Staff is excellent and very accommodating, the shuttle bus driver Marty is very helpful and professional. We always stay here when we visit Memphis, it’s the best!
Andre
Andre, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 30, 2024
Charles
Charles, 2-night trip
Verified Expedia guest review
6/10 Good
Sep 30, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Very very nice stay
Georgia
Georgia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
Friendly staff. Near Beale st. Clean property.
Darryl
Darryl, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
Sep 29, 2024
Repeat customer
Always a great stay. Comfy beds, great staff.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
Good workers
Kevin
Kevin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 12, 2024
Very courteous staff
aleatha
aleatha, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 8, 2024
Great staff and very friendly as well as helpful. The hotel itself is a getting a little dated but still okay.