In the heart of Liverpool, Crowne Plaza Liverpool City Centre offers an upscale retreat with a terrace, dry cleaning services, and a bar. Enjoy breakfast at one of two on-site restaurants or relax in the sauna or steam room; previous guests rave about the delicious breakfasts and helpful staff.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Connecting rooms available
Bar
Gym
Air conditioning
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Indoor pool
Breakfast available
Health club
Sauna
Steam room
Self parking
Children's pool
Hot tub
24-hour room service
Business center
Feel at home (6)
Children's pool
Connecting/adjoining rooms available
Private bathroom
Television
Terrace
Daily housekeeping
$103 nightly
The total price is $126
$126 total
Sep 1 - Sep 2
Total with taxes and fees
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Standard Room, 2 Double Beds
Standard Room, 2 Double Beds
9.29.2 out of 10
Wonderful
25 reviews
(25 reviews)
Highlights
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton linens
Shower/tub combination
258 sq ft
Sleeps 4
2 Double Beds
View all photos for Premium Room, 1 King Bed, Club Lounge Access, River View
Premium Room, 1 King Bed, Club Lounge Access, River View
9.69.6 out of 10
Exceptional
5 reviews
(5 reviews)
Highlights
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton linens
Shower/tub combination
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
8.88.8 out of 10
Excellent
54 reviews
(54 reviews)
Highlights
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton linens
Shower/tub combination
258 sq ft
Sleeps 2
1 Queen Bed
View all photos for Standard Room
Standard Room
8.88.8 out of 10
Excellent
23 reviews
(23 reviews)
Highlights
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton linens
Shower/tub combination
258 sq ft
Sleeps 2
1 Double Bed
View all photos for Standard Room, 1 Queen Bed (Waterfront View)
Standard Room, 1 Queen Bed (Waterfront View)
9.69.6 out of 10
Exceptional
25 reviews
(25 reviews)
Highlights
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton linens
Shower/tub combination
258 sq ft
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Double Beds (Waterfront View)
Standard Room, 2 Double Beds (Waterfront View)
8.08.0 out of 10
Very good
12 reviews
(12 reviews)
Highlights
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton linens
Shower/tub combination
258 sq ft
Sleeps 4
2 Double Beds
View all photos for Suite, 1 Bedroom (Liver Building View)
Liverpool Pier Head Ferry Terminal - 3 min walk - 0.3 km
Cavern Club - 7 min walk - 0.7 km
Liverpool ONE - 9 min walk - 0.8 km
The Beatles Story Museum - 12 min walk - 1.1 km
M&S Bank Arena - 14 min walk - 1.2 km
Getting around
John Lennon Airport (LPL) - 34 min drive
Chester (CEG-Hawarden) - 59 min drive
Manchester Airport (MAN) - 65 min drive
Liverpool James Street Station - 7 min walk
Moorfields Station - 8 min walk
Liverpool Central Station - 19 min walk
Restaurants
Starbucks - 6 min walk
Ma Boyles Oyster Bar - 4 min walk
Etsu - 7 min walk
Hooters - 5 min walk
Mowgli Street Food - 6 min walk
About this property
Crowne Plaza Liverpool City Centre by IHG
When you stay at Crowne Plaza Liverpool City Centre by IHG, you'll be in a great location, within just a 10-minute walk of Liverpool Pier Head Ferry Terminal and Liverpool ONE. Guests can take a dip in the indoor pool or grab a bite to eat at Plaza Brasserie, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a health club, and a fitness center. Fellow travelers love the helpful staff and breakfast.
Languages
English, French
At a glance
DONE
Hotel size
159 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (GBP 19.50 per night; includes in/out privileges)
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
24-hour room service
Traveling with children
Children's pool
Children's menu
Working away
Business center
Meeting rooms
Conference space (5382 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Terrace
Health club
An indoor pool
Hot tub
Sauna
Steam room
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Room amenities
Be entertained
42-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Pillow menu
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet (surcharge)
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Plaza Brasserie - This brasserie serves breakfast, lunch, and dinner. A children's menu is available.
The Lounge - This café specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: GBP 2.40 per accommodation, per night
Optional extras
Wired internet access is available in guestrooms for GBP 12 per 24-hour period (rates may vary)
Buffet breakfast is offered for an extra charge of approximately GBP 19.50 per person
Parking
Uncovered self parking costs GBP 19.50 per night with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza
Frequently asked questions
Does Crowne Plaza Liverpool City Centre by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Liverpool City Centre by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Liverpool City Centre by IHG?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Crowne Plaza Liverpool City Centre by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Liverpool City Centre by IHG?
Yes. Self parking costs GBP 19.50 per night.
What are the check-in and check-out times at Crowne Plaza Liverpool City Centre by IHG?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-in is available.
Is there an onsite casino at Crowne Plaza Liverpool City Centre by IHG?
No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (3-min drive) and Mecca Bingo (11-min drive) are both nearby.
What is there to do at Crowne Plaza Liverpool City Centre by IHG and nearby?
Crowne Plaza Liverpool City Centre by IHG has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Crowne Plaza Liverpool City Centre by IHG?
Yes, there are 2 onsite restaurants, featuring British cuisine.
What's the area around Crowne Plaza Liverpool City Centre by IHG like?
Crowne Plaza Liverpool City Centre by IHG is in The Docks, a short 7-minute walk from Liverpool James Street Station and 11 minutes' walk from Royal Albert Dock. Our travelers say the local area is very walkable.
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Crowne Plaza Liverpool City Centre by IHG Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Parking
Food
Bed
Restaurant
Lobby
View
What guests liked
Breakfast was consistently good with a great selection of food and excellent service. (66 reviews)
The property offers convenient and secure on-site parking, a valuable amenity in the city. (14 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 6, 2025
Great place to stay!
Gareth
Gareth, 3-night trip
10/10 Exceptional
Aug 11, 2025
Excellent hotel
Excellent hotel. Excellent food and service
Nicolas
Nicolas, 3-night trip
10/10 Exceptional
Jul 27, 2025
Wonderful family stay
Incredible stay with just about the best staff in the business. The kids ice cream and passport were lovely touches.
Barri
Barri, 1-night trip
8/10 Very good
Aug 18, 2025
Weekend stay
Good hotel,very comfortable bed & spacious room,cleanliness good, breakfast was good with friendly staff,we used the spa & gym etc,I do think some of the equipment in gym needs updating as looking very tired.Overall a good stay & central to town centre.
Val
Val, 2-night trip
10/10 Exceptional
Jul 8, 2025
Great location
Hotel was in a great location and the staff were very friendly. I would certainly stay there again
Phillip
Phillip, 1-night trip
10/10 Exceptional
Aug 18, 2025
Great stay
We had a great stay - location is excellent, breakfast was excellent and room was v good. Staff were also really nice and friendly. Only downside was the changing rooms for the swimming pool - gents was out of order and only small family area available which wasn’t the cleanest. Overall though would recommend.
Verified traveler
2-night trip
10/10 Exceptional
Jun 22, 2025
Nice location, pool, staff, and room
Clinton
Clinton, 1-night trip
10/10 Exceptional
Jul 21, 2025
Very impressed with the check in staff and also the bar staff. Lovely room too
Joanne
Joanne, 1-night trip
10/10 Exceptional
Jul 6, 2025
Great stay
Great hotel with very friendly and super helpful staff. Great view of the Liver building
Hotel gym is well equipped.
Would definitely stay again
Christopher
Christopher, 1-night trip
10/10 Exceptional
Aug 11, 2025
Really nice hotel with the bonus of having its own on site car park. Great location for the docks area plus the main attractions in the centre. Delicious breakfast with plenty of options. Couldn't fault it and a lovely 81 year old Doorman who had a real twinkle in his eye and was so helpful and knowledgeable - nothing was too much trouble - he is a real credit to the hotel!
Susan
Susan, 1-night trip
10/10 Exceptional
Aug 4, 2025
Cracking night out
Highly recommend dining in Liverpool city centre as lots of choice and nightlife is excellent.
Colin
Colin, 1-night trip
10/10 Exceptional
Jul 30, 2025
Meeting friends from Australia and chose this hotel as it’s where they were staying. Lovely location, modern building and great customer care
Kaye
Kaye, 1-night trip
10/10 Exceptional
Jul 7, 2025
Excellent stay. Upgraded to a riverside view by Janet on reception and complimentary drinks for our silver anniversary
Had a lovely relaxed stay
Kerry
Kerry, 1-night trip
10/10 Exceptional
Jul 28, 2025
A weekend with the wife
Just perfect from welcome to good bye and everything in between
Natalie
Natalie, 3-night trip
10/10 Exceptional
Jun 1, 2025
Great hotel and very helpful staff
Faye
Faye, 2-night trip
10/10 Exceptional
May 23, 2025
Great quality hotel. Nice room, fantastic location, and yummy breakfast.
Anthony
Anthony, 2-night trip
10/10 Exceptional
Jun 16, 2025
Nice hotel
Very clean and well appointed
Convenient for cruise terminal and waterfront entertainment
m
m, 2-night trip
10/10 Exceptional
Jul 6, 2025
Lovely stay
Very nice stay at the hotel. The room was clean and comfortable and we loved the view of the Mersey. Breakfast was delicious with so much choice. Thank you.
Nicola
Nicola, 1-night trip
10/10 Exceptional
Jun 25, 2025
Very comfortable stay
Very comfortable room, lovely hot bath and the addition of bathrobes too. Great meal in the restaurant too. Will be back.
Kathryn
Kathryn, 1-night trip
10/10 Exceptional
Mar 24, 2025
Great location, lovely hotel, amazing helpful staff
Sarah
Sarah, 2-night trip
10/10 Exceptional
Mar 20, 2025
great hotel
David
David, 2-night trip
8/10 Very good
Jun 23, 2025
Excellent
Geoff
Geoff, 2-night trip
10/10 Exceptional
Aug 17, 2025
Just what we needed.
We loved our stay at Crown Plaza. On arrival staff wore very welcoming and helpful. Our room was just what we wanted ,clean comfortable and with a great view. Breakfast in the morning was beautiful and plenty some. The only thing that we wore disappointed with was the swimming area. No men's changing area, meant you had to walk through the reception area in a dressing gown. Swimming pool was cold and we felt uncomfortable
using the steam room as men wore loitering out side it. We did not feel relaxed and went back to our room. Hotel in it self was Fab. Thank you .
patricia
patricia, 2-night trip
10/10 Exceptional
Apr 6, 2025
We had a lovely stay room clean and lovely breakfast .
Staff at check in were helpful