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El Paraiso Hotel Tulum

3.5 star property
Beachfront hotel with spa, near Playa Paraiso

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Photo gallery for El Paraiso Hotel Tulum

Luxury Double Room | 1 bedroom, premium bedding, down comforters, minibar
2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Exclusive Bungalow, Multiple Beds | Living area | Foosball, books
Deluxe Suite, 2 Queen Beds | 1 bedroom, premium bedding, down comforters, minibar
Terrace/patio
Escape to El Paraiso Hotel Tulum, where a white sand beach and crystal-clear waters await. Unwind with free continental breakfast, bask in the sun at the beachfront dining area or treat yourself to a rejuvenating hot stone massage at the onsite spa. With an outdoor pool, garden bar and coffee shop/cafe nearby Tulum National Park.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free use of bicycles
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Room service

For families (6)

  • Children stay free
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains
  • Minibar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Exclusive Bungalow, Multiple Beds

Exclusive Bungalow, Multiple Beds | 1 bedroom, premium bedding, down comforters, minibar

Exclusive Bungalow, Multiple Beds

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
  • 961 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Down duvet
Premium bedding
Separate bedroom
  • 534 sq ft
  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Luxury Double Room

Luxury Double Room | 1 bedroom, premium bedding, down comforters, minibar

Luxury Double Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Smart TV
Down duvet
Premium bedding
  • 534 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Separate bedroom
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Separate bedroom
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
Separate bedroom
Down duvet
  • 249 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Kimpton Aluna Tulum by IHG

  • Pool
  • Spa
  • Pet friendly
  • Free parking
9.0 out of 10, Wonderful, 272 reviews
The price is $147
$122 nightly
$147 total
Total includes taxes and fees
Jul 13 - Jul 14
Kimpton Aluna Tulum by IHG
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About the neighborhood

Map
Carr. Tulum-Boca Paila, Mz 3, Lote 2, Tulum, QROO, 77780

What's nearby

  • Playa Paraiso - 5 min walk - 0.4 km
  • Las Palmas Public Beach - 8 min walk - 0.7 km
  • Tulum National Park - 4 min drive - 2.2 km
  • Tulum Mayan Ruins - 6 min drive - 1.5 km
  • Tulum Beach - 7 min drive - 5.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬14 min drive
  • ‪Mulut Jach Ki - ‬11 min drive
  • ‪Templo Dios del Viento - ‬19 min walk
  • ‪La Fiesta Mexicana - ‬11 min drive
  • ‪Playa Pescadores - ‬8 min walk

About this property

El Paraiso Hotel Tulum

Placing you just steps from Playa Paraiso, El Paraiso Hotel Tulum offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. Offering a beachfront location, El Paraiso Restaurante serves Mexican cuisine and is open for lunch. This Mediterranean hotel also features a beach bar, a snack bar/deli, and free bike rentals. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu
  • Beach toys
  • Pool toys
  • Art supplies

What to do

  • On a private beach
  • Free beach club
  • Beach volleyball
  • Foosball
  • Bicycle tour information
  • Ecotours nearby
  • Motor boating nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Garden
  • Mosquito nets
  • 2 outdoor pools
  • Designer stores on site
  • Bicycle parking
  • Full-service spa
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Comprehensive recycling policy
  • Water dispenser
  • Outdoor furniture
  • Mediterranean architecture

Accessibility

  • Smooth flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Champagne service
  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Recycling
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Paraiso. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is open daily.

Dining

El Paraiso Restaurante - This beachfront restaurant specializes in Mexican cuisine and serves brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

El Paraiso Hotel Tulum Hotel
El Paraiso Hotel Tulum Tulum
El Paraiso Hotel Tulum Hotel Tulum

Frequently asked questions

Does El Paraiso Hotel Tulum offer free cancellation for a full refund?

Yes, El Paraiso Hotel Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at El Paraiso Hotel Tulum?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at El Paraiso Hotel Tulum?

Sorry, pets aren't allowed.

Is parking offered on site at El Paraiso Hotel Tulum?

Yes, there's free self parking.

What are the check-in and check-out times at El Paraiso Hotel Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at El Paraiso Hotel Tulum and nearby?

Have fun with onsite activities like volleyball and cycling. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. El Paraiso Hotel Tulum also has a private beach and spa services, as well as a garden.

Are there restaurants at or near El Paraiso Hotel Tulum?

Yes, El Paraiso Restaurante offers beachfront dining, Mexican cuisine, and ocean views.

Does El Paraiso Hotel Tulum have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around El Paraiso Hotel Tulum like?

El Paraiso Hotel Tulum is a short 19-minute walk from Tulum Mayan Ruins and 6 minutes' walk from Las Palmas Public Beach.

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El Paraiso Hotel Tulum Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Beach
Room
Location
National parks
Restaurant
Transportation
Taxi
Food

What guests liked

  • The beach was clean, beautiful, and had lounge beds, with some guests enjoying quiet mornings and evenings due to the early closing of the beach club. (17 reviews)
  • Breakfast was delicious and had a good variety, with some guests even considering it a highlight of their stay. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Fantastic and welcoming staff
1-night trip

10/10

Staff and service were excellent and I look forward to staying there again. Love the beach area too.
7-night trip

10/10

Hotel
2-night trip

10/10

Great place
4-night trip

10/10

Great place!
2-night trip

8/10

The staff was awesome(x10)!!!. Everything was on point. Clean facilities and beutiful beachfront. The only thing that I wish they would provide is dinner so your not out looking for food like Dora the Explorer at night.
4-night trip

10/10

I did like all the environment except for 1 part of the room, it was under construction and it looked strange even tough it was covered. Besides that, the people and the rest of the hotel were amazing. Thank you.
3-night trip

10/10

This property was exactly what we were looking for. Small hotel but beautiful inside and out! Steps from the beautiful beach and beach club that offers lounge beds for your full day on the beach. There is also a restaurant on site where breakfast is included. The food was great! The hotel is in a national park which was very nice. There are a few restaurants in walking distance and there is a tram that takes you throughout the park during the day. Also a museum that is free!! The ladies at the reception desk were very helpful. They reserved restaurants for us and excursions! They kept in contact with us throughout. My family of 3 felt very safe and we had the best time! We will definitely be back here!
3-night trip

10/10

The Staff was amazing and the beach location was exactly what I was looking for during my stay in Tulum.
4-night trip

10/10

The place is very safe and quiet, eco-friendly, nice place to stay
3-night trip

10/10

The staff was very helpful and pleasant. The room was clean, comfortable and quiet. The beach location was very nice. Could have stayed longer.
3-night trip

10/10

We loved the room, beach easy access and views. Hope they can serve dinner some day.
4-night trip

10/10

Staff is extremely nice and polite.
2-night trip

10/10

Clean, quiet, and safe!
2-night trip

10/10

Everything was perfect! It’s truly paradise.
1-night trip

10/10

The facilities and the hotel staff were amazing! We arrived late the night of our check in and we called the hotel and they were so kind as to pick up take out for us because the restaurants in the immediate area would be closed by the time we arrived. The location was ideal for what me and my friends were looking for. The private beach club meant that things were lively and exciting during the day but in the early mornings and evenings we had the beach, ocean, and stars to ourselves. Being located right by the ruins was such a luxury. We biked there in under 10mins. The breakfast provided by the hotel was delicious and had a good variety. We could also have lunch and dinner at the beach club but there are a few restaurants in the area to try. Marco, Martha, Lucia, and Cassandra were all amazing. Thank you so much for your hospitality!!!
3-night trip

10/10

Perfect location, right on the beach. Nice staff.
1-night trip

8/10

I enjoyed staying at El Paraiso hotel. It is right in a national park so quieter than expected which I appreciated. It was nice to have breakfast there. Sometimes wished there were more transportation options, but the new road should help.
4-night trip

8/10

Well located property but did feel that the price/value ratio was off. I did have a situation where i was handed two lanyards with a key to the room and one for the room safe. Somehow the key to the safe fell off the lanyard in a quick walk to a restaurant next door. Ended up having to pay $100 to replace that key that fell off the lanyard they gave me. Property should make the switch to code based safes and different key systems. So it did not feel great to pay $100 after overpaying for the room. The ocean had a lot of algae and that contributed to the feel of not receiving proper value.
1-night trip

10/10

Beautiful stay at Paraiso beach. Very welcoming, spotless room, comfortable beds, spacious bathroom. Staff all very friendly and professional and helpful. Delicious breakfast served every morning, and Beautiful pool. Restaurant at beach club has great cocktails and lunch options. A wonderful stay!
4-night trip

10/10

Everyone was so nice and helpful - from helping me arrange transport from the airport to making dinner reservations to letting me borrow a wine cork - everyone was lovely. The waiters, the front desk staff, the security guys - all so nice and helpful. the beach is gorgeous, they have big unbrellas to use, the pool is lovely, you can walk to the archeological site and to a number of restaurants. great stay.
4-night trip

10/10

Beachfront

10/10

Friendly place, small hotel with beach club. Martha was extremely accommodating with our last minute booking (the morning of!). Beach club was great and beach bed was included with reservation, as well as breakfast. The hotels provides bikes to go exploring or in our case to the restaurant Casa Maria in the evening. Note that there is a 60 pesos per person charge to enter the national park within which the hotel is located. You cannot bring cans, plastic bottles or alcohol in the park.
1-night trip

10/10

The hotel is a gem. It is located in the National Park and it has only 10 rooms. If you are looking for peace and quiet, this is the place for you. The restaurant at the beach club closes at 6pm but there are a couple of restaurants within 10-15 minutes walk if you want to grab dinner late.
10-night trip

10/10

This hotel has wonderful access to the beach and beach club. Sunrise is perfect and breakfast at the restaurant is included. The hotel staff, specifically Diana and Abril, were so helpful and arranged a snorkeling excursion for us. We liked that the beach club closes early (6pm) so that the area is quiet at night and not a loud party spot. Truly a paradise!