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New Hotel Collection Smoky Mountains

2.5 star property
Sevierville hotel with restaurant and bar/lounge

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Photo gallery for New Hotel Collection Smoky Mountains

Fridge, microwave, dishwasher, coffee/tea maker - New Hotel Collection Smoky Mountains (Sevierville)
Suite, Multiple Beds, Accessible, Non Smoking (Efficiency) | Individually decorated, individually furnished, blackout drapes - New Hotel Collection Smoky Mountains (Sevierville)
Individually decorated, individually furnished, blackout drapes - New Hotel Collection Smoky Mountains (Sevierville)
Interior - New Hotel Collection Smoky Mountains (Sevierville)
Suite, Multiple Beds, Non Smoking (Efficiency) | Individually decorated, individually furnished, blackout drapes - New Hotel Collection Smoky Mountains (Sevierville)
Near Sevierville Convention Center, New Hotel Collection Smoky Mountains offers a refreshing retreat. Enjoy breathtaking views from the rooftop terrace, get your caffeine fix at Honeybee Coffee or stay active in the gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar

Main amenities (10)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Fitness center
  • Coffee shop/cafe
  • Air conditioning
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Kitchen
  • Separate sitting area
  • Washer/dryer
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
$219 nightly
The total price is $247
Dec 23 - Dec 24
Total with taxes and fees

Room options

View all photos for Suite

Individually decorated, individually furnished, blackout drapes

Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
Refrigerator
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Suite

Individually decorated, individually furnished, blackout drapes

Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
Refrigerator
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 1 Twin Trundle Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
101 E Main Street, Sevierville, TN, 37862

What's nearby

  • Dolly Parton Statue - 2 min walk - 0.2 km
  • Sevier County Courthouse - 2 min walk - 0.2 km
  • Sevier County Heritage Museum - 5 min walk - 0.4 km
  • Sevierville Community Center and Civic Center - 12 min walk - 1.1 km
  • Sevierville Park - 16 min walk - 1.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 46 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬5 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Waffle House - ‬7 min walk
  • ‪Golden Corral - ‬16 min walk
  • ‪The Casual Pint of Sevierville - ‬18 min walk

About this property

New Hotel Collection Smoky Mountains

New Hotel Collection Smoky Mountains features a rooftop terrace and puts you just a 5-minute drive from Wilderness at the Smokies. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Sevierville Convention Center and Titanic Museum are within a short drive. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 16 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 7:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Winery tours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • Rooftop terrace
  • Fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Lever door handles
  • Stair-free path to entrance

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Fireplace
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Dishwasher

More

  • Housekeeping on request (surcharge)

Special features

Dining

Honeybee Coffee - Onsite coffee shop.
Seasons 101 - Onsite fine-dining restaurant. Open daily.
Sky Lounge 101 - Onsite rooftop bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 33.83 per accommodation, per night
  • Resort fee inclusions:
    • Fitness center access
    • Health club access
    • In-room coffee
    • Laundry facilities

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International

Also known as

New Collection Smoky Mountains
Central Hotel Ascend Hotel Collection
New Hotel Collection Smoky Mountains Hotel
New Hotel Collection Smoky Mountains Sevierville
New Hotel Collection Smoky Mountains Hotel Sevierville

Frequently asked questions

Are pets allowed at New Hotel Collection Smoky Mountains?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at New Hotel Collection Smoky Mountains?

Yes, there's free self parking.

What are the check-in and check-out times at New Hotel Collection Smoky Mountains?

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at New Hotel Collection Smoky Mountains and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near New Hotel Collection Smoky Mountains?

Yes, there's an onsite restaurant, Honeybee Coffee.

Does New Hotel Collection Smoky Mountains have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a refrigerator, and a microwave.

What's the area around New Hotel Collection Smoky Mountains like?

New Hotel Collection Smoky Mountains is a short 1-minute walk from Dolly Parton Statue and 11 minutes' walk from Sevierville Community Center and Civic Center.

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Reviews

New Hotel Collection Smoky Mountains Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Amenities

9.2

Staff & service

9.4

Eco-friendliness

9.2

Property conditions & facilities

Popular mentions

Room
Service staff
Restaurant
Coffee shop
Bed
Family friendly
Location
Bathroom
Ambience
Trip

Reviews

10/10 Exceptional

Great Resort

The resort is excellent. The rooms are a little dated, but the service and premises were excellent. My family and I really enjoyed are time there.
Evelande, 2-night trip

10/10 Exceptional

Clean, Comfy, and Elegant

Very clean, nice and spacious rooms. The kitchen has a large countertop and a big fridge with a water filter. The beds and pillows were super comfortable.
Fadi, 2-night trip

10/10 Exceptional

This was the nicest place we have ever stayed at! Very clean, staff was very friendly, and an absolutely beautiful area.
Heather, 3-night trip

10/10 Exceptional

Just a beautiful place and incredible staff
John, 3-night trip

10/10 Exceptional

The place was clean and very roomy. Easy to get in and out.
Eulalia, 3-night trip

10/10 Exceptional

We absolutely loved our stay. I just wished we had a couple larger frying pans. Overall great place and would definitely stay again. Staff was amazing!
Cynthia, 4-night trip

10/10 Exceptional

I really loved this historic hotel with a modern remodel. The staff was great. The rooms were huge and very clean. We will return every time we are in town.
Peter, 2-night trip

10/10 Exceptional

The hotel and staff were great! The sizing and space of the suite was wonderful. We had a party of 7 and it was enough space for everyone. There was a lot of things to do around the hotel that wasn’t too far and the staff was wonderful even helping with a late check-in.
Sacoria, 3-night trip

10/10 Exceptional

Gloria's family vacation

Room was amazing. Staff was very patience and accommodating. The room looked exactly like the pictures.
Gloria, 3-night trip

10/10 Exceptional

This is a great place. Not just your cookie-cutter hotel. We had the original safe from the bank as one of our walls…too cool!
George, 3-night trip

8/10 Very good

Beds were great, rooms were spacious, but could’ve use more hooks in bathroom for towels or towel bars. Wished restaurant was open daily especially for breakfast. Coffee shop was fine however. Location was great and employees were very, very friendly.
Helen, 4-night trip

10/10 Exceptional

Perfect

This place is completely renovated. It has everything you need for your stay. Everything was clean, plenty of towels, comfortable beds, nice kitchen, and plenty room. Located in downtown Sevierville, but very convenient to drive into Pigeon Forge or Gatlinburg. The location is easy to get out of. There is a restaurant attached and many other places to get food right nearby. Also giving five stars to Kathy who works there!
Charlotte, 3-night trip

10/10 Exceptional

Spot on in Sevierville!

This historic hotel was spot on! We really liked the throw back feel that first greets you upon pulling up to the hotel. The rooms were incredibly spacious and boast a complete kitchen! The location was very close to everything you may need or want to do. I wish we could’ve tried the restaurant but there wasn’t enough time for us. Also, the hotel has a super cute coffee shop that we missed out on as well. The staff was friendly and considerate. I would highly recommend this hotel for absolutely any type of traveler.
Don, 2-night trip

10/10 Exceptional

We stayed 7 nights the week of Christmas. Super affordable during the holidays! When we arrived for our stay check-in was so easy and stress free . The staff member was very welcoming. She was very busy but still managed to greet me with a smile and positive attitude. That’s rare these days . Our room was well stocked with linens. And everything we would need to cook (pots ,pans, bowls, plates, silverware) definitely recommend staying here . I know I will be booking here again when we take our next trip to the area.
Loretta, 7-night trip

10/10 Exceptional

We thought it was a really nice hotel. The master bedroom tv did not have a hdmi cord to watch the satellite. We just watched it in the living room. But I have no complaints, I really liked staying there and I will definitely come back and stay again and again.
Kitten, 5-night trip

10/10 Exceptional

Dad of a family of 5

This place is a keeper. Close to everything. Beautiful inside and out. Cleanest place I’ve ever stayed in. Close secure parking. Already planning a future trip to the Smokies and not looking anywhere else. Washer and dryer in the room. Ours was a 2 queen bed in one private room and a king in another private room. Bedrooms have full closets. 2 full bathroom with large low entry showers. Full kitchen complete with oven, dishwasher, microwave, trash compactor, full refrigerator, granite countertops, cooking utensils and place setting for 6. I fear my review will make this place hard to book for me in the future. It’s that nice.
Chad, 7-night trip

10/10 Exceptional

We really enjoyed this property with the exception of 1 thing. The showers. Not all the units are the same. We ended up in one that had a shower head that was placed directly in the middle of the shower in both bathrooms. Unfortunately that is not convenient. Otherwise it was a wonderful place to stay. Very clean, had utinsels in the kitchen, beds were fairly comfortable and it was a large condo style “room”. There is a restaurant on site as well as a coffee shop.
William, 3-night trip

8/10 Very good

Decent Stay

Pros: The room was very clean, spacious, and staff was friendly and helpful. Thank you. The beds were comfortable, too. Location was good as it is closed to many restaurants and attractions. Cons: Heavy rain leaked through one of the windows, which made our luggage wet overnight. Good thing there is a dryer at the condo. The AC is noisy in the living room. One of the toilets didn’t flush when we first arrived, and we didn’t even put any toilet paper in it, just urine. We unclogged it ourselves as it would be faster than calling service desk. They had the plunger in the bathroom.
5-night trip

10/10 Exceptional

Just book it!

Totally blew my mind when I walked through the door. There are no pics that do the property justice. The suite was huge, clean and comfortable. Safe location and close to everything. Only downside was the beautiful tower clock that starts ringing at 6 am and they are building a juvenile detention center next to the hotel which kills the vibe of a wholesome town. Also it says pay at hotel but the hotel charges 1 night 48 hours in advance. Late check in is nice but card is fully charged before your stay so be prepared. Also no front desk after 7. A 10/10 stay and would recommend overall.
Angela, 3-night trip

6/10 Good

Quiet. updated interior and exterior. Plenty of room and nice apartment like feel. However, the floor was dirty. My son ran around barefoot and his feet were black after a short time. This doesn't happen in our own home. Secondly, took a shower and someone's hair was still on the walls. Definetely not as clean as it should be considering the nice updates in the building. 7/10.
Andrew, 4-night trip

6/10 Good

If I booked with them again, I wouldn't book through Expedia. There was ANOTHER fee added on to each room that Expedia doesn't include in the pricing so make sure you add about another $203 to your booking. I was aware about the $30/day fee for using the parking lot, coffee pot, paper towels, etc. The staff was really nice. The hotel appeared really clean, but one of my friends found a wad of hair piled up in the sheets so you know the sheets weren't changed from the last guest. The hotel changed the sheets and compensated us the $30/night fee. I also didn't like how they want us to take the trash out at the end of our stay. The hotel is set up for a longer stay so I can understand that guest may leave a larger amount of trash than at short term stay hotels, but I feel like that's not being hospitable. They should change their policy to place all trash in the trash bags and leave them by the door, instead of having their guests take the trash out. They should mention that at check-in or at least tell us to read all instructions on the refrigerator. If I didn't see 3 families take out their trash, I probably would have been charge for not taking it out. The ice cream shop at the property was nice, so of us had mix feelings about the coffee shop, and there's a really good restaurant called the Appalachian that is walking distance from the hotel.
KEREN, 3-night trip

10/10 Exceptional

Great place to stay

8/10 Very good

Great location, excellent accommodations.
Cathy, 3-night trip

10/10 Exceptional

Very comfortable, spacious accommodations.
Michele, 5-night trip

10/10 Exceptional

Great Accommodations. I highly recommend this hotel
4-night trip