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Viva Maya by Wyndham, A Trademark All Inclusive Resort

3.5 star property
All-inclusive beachfront resort with spa, near Quinta Avenida

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Photo gallery for Viva Maya by Wyndham, A Trademark All Inclusive Resort

Exterior
3 outdoor pools, sun loungers
Exterior
5 restaurants, breakfast, lunch, dinner served; international cuisine
View from room
Escape to Viva Maya by Wyndham, A Trademark All Inclusive Resort, where the turquoise ocean meets powdery white sand. Indulge in a rejuvenating spa treatment or enjoy beach yoga and water sports like rowing/canoeing and sailing.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • 24/7 front desk
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
$317 nightly
The total price is $387
May 12 - May 13
Total includes taxes and fees

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Garden, 1 King Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Garden, 1 King Bed, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Room, 1 Queen Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Accessible Room, 1 Queen Bed, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 391 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Non Smoking, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Ocean, 2 Queen Beds, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 391 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe, 2 Queen Beds, Non-Smoking

Deluxe, 2 Queen Beds, Non-Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe, 2 Queen Beds, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 428 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Garden, 2 Queen Beds, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 1 King Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Ocean, 1 King Bed, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 391 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior With Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Ocean View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Pool View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior With Pool View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Ocean View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe With Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Pool View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior With Pool View

  • Sleeps 4

View all photos for Room Deluxe With Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Map
Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 14 min walk - 1.2 km
  • Playacar Golf Club - 3 min drive - 1.2 km
  • Quinta Avenida - 6 min drive - 2.8 km
  • Xplor Theme Park - 11 min drive - 7.9 km
  • Xcaret Eco Theme Park - 15 min drive - 8.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rosa Roja - ‬6 min walk
  • ‪RIU Yucatan - ‬8 min walk
  • ‪Occidental Allegro - ‬8 min walk
  • ‪Pool Bar - ‬1 min walk
  • ‪Miyagi - ‬7 min walk

About this property

Viva Maya by Wyndham, A Trademark All Inclusive Resort

At Viva Maya by Wyndham, A Trademark All Inclusive Resort, you can spend time at the beach enjoying beach massages, yoga, and volleyball, plus you'll be within a 15-minute walk of Playacar Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. La Terraza, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive resort include 3 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff and beach location.

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 604 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Playground
  • Free supervised childcare/activities
  • Children's games

What to do

  • On the beach
  • Tennis lessons
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Archery
  • Rock climbing
  • Kayaking
  • Canoeing
  • Scuba diving
  • Windsurfing
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Snorkeling nearby

Working away

  • Meeting rooms
  • Conference space (18977 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Water dispenser
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

La Terraza - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Don Diego - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Portofino - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Miramare - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Cosmopolita by Viva - This restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.87 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Frequently asked questions

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort offer free cancellation for a full refund?

Yes, Viva Maya by Wyndham, A Trademark All Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, there are 3 outdoor pools.

Are pets allowed at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, there's free self parking.

Is airport shuttle service offered by Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

No, this resort doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.

What is there to do at Viva Maya by Wyndham, A Trademark All Inclusive Resort and nearby?

Have fun with onsite activities like kayaking, windsurfing, and rowing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Viva Maya by Wyndham, A Trademark All Inclusive Resort also has 3 bars and a sauna, as well as a fitness center and a garden.

Are there restaurants at or near Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, there are 5 onsite restaurants, featuring international cuisine.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Viva Maya by Wyndham, A Trademark All Inclusive Resort like?

Viva Maya by Wyndham, A Trademark All Inclusive Resort is located on the waterfront in Playacar, a short 16-minute walk from Mayan Ruins of Playacar and 14 minutes' walk from Playacar Beach. Travelers love the resort's prime location.

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Viva Maya by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

8.0

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Buffets
Drinks
Entertainment
Recreation
Booking

What guests liked

  • The beach was clean, safe, and had abundant seating with white sand and calm waters. (76 reviews)
  • The pool area was great, with many options to choose from, including a big pool and an adult-only pool with lively atmosphere. (23 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Service fantastic

The service was fantastic, the staff were professional and very well trained. The facilities were great. The only observations were: - Food: lots of variety and quantity, but the taste could be better, even in the restaurants for dinner. In addition, it was very difficult to book dinner; we were only able to stay for 2 nights - In the room, there was no suitable place to put large suitcases, only 1 luggage rack; the 2 large ones had to be left on the floor.
Marcos, 5-night trip

10/10 Exceptional

Wonderful vacation!
Rachel Barbara, 7-night trip

6/10 Good

Regular

Regular, the ac never function well, we have no chance for reservations in the restaurants. The main restaurante good, the others were very small and have no good food
Daniel, 4-night trip

8/10 Very good

It had lots of activities or if you just wanted to lay on the beach in a quiet spot, that was available too.

10/10 Exceptional

Nice beach with palm trees for shade.
Scott, 9-night trip

10/10 Exceptional

We enjoyed our stay very much, great vacation with a reasonable price. Entertainment was excellent, we enjoyed every show.
Connie, 7-night trip

10/10 Exceptional

We had a very relaxing trip. Which was exactly what we both needed.
Lisa Marie, 7-night trip

8/10 Very good

Nice gated area and safe for tourist.
Lizette, 5-night trip

10/10 Exceptional

Our stay was wonderfully relaxing, we didn’t have a care in the world while there. The staff was friendly and attentive. The room quiet and secure. The food was excellent as was the vast selection of choices. We couldn’t ask for more.
Melodee H, 6-night trip

10/10 Exceptional

Had a really great time with our kids. They loved the activities that the resort offered. Every staff member was friendly and helpful. Enjoyed our stay.
Clayton, 12-night trip

10/10 Exceptional

2nd time loved it
Antonio, 6-night trip

10/10 Exceptional

we love this place
7-night trip

10/10 Exceptional

I liked my stay there. I plan to vacation there again... Vivi Maya by Windham is great. I highly recommend it!!!!
Dmitri, 9-night trip

8/10 Very good

Overall we enjoyed our stay, but the food is just okay. We ate at the Mexican restaurant and also the international, both were mediocre at best. Their buffet was pretty decent. The drinks, staff and property were good.
Anna Kristine, 6-night trip

10/10 Exceptional

Great
Rafael, 3-night trip

8/10 Very good

Out stay was great, over all The service was great. Everyone was friendly
Miguel Angel, 8-night trip

8/10 Very good

the ability for elderly adults to have proper bars to get in and out of pool. no elevator to buffet!
Truman, 7-night trip

10/10 Exceptional

It was our second year in a row staying in this resort. The resort is small (relative to other resorts in this area) and cozy – and we like it. Everything is on a short walk. And even this short walk is shaded. Nice clean beach with palm trees for shade. The entertainment was excellent, we enjoyed every show. Lots of activities to keep everyone (kids and adults) having fun. The trapeze - this activity is unique, amazing and SAVE! Very friendly staff. Clean rooms. Food is good - many options for everyone. Cozy Coffee bar. We are planning to come back next year. We would highly recommend this resort to anyone.
SERGEY, 8-night trip

10/10 Exceptional

Lots of activities. Good food. Pretty area.
Johnny, 8-night trip

10/10 Exceptional

5th time here .... Great beach... Pool excellent.... Entertainment 👍
John, 8-night trip

8/10 Very good

The beach is the best asset
Eduard, 1-night trip

6/10 Good

Everything was great except the food!
Gesenia, 6-night trip

6/10 Good

Everything
George, 5-night trip

10/10 Exceptional

I liked that they have a lot of services and entertainment and accesible to the beach for the guests and they have very friendly staff.
Victor M Ruiz, 4-night trip

8/10 Very good

Food was excellent, great staff, a lot of options for entertainment.
Ryan Michael, 6-night trip