The customer service and breakfast were outstanding. However, there are several significant issues that need addressing. The loose carpet flooring in the room is a tripping hazard, particularly for my son, which is a serious safety concern. Additionally, the chaise sofa was dirty and had multiple spots, which is unacceptable. Lastly, the cabinet door is difficult to open, and the lack of a handle makes it inconvenient to access the fridge. These matters require immediate attention.