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Hotel New Otani Makuhari

4.0 star property
Hotel with spa, near Mitsui Outlet Park Makuhari

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Photo gallery for Hotel New Otani Makuhari

Indoor pool, outdoor pool
Exterior
View from property
Premium bedding, down comforters, in-room safe, desk
Interior
Close to Makuhari Messe and the scenic Makuharikaihin Prefectural Park, Hotel New Otani Makuhari offers a serene escape. Enjoy a rejuvenating body treatment or facial at the on-site spa, indulge in Fusion cuisine at one of 5 restaurants or unwind by the indoor pool. With shopping on site, coffee shops and free WiFi throughout your stay is sure to be relaxing.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • 24/7 front desk
  • Free parking
Main amenities
  • Daily housekeeping
  • Near the beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free theme park shuttle
  • Indoor and outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Hot tub
For families
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $144
includes taxes & fees
$131 per night
Feb 25 - Feb 26

Room options

Available filters for rooms
Showing 52 of 52 rooms

View all photos for Standard Double Room, Non Smoking

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Standard Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking

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Standard Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double Non Smoking

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Moderate Double Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking (Bed Type Not Guaranteed)

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Standard Room, Non Smoking (Bed Type Not Guaranteed)

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 279 sq ft
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Twin Room, Non Smoking

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Superior Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 430 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Triple Non Smoking

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Moderate Triple Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 387 sq ft
  • Sleeps 3
  • 3 Twin Beds

Same Floor, Moderate 2 Twin Rooms, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bidet
Shower/tub combination
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Moderate Twin Room, Smoking

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Moderate Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 387 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Superior Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, Corner

Premium bedding, down comforters, in-room safe, desk

Superior Twin Room, Non Smoking, Corner

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 548 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Corner

Premium bedding, down comforters, in-room safe, desk

Superior Double Room, Non Smoking, Corner

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 548 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, Non Smoking, Corner

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Superior Triple Room, Non Smoking, Corner

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 548 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Balcony Suite Twin, Non-Smoking, Ocean View

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Balcony Suite Twin, Non-Smoking, Ocean View

Highlights

Balcony
Air conditioning
Refrigerator
LED TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 688 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Balcony Suite Double, Non Smoking, Ocean View

Balcony Suite Double, Non Smoking, Ocean View | Premium bedding, down comforters, in-room safe, desk

Balcony Suite Double, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Refrigerator
LED TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 688 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Moderate Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 387 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Ocean Suite Twin

Living area | LED TV

Ocean Suite Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Bay Suite Twin

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Bay Suite Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room-Smoking

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Superior Double Room-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Triple Room-Non-Smoking

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Moderate Triple Room-Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Moderate Twin Room-Smoking

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Moderate Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room-Smoking

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Superior Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Corner Quadruple Room Non-smoking

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Superior Corner Quadruple Room Non-smoking

  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

View all photos for Standard Twin or Double Room Smoking

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Standard Twin or Double Room Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Balcony Suite Twin

Interior

Balcony Suite Twin

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Triple Room-Smoking

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Standard Triple Room-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Connecting Room-Non-Smoking

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Connecting Room-Non-Smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room-Non-Smoking

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Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room -Smoking

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Standard Twin Room -Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room-Smoking

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Standard Double Room-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Corner Double Room

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Superior Corner Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room-Non-Smoking

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Superior Double Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Corner Twin Room-Smoking

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Superior Corner Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Double-Smoking

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Junior Suite Double-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Corner Twin Room-Non-Smoking

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Superior Corner Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room-Non-Smoking

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Superior Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Corner Triple Room-Smoking

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Superior Corner Triple Room-Smoking

  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Junior Suite Double-Non Smoking

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Junior Suite Double-Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Triple Room-Smoking

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Moderate Triple Room-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Moderate Double Room

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Moderate Double Room

  • Sleeps 2
  • 1 King Bed

Superior Corner Triple Room-Non-Smoking

  • Sleeps 3
  • 1 Twin Bed and 2 Double Beds

View all photos for Moderate Twin Room-Non-Smoking

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Moderate Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Twin Room-Non-Smoking

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Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Junior Suite Twin-Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Corner Twin Room

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Superior Corner Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Suite-Non-Smoking

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Superior Suite-Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

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Superior Double Room

  • Sleeps 2
  • 1 King Bed

Standard Twin or Double Room Non-smoking

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Balcony Suite Double

Premium bedding, down comforters, in-room safe, desk

Balcony Suite Double

  • Sleeps 2
  • 1 King Bed

View all photos for Japanese Style Suite

Interior

Japanese Style Suite

  • Sleeps 10
  • 5 Twin Futons

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Malibu Suite Twin

Living area | LED TV

Malibu Suite Twin

  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Map
2-120-3 Hibino, Mihama-ku, Chiba, Chiba-ken, 261-0021

What's nearby

  • Mitsui Outlet Park Makuhari - 1 min walk
  • Makuhari Messe - 14 min walk
  • AeonMall Makuhari New City - 15 min walk
  • ZOZO Marine Stadium - 16 min walk
  • Makuhari Beach - 20 min walk

Getting around

  • Narita Intl. Airport (NRT) - 33 min drive
  • Haneda Airport (HND) - 43 min drive
  • Chiba Kemigawahama Station - 4 min drive
  • Shin-Narashino Station - 5 min drive
  • Narashino Kaihin-Makuhari Station - 14 min walk
  • Makuharitoyosuna Station - 27 min walk
  • Free theme park shuttle

Restaurants

  • ‪パティスリー SATSUKI - ‬1 min walk
  • ‪さくら水産 - ‬4 min walk
  • ‪和味庵 - ‬3 min walk
  • ‪築地食堂源ちゃん プレナ幕張店 - ‬4 min walk
  • ‪牛角 プレナ幕張店 - ‬3 min walk

About this property

Hotel New Otani Makuhari

Hotel New Otani Makuhari puts you just a 5-minute drive from Makuhari Messe and ZOZO Marine Stadium. Guests can be pampered with facials at the spa, and SATSUKI, one of 5 restaurants, serves Fusion cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers like the overall property condition.

Languages

Chinese (Mandarin), English, Japanese

At a glance

DONE

Hotel size

    • 418 rooms
    • Arranged over 24 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Please note: The Breakfast Included rate plan includes breakfast for guests age 4 and older. Additional fees apply to children 0-3 years old for breakfast.
    • Some room names indicate varying check-in and check-out times, which override posted check-in and check-out hours.
    • Guests must be at least 20 years of age to stay in a smoking room.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Offsite

    • Free theme park shuttle

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 5 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Free theme park shuttle
  • Children's menu

What to do

  • Shopping
  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1993
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Indoor tennis courts
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, クラブ＆クラブ. Services include facials and body treatments. The spa is open select days.

Dining

SATSUKI - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Taikan En - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Senbazuru - This restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Isshin - This restaurant specializes in sushi and serves lunch and dinner. Open daily.
Keyaki - Overlooking the ocean, this steakhouse specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 5000 for adults and JPY 3000 for children

Pool, spa, & gym (if applicable)

  • Facility access costs JPY 5500 per person. Facilities include fitness facilities, a sauna, a hot tub, and a swimming pool.
  • Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Makuhari
Hotel New Otani Makuhari
Hotel Otani Makuhari
Makuhari Hotel
Makuhari New Otani
Makuhari New Otani Hotel
New Otani Hotel Makuhari
New Otani Makuhari
New Otani Makuhari Hotel
Otani Makuhari
New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel
Hotel New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel Chiba

Frequently asked questions

Does Hotel New Otani Makuhari offer free cancellation for a full refund?

Yes, Hotel New Otani Makuhari does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel New Otani Makuhari?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Hotel New Otani Makuhari?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel New Otani Makuhari?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel New Otani Makuhari?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel New Otani Makuhari and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel New Otani Makuhari also has 2 bars, an outdoor pool, and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Hotel New Otani Makuhari?

Yes, there are 5 onsite restaurants, featuring Fusion cuisine and ocean views.

What's the area around Hotel New Otani Makuhari like?

Hotel New Otani Makuhari is located on the boardwalk/promenade in Makuhari, a short 14-minute walk from Makuhari Messe and 16 minutes' walk from ZOZO Marine Stadium.

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

James, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Wry convenient hotel
Convenient business hotel close to convention Centre
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The rooms are much larger than average, very clean and good service
Robert, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

DENNIS, 1-night trip
Verified Expedia guest review

8/10 Very Good

Room was very good for first impressions, later found a few things that needed repair ie grout in bathroom missing and badly stained in shower cubicle. Fridge door very hard to pull open hence fridge nearly fell out of its cabinet. Restaurant staff excellent ( only breakfast taken) ate in nearby facilities for evening meal. Would I stay again? Probably not for the price paid.
Michael, 2-night trip
Verified Expedia guest review

10/10 Exceptional

everything was great
James, 6-night family trip
Verified Expedia guest review

8/10 Very Good

Its an upscale hotel with great service and staff. My room was spacious and well accommodated, but very old. I kind of liked the old design, felt like a time capsule, but the bathroom is in desperate need of renovation. It was clean but many spots with dust, so could have been better. The air conditioning worked very poorly and the view outside my room to the parking lot was far from ideal. I would recommend this place anyway and would stay there again.
Michael, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff are great! You can take the bus to Disney for complimentary. Room it nice.
Supaleela, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Jia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff gave excellent service.
STEVEN, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

They have a gym but only opens at 9:30am!
Walid, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

All excellent
David, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Rachael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great value close to narita easy access to metro to get into tokyo
Robert, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Love staying at this hotel. One of the best hotels in Tokyo. Love everything about this hotel.
James, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Lawrence, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Connected to Makuhari Messe (exhibition center) and Kaihimmakuhari station by a covered walkway. Close to shopping areas like Mitsui Park Outlets and Aeon Mall. Unfortunately, no convenience stores inside and hotel is due for a renovation, feels really old.
Jeffrey, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Minh, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I am a first time traveler to Japan and Hotel New Otani was my first proper hotel that I have stayed longer than 24 hours besides The Royal Park at Haneda Airport which I had stayed only 6 hours after my flight from Bangkok….. I am impressed with the service, the attentiveness, caring, professionalism of the staffs and cleanliness of the hotel is top notch 🙏 I am definitely coming back next year! どうもありがとうございます
Piyada, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel. Best in class.
Luciano, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Convinient location to acces Makuhari Messe .
IL HO, 1-night business trip
Verified Orbitz guest review

10/10 Exceptional

Gym was amazing
Brandon, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

We love the indoor tennis court and nearby seaside. It happened that morning has a favourable weather with breeze & no summer heat where I enjoyed a jog from the hotel to the seaside.
Fong Yee, 2-night trip
Verified Expedia guest review