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Banff Caribou Lodge and Spa

3.5 star property
Mountain hotel with spa, near Tunnel Mountain

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Photo gallery for Banff Caribou Lodge and Spa

Exterior - Banff Caribou Lodge and Spa (Banff)
Lobby - Banff Caribou Lodge and Spa (Banff)
Couples treatment rooms, hot tub, body treatments, facials - Banff Caribou Lodge and Spa (Banff)
Corner Suite with Spa Bath | Room amenity - Banff Caribou Lodge and Spa (Banff)
Indoor pool - Banff Caribou Lodge and Spa (Banff)
Tucked away in the heart of Banff, Banff Caribou Lodge and Spa offers a warm welcome with a cozy lobby fireplace, playground for kids to enjoy and an inviting Red Earth Spa. Indulge in yoga classes at the gym or relax by treating yourself to manicure/pedicure treatments. With free self parking, helpful staff always on hand and excellent dining options nearby.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Hot tub
  • Room service
  • Massage/treatment rooms
  • Business center

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
$110 nightly
The total price is $120
Dec 15 - Dec 16
Total with taxes and fees

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(98 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hair dryer
Eco-friendly toiletries
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Fireplace
Private indoor hot tub
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(64 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hair dryer
Eco-friendly toiletries
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(40 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hair dryer
Eco-friendly toiletries
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(40 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hair dryer
Eco-friendly toiletries
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(72 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hair dryer
Eco-friendly toiletries
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(61 reviews)

Highlights

Balcony or patio
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hair dryer
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room Balcony

  • Sleeps 2

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room

  • Sleeps 4

View all photos for Superior King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2

View all photos for Corner Loft Suite with Jetted Tub

Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Loft Suite with Jetted Tub

  • Sleeps 2

Similar properties

Front of property
Rundlestone Lodge
  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 1,955 reviews
$103 nightly
The price is $112
Dec 17 - Dec 18
Total with taxes and fees
Rundlestone Lodge
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About the neighborhood

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 1 min walk - 0.2 km
  • Banff National Park Information Centre - 12 min walk - 1.1 km
  • Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km

Getting around

  • Calgary International Airport (YYC) - 92 min drive
  • Banff Station - 17 min walk

Restaurants

  • ‪A&W Canada - ‬6 min walk
  • ‪The Canadian Brewhouse - ‬13 min walk
  • ‪Good Earth Coffeehouse - ‬11 min walk
  • ‪The Old Spaghetti Factory - ‬13 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬14 min walk

About this property

Banff Caribou Lodge and Spa

Banff Caribou Lodge and Spa puts you within a 10-minute drive of Banff National Park Information Centre and Upper Hot Springs. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body treatments. Other features include a bar/lounge, a fitness center, and a hot tub. Fellow travelers say great things about the helpful staff and restaurant.

At a glance

DONE

Hotel size

    • 190 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Yoga classes
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Hot springs nearby
  • Canoeing nearby

Working away

  • Business center
  • 2 meeting rooms
  • Computer station
  • Conference space (765 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Built in 1993
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

Does Banff Caribou Lodge and Spa offer free cancellation for a full refund?

Yes, Banff Caribou Lodge and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Banff Caribou Lodge and Spa?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Banff Caribou Lodge and Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Banff Caribou Lodge and Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Banff Caribou Lodge and Spa and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Banff Caribou Lodge and Spa also has a sauna and a fitness center.

Are there restaurants at or near Banff Caribou Lodge and Spa?

Yes, there's an onsite restaurant.

What's the area around Banff Caribou Lodge and Spa like?

Banff Caribou Lodge and Spa is in Uptown District, a short 16-minute walk from Banff Centre for Arts and Creativity and 18 minutes' walk from Bow River. Travelers say the area is walkable and ideal for skiing.

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Reviews

Banff Caribou Lodge and Spa Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • The hot tub was a wonderful feature, with many guests enjoying its relaxing and soothing effects after a long day. (153 reviews)
  • The spa and hot pools were a wonderful and relaxing feature of the property. (116 reviews)
  • The on-site restaurant, The Keg, offered great food and service, a pleasant dining experience for guests. (43 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Bed
Hot Tub
Air conditioning
Lobby
Restaurant
Bathroom
Parking

Reviews

10/10 Exceptional

Nice room, loved the hot pools and the facial and massage were divine! Highly recommend Candice and Jojo at the Red Earth spa.
Rebecca, 2-night trip

10/10 Exceptional

Clean room nice staff
Leah, 2-night trip

10/10 Exceptional

Front desk staff were very helpful :) Our room was very clean beds were comfy. Hot tub was great but the jets were out of service. Free underground parking a plus and also provided free bus passes. It’s a bit of a walk downtown but doable. Definitely will stay here again.
Maureen, 1-night trip

10/10 Exceptional

Clean room was great. Their pools were closed but they had other
Kaori, 1-night trip

8/10 Very good

Awesome stay , love the location
FNU, 3-night trip

10/10 Exceptional

We loved that this was walkable to town and came with a bus pass to hit top attractions, like the gondola! Great staff, very nice room and amenities! We’d love to visit again!
Taylor, 3-night trip

8/10 Very good

We have stayed here a number of times in the past and it is still a nice hotel. It is clean and well maintained, however it is starting to show its age. Stayed here back in the 90’s when Country 105 use to have their Winter in the Rockies trip and I think it was relatively new at the time. We spent time at the Red Earth spa and enjoyed their hot pool and had nice pedicures. It is really nice that they offer free bus passes for the time you stay and is a good walk to the Main Street if you enjoy walking. Staff was pleasant and the waitress at the Keg on Friday night was lovely. They are currently renovating their lounge but still offer drinks with dinner even if limited. Pretty sure we will stay here again in the future!
Sharon, 2-night trip

10/10 Exceptional

The staff were excellent and very helpful with all our questions. The food was excellent at the hotel restaurant (the Keg) Able to walk everywhere
Beth, 1-night trip

8/10 Very good

Great place location was perfect.
Ashley, 2-night trip

4/10 Fair

Underwhelming, parking was brutal (I understand why though) not the cleanest
Ashley, 2-night trip

10/10 Exceptional

We always enjoy staying here, staff is so friendly, and helpful!
Jolene, 1-night trip

8/10 Very good

Great location. Good service.
Kaushik, 3-night trip

10/10 Exceptional

Very nice hotel. Room is spacious and the Keg at the hotel has very nice breakfast.
Wendy, 2-night trip

8/10 Very good

great location and super staff

the lodge was in a great location, the rooms were spacious for 2 people and had a kitchen and all needed items for meals in the unit. The only drawback is the units need updating, especially the carpet and paint. Otherwise the staff is great and I would stay there again.
lori, 1-night trip

10/10 Exceptional

Very neat and warm and friendly staff and there is a car rental at the fromt desk too
Edith, 3-night trip

10/10 Exceptional

Amazing stay for the price

Loved our stay at the Caribou Lodge! The lobby and our room are super cozy and clean. Staff are friendly and helpful. Location is great, just 20 mins walk from Banff center or less than 10 mins by bus (bus passes for the whole stay provided by the hotel too which we love). Bus stop is right by the hotel which is super convenient, we didn't have to drive the car to Banff town at all during the whole stay. Restaurant has nice breakfast too!
Beattie, 3-night trip

10/10 Exceptional

the room was excellent, staff was great, the hot tub was off the charts, and hiking trails are really close by and stunning!!!!
Mark, 2-night trip

10/10 Exceptional

We enjoyed our anniversary getaway! The staff and treated us very well. We did a couple of spa treatments and enjoyed the site property restaurant.
Terri, 2-night trip

10/10 Exceptional

Enjoyable Stay

The check in check out process was very easy. We had now complaints about our stay other than that there was only decaf coffee in our room when we first woke up on day one. The hot pool was a nice feature.
Pamela, 3-night trip

8/10 Very good

Great location. Walking distance to the downtown area. Public transit just outside the property. You don't need a car, you can walk or hop on the bus. Great restaurants in the area.
Sally, 3-night trip

10/10 Exceptional

This property was very nice- has a spa and the Keg on site and the parking was free. They included 4 complimentary 3-day bus passes for our family and check-in and check-out was quick and easy. Would definitely stay again and highly recommend.
JOANN, 1-night trip

10/10 Exceptional

The location was perfect. The rooms were great, and the staff was friendly.
Ronda, 2-night trip

10/10 Exceptional

The view was amazing
Nasser, 1-night trip

10/10 Exceptional

Hotel is very nice and clean
Donna, 1-night trip

10/10 Exceptional

Beautiful hotel. Clean and unique to the surroundings of Banff.
Angele, 2-night trip