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Best Western Plus Waterfront Hotel

2.5 star property
Pet-friendly hotel with indoor pool, connected to the convention center, near Detroit Windsor Tunnel

Choose dates to view prices

Photo gallery for Best Western Plus Waterfront Hotel

Exterior
Suite, 1 King Bed, River View, Corner (with Sofabed) | View from room
Indoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby
Close to Detroit Windsor Tunnel and Caesars Casino, Best Western Plus Waterfront Hotel offers a warm welcome with dry cleaning services, a cozy bar, and relaxing sauna. Unwind by the fireplace or take advantage of an indoor pool while staying connected with free WiFi in public areas. Previous guests rave about the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • 24-hour front desk
  • Lobby fireplace
  • Vending machine
  • Laundry service
  • Multilingual staff

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
$84 nightly
The total price is $100
Aug 3 - Aug 4
Total includes taxes and fees

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed, Refrigerator (City View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Refrigerator (City View)

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator (Panoramic View;River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Refrigerator (Panoramic View;River View)

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Mountain View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Mountain View)

8.0 out of 10
Very good
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Mountain View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Mountain View)

7.6 out of 10
Good
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator (City View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Refrigerator (City View)

8.4 out of 10
Very good
(50 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator (Panoramic View;River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Refrigerator (Panoramic View;River View)

8.8 out of 10
Excellent
(21 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Mountain View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Accessible, Bathtub (Mountain View)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator (Mountain View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Refrigerator (Mountain View)

8.8 out of 10
Excellent
(43 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Living Room;Walk-in Shower;River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Refrigerator & Microwave (Living Room;Walk-in Shower;River View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Refrigerator & Microwave, Corner (City View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Windsor Waterfront by IHG

  • Pool
  • Free breakfast
  • Pet friendly
  • Parking available
8.6 out of 10, Excellent, 1,247 reviews
The price is $119
$99 nightly
$119 total
Total includes taxes and fees
Jul 27 - Jul 28
Holiday Inn Express Windsor Waterfront by IHG
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About the neighborhood

Map
277 Riverside Drive West, Windsor, ON, N9A5K4

What's nearby

  • Adventure Bay Family Water Park - 2 min walk - 0.2 km
  • Detroit Windsor Tunnel - 8 min walk - 0.7 km
  • Caesars Casino - 8 min walk - 0.7 km
  • GM Renaissance Center - 2 min drive - 1.4 km
  • Ambassador Bridge - 4 min drive - 2.9 km

Getting around

  • Windsor, ON (YQG) - 19 min drive
  • Detroit, MI (DET-Coleman A. Young Municipal) - 26 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 30 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 47 min drive
  • Windsor Station - 4 min drive
  • Royal Oak Station - 20 min drive
  • Detroit Station - 21 min drive

Restaurants

  • ‪Loose Goose - ‬4 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Eastwoods Grill & Lounge - ‬6 min walk
  • ‪The Bistro at the River - ‬5 min walk
  • ‪La Guardia Italian Pizzeria - ‬5 min walk

About this property

Best Western Plus Waterfront Hotel

When you stay at Best Western Plus Waterfront Hotel, you'll be within a 15-minute walk of Caesars Casino and Detroit Windsor Tunnel. Guests can take a dip in the indoor pool or grab a bite to eat at River Room Restaurant, which serves breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a sauna are other highlights. Fellow travelers say great things about the helpful staff.

Languages

Arabic, English, Filipino, French, Hindi, Spanish

At a glance

DONE

Hotel size

    • 305 rooms
    • Arranged over 22 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 19
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*
LOCAL_PARKING

Parking

    • Onsite self parking (CAD 20.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Boat tours nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Visual fire alarm
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • Housekeeping (once per stay)
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs

Special features

Dining

River Room Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: CAD 200.00 per stay

Optional extras

  • WiFi is available in guestrooms for CAD 0 per stay (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately CAD 18 to 24.99 for adults, and CAD 18 to 24.99 for children

Renovations and closures

The following facilities or services will be unavailable from April 19 2025 to September 30 2025 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pet deposit: CAD 30.00 per day
  • Pets are allowed for an extra charge of CAD 30.00 per accommodation, per day

Parking

  • Self parking costs CAD 20.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Waterfront Downtown Windsor
Waterfront Hotel Downtown Windsor
Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel
Waterfront Hotel Downtown Windsor Ontario
Windsor Hilton Hotel
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Windsor
Best Western Plus Waterfront
Best Western Plus Waterfront Hotel Windsor, Ontario
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel Windsor

Frequently asked questions

Is there a pool at Best Western Plus Waterfront Hotel?

Yes, there's an indoor pool. The pool will be unavailable from April 19 2025 to September 30 2025 (dates subject to change).

Are pets allowed at Best Western Plus Waterfront Hotel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of CAD 30.00 per accommodation, per day, and there's also a deposit of CAD 30.00 per day. Service animals are exempt from fees.

Is parking offered on site at Best Western Plus Waterfront Hotel?

Yes. Self parking costs CAD 20.00 per day.

What are the check-in and check-out times at Best Western Plus Waterfront Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at Best Western Plus Waterfront Hotel?

No, this hotel doesn't have a casino, but Caesars Casino (8-min walk) and Hollywood Casino at Greektown (4-min drive) are both nearby.

What is there to do at Best Western Plus Waterfront Hotel and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a fitness center.

Are there restaurants at or near Best Western Plus Waterfront Hotel?

Yes, there's an onsite restaurant, River Room Restaurant.

What's the area around Best Western Plus Waterfront Hotel like?

Best Western Plus Waterfront Hotel is located on the boardwalk/promenade in Downtown Windsor, a short 8-minute walk from Caesars Casino and 13 minutes' walk from Detroit Windsor Tunnel.

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Best Western Plus Waterfront Hotel Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

View
Room
Service staff
Breakfast
Location
Parking
River
Bed
Building
River view

What guests liked

  • Breakfast was delicious with a great variety and was often hot and fresh. (29 reviews)
  • The property offers reasonably priced meals with friendly service and a convenient location near dining options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great hotel, clean and roomy
Jennifer, 1-night trip

10/10 Exceptional

Hotel was lovely. Very conveniently located with a short walk to the Casino and restaurants. Beautiful views of the river. Staff was very friendly and helpful.
Denise, 1-night trip

10/10 Exceptional

Amazing views from room & the bar.
Tony, 2-night trip

8/10 Very good

Great short break

Absolutely lovely views up and down the river from the room. Good location for walking along the river front, casino, and restaurants etc.
Stuart, 2-night trip

8/10 Very good

Clean with a great view of the river.
Aspen, 1-night trip

8/10 Very good

nice place
Gwendolyn, 1-night trip

10/10 Exceptional

Very welcoming and accommodating at a good price
Jack, 1-night trip

10/10 Exceptional

Great river view.

It was a great visit. Beautiful view of the river and great friendly staff. I keep choosing this place each time I come to town and it hasn’t failed me. The restaurant in the hotel was ok as well. Great service and the area had lots to do and see. Can’t wait for my next visit.
Alexander, 1-night trip

10/10 Exceptional

Clean rooms....nice a close to bus station to take special events bud to little cesears arena an back
Corey, 1-night trip

10/10 Exceptional

AMAZING AMAZING

Had a wonderful wonderful stay at BW. We had stayed in the panaromic view which literally had given a breathtaking views overlooking Detriot River and Downtown Detriot. We would love to stay here again.
Sameer, 1-night trip

6/10 Good

Poor

Stayed 3 nights but my room was swept no sheets where never changed.
Nathanael cosmos.Jr, 3-night trip

2/10 Poor

I will never forget this place and I am not recommending to anyone…irresponsible management….
Gladu, 2-night trip

8/10 Very good

The waterfront is beautiful
Carrie, 1-night trip

10/10 Exceptional

Stunning view
cansu, 1-night trip

10/10 Exceptional

Amazing view from to the river and Detroit. The beds are abit uncomfortable and the hotel itself is a bit outdated, but overall it was a great stay.
Dmitri, 1-night trip

10/10 Exceptional

View of the river.
Chuck, 1-night trip

10/10 Exceptional

The property is good a little outdated,but clean. Nice location and nice dining lounge. Very quiet overall good experience. Needs free breakfast and parking included.
Frank, 1-night trip

6/10 Good

The panoramic view of the river was the best thing about our stay. Some of the worst parts were: cable was out for most of the night, as was the wifi. The pool was closed for use. The room wasn't the cleanest. Over all the view was great but there are some kinks they need to work out for a better stay.
Randi, 1-night trip

8/10 Very good

Cut short

Well the pool was not working but you could use the adjoining hotels pool which was inconvenient as you had to obtain a separate card to access the pool...and our room lost power
laurie, 1-night trip

8/10 Very good

I will be back

Very clean and comfortable
Robert, 1-night trip

8/10 Very good

Overall it was perfect for me. A great view of the Detroit skyline
Gary, 2-night trip

10/10 Exceptional

Fabulous view!!!!!
Howard, 1-night trip

10/10 Exceptional

Clean and quite.
vaughan, 1-night trip

4/10 Fair

Guests beware. This property is ON STRIKE

The hotel's personnel are on strike seeking 1 CAD$ addtional per hour. There are strikers' encampments at both entrances with tents, barbecues and rock music blaring. Management and family are manning the property with security stationed throughout Ice machines on the 4th, 6th and 8th floor were inoperational. I gave up. Windsor being a quasi union town, drivers honked their support of the strikers at all hours. WHY IS THIS PROPERTY BEING LISTED BY HOTELS. COM WITHOUT A WARNING?
Stephen, 1-night trip

8/10 Very good

Easy check-in. Parking behind Hotel but easy to manage. There was an extra $100 charged at check-in that I didn't know about (comes off when you check out). They gave us discount to use their restaurant. It was very nice. Would stay here again.
daphne, 1-night trip