Skip to main content

Mercure Norwich Hotel

4.0 star property
Suburban hotel in Norwich with restaurant and bar/lounge

Choose dates to view prices

In the heart of Norwich's business district, Mercure Norwich Hotel offers a warm welcome with an on-site brasserie serving international cuisine for breakfast, lunch, and dinner. Take in the views from the terrace or unwind at the bar while connected to WiFi; previous guests have praised its overall condition.

Reviews

7.4 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
$80 nightly
The total price is $95
Jan 4 - Jan 5, 2026
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(18 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Hair dryer
Bathrobes
Private bathroom
Shower/tub combination
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Superior Suite, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
Bathrobes
Private bathroom
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Eco-friendly toiletries
Private bathroom
Hair dryer
Shower/tub combination
  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Reception
Holiday Inn Express Norwich by IHG
  • Free breakfast
  • Parking available
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 775 reviews
$66 nightly
The price is $79
Dec 22 - Dec 23
Total with taxes and fees
Holiday Inn Express Norwich by IHG
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
121-131 Boundary Road, Norwich, England, NR3 2BA

What's nearby

  • Sweetbriar Marshes - 14 min walk - 1.2 km
  • Hellesdon Hospital - 18 min walk - 1.5 km
  • Anderson's Meadow - 18 min walk - 1.6 km
  • Catton Park - 2 min drive - 1.9 km
  • Badminton at Blyth Jex - 3 min drive - 2.3 km

Getting around

  • Norwich (NWI-Norwich Intl.) - 4 min drive
  • Salhouse Station - 11 min drive
  • Brundall Gardens Station - 14 min drive
  • Norwich Station - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Greggs - ‬4 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Oaks Brewers Fayre - ‬4 min drive
  • ‪The Whiffler - ‬3 min walk

About this property

Mercure Norwich Hotel

Mercure Norwich Hotel puts you just a 5-minute drive from Norfolk Broads. For a bite to eat, guests can check out Brasserie Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a terrace. Fellow travelers say good things about the overall property condition.

At a glance

DONE

Hotel size

    • 107 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 5:00 AM–9:30 AM on weekdays and 5:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Brasserie Restaurant - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Hotel Mercure Norwich
Mercure Hotel Norwich
Mercure Norwich
Mercure Norwich Hotel
Norwich Mercure
Norwich Mercure Hotel
Norwich Ramada
Ramada Norwich
Mercure Norwich Hotel Hotel
Mercure Norwich Hotel Norwich
Mercure Norwich Hotel Hotel Norwich

Frequently asked questions

Does Mercure Norwich Hotel offer free cancellation for a full refund?

Yes, Mercure Norwich Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Norwich Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Norwich Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Norwich Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Are there restaurants at or near Mercure Norwich Hotel?

Yes, Brasserie Restaurant offers international cuisine.

What's the area around Mercure Norwich Hotel like?

Mercure Norwich Hotel is a short 4-minute drive from Norwich (NWI-Norwich Intl.) and 16 minutes' walk from Sweetbriar Marshes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Mercure Norwich Hotel Reviews

7.4

Good

7.8

Cleanliness

6.8

Location

8.0

Staff & service

7.6

Eco-friendliness

6.8

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Elevator
Breakfast
Bar
Location

Reviews

10/10 Exceptional

It was a good stay all round. Friendly and helpful staff.
Montgomery, 1-night trip

8/10 Very good

Plenty of parking. Friendly and helpful receptionist. Room was a good size, very comfortable bed. Breakfast selection was excellent.
Andrew, 2-night trip

10/10 Exceptional

We had a 1 night stay for a quick break the staff were excellent and so helpful couldn't have done more, will certainly go back there again food was great
Sylvie, 1-night trip

10/10 Exceptional

Fast freindly check in
Elaine, 1-night trip

10/10 Exceptional

Couple's weekend

Friendly staff, large comfortable beds, powerful shower. Good selection at breakfast. Have stayed twice and would stay again.
Ruth, 1-night trip

10/10 Exceptional

We had a very comfortable stay, great location, friendly, helpful staff.
Hilary, 3-night trip

10/10 Exceptional

Really helpful and friendly staff. Especially the lady receptionist.
Jatinder, 1-night trip

8/10 Very good

Hotel very clean, staff friendly, good breakfast, good location but building/decor getting tired.
Hilary, 2-night trip

8/10 Very good

Friendly staff good breakfast
Ciaran, 1-night trip

10/10 Exceptional

One night stay following a friends birthday party at the venue. The hotel delivered everything I expected and a very tasty breakfast.
Chris, 1-night trip

10/10 Exceptional

Had a lovely stay here will return food was very good and bed very comfy
Davina, 1-night trip

8/10 Very good

Exactly what we needed for an overnight stay

Welcomed by Abbie and was very clear in her communication. Room was clean and tidy. Breakfast was just right to set us up for the day. Good location for local university campus.
Ian, 1-night trip

10/10 Exceptional

Arrived early and the lady on reception arranged for our room to be made up to allow us to check in, above and beyond service. Lovely room and we were lucky to have air con on the hottest day of the year. Bar area nice we didn't eat so can't rate the food. Only slight niggle was there was no outside area to enjoy the sun
Jamie, 1-night trip

6/10 Good

The location was good and ample parking. The property and facilities were however very dated throughout
Jenny, 1-night trip

8/10 Very good

Stay overall was good. Breakfast was excellent Bathroom needs improvement ; hot and cold water mixer not working
Shahid, 4-night trip

4/10 Fair

Noise Disturbance

Check-in was efficient, and breakfast was decent and good value. However, our stay was disturbed by a birthday party taking place two floors below our two rooms, which lasted until midnight. The music and noise were so loud that we were unable to sleep until the party ended. When we called Reception, we were told there was nothing they could do. We would expect the hotel to manage such situations better, as the comfort of overnight guests should not be compromised by events held on the premises.
Wang Yip Derrick, 1-night trip

10/10 Exceptional

Lovely

A quick trip to vist some friends and stayed in this pleasant hotel. A good standard hotel and a wonderful breakfast.
Sital, 2-night trip

10/10 Exceptional

Very nice stay for two nights. Helpful staff and will use again now I’m aware of it. Many thanks.
Steven, 2-night trip

10/10 Exceptional

Norwich

Very nice stay staff so kind and helpful lovely people food very good wonderful stay Very comfy
Irene, 3-night trip

10/10 Exceptional

A nice comfortable bed after a 5 hour journey could not fault the room 👍
Stewart, 1-night trip

10/10 Exceptional

Simplistic check in courteous service throughout
Albino, 1-night trip

6/10 Good

Clean and tidy , food was ok bit short staffed in the evening o e member of staff doing the reception and the bar and the food was a bit over priced for what it was , was nice quiet hotel though and served its purpose
Sarah, 1-night trip

8/10 Very good

The mercure’s rooms are comfortable, have air conditions, lovely bed, and Nespresso coffee in them. The staff were very friendly and helpful. To go into town in the evening you do need to use the cab service (details at reception) The hotel is an older building in an industrial estate.
Catherine, 1-night trip

6/10 Good

Neutral due to good staff

Stay overall was fine, hotel staff very friendly, clenliness as expected, door key stopped working 3x within 3 nights, bed is not comfotable
Adam, 4-night trip

10/10 Exceptional

Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.
Joel, 1-night trip