The staff was very responsive and cooperative and the location of the property is really amazing , so if you are a young couple and need a place to crash right in the middle of Paris it’s an awesome choice but the property is not at all family friendly specially with small kids , there are no elevator and the stairs are just winding in a small space , the room size is super small , all of us were hitting the door knobs getting in and out of the room, my wife got bruises , there were no AC and it was crazy during the hot summer but the property did provided additional fan. Overall a real location with great access to multiple food options , transportation and near by attractions but when you pay top dollars with family you expect more comfort , better space and all. So not family friendly et all at the such premium cost.