Chateau Big Bear Boutique Hotel, BW Signature Collection

3.5 star property
Ski hotel with ski storage, near The Village

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Photo gallery for Chateau Big Bear Boutique Hotel, BW Signature Collection

Lobby
Seasonal outdoor pool
Lobby
Lobby
Exterior
Experience mountain charm at Chateau Big Bear Boutique Hotel, BW Signature Collection. Savor a cooked-to-order breakfast and unwind in the spa tub or by the fireplace in the lobby. With an arcade/game room, seasonal outdoor pool, bar, gym and helpful staff nearby Snow Summit.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Bar
  • Electric vehicle charging point

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Free theme park shuttle
  • Free shopping center shuttle
  • Ski storage
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Hot tub
  • 24-hour business center

For families (6)

  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Coffee/tea maker
$112 nightly
The total price is $127
Jul 20 - Jul 21
Total includes taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(37 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 300 sq ft
  • Sleeps 4
  • 2 King Beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • 285 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.4 out of 10
Exceptional
(36 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.8 out of 10
Excellent
(39 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 285 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • 285 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315

What's nearby

  • Snow Summit - 17 min walk - 1.5 km
  • The Village - 3 min drive - 3.0 km
  • Big Bear Marina - 4 min drive - 3.8 km
  • Alpine Slide at Magic Mountain - 5 min drive - 4.1 km
  • Bear Mountain Express Lift - 6 min drive - 4.1 km

Getting around

  • San Bernardino, CA (SBD-San Bernardino Intl.) - 72 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 78 min drive
  • Free area shuttle
  • Free shopping center shuttle
  • Free theme park shuttle

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Maggio's Pizza - ‬12 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Carl's Jr. - ‬14 min walk
  • ‪Domino's Pizza - ‬2 min drive

About this property

Chateau Big Bear Boutique Hotel, BW Signature Collection

Located just a 5-minute drive from Snow Summit, Chateau Big Bear Boutique Hotel, BW Signature Collection puts you near winter activities like downhill skiing, snow tubing, and snowshoeing. The restaurant is a perfect spot to grab a bite to eat, and guests returning from the slopes can relax at the hot tub or enjoy après-ski drinks at the bar/lounge. Other highlights include a fitness center, a theme park shuttle, and a seasonal outdoor pool. Ski storage is also available. Fellow travelers love the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 5 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (USD 20 per night)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Offsite

    • Free area shuttle within 15 miles
    • Free shopping center shuttle
    • Free theme park shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Free local shuttle

What to do

  • Pool table
  • Air hockey
  • Foosball
  • Table tennis
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sailing nearby
  • Water skiing nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Conference space (2077 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • Seasonal outdoor pool
  • Arcade/game room
  • Hot tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Pool hoist on site

Ski

  • Ski storage
  • Downhill skiing nearby
  • Snow tubing nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Tiffany's Bistro - This piano bar specializes in American cuisine and serves dinner only. Happy hour is offered.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 1 per night (rates may vary)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Parking

  • Uncovered self parking costs USD 20 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Western Big Bear Chateau
Chateau Big Bear Boutique Hotel, BW Signature Collection Hotel

Frequently asked questions

Is there a pool at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Yes. Self parking costs USD 20 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Check-in start time: 4 PM; Check-in end time: 5 AM. Check-out time is 11:00 AM.

What is there to do at Chateau Big Bear Boutique Hotel, BW Signature Collection and nearby?

Have fun with nearby winter activities like downhill skiing, snow tubing, and snowshoeing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming. Relax in the hot tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a fitness center. Chateau Big Bear Boutique Hotel, BW Signature Collection also has an arcade.

Are there restaurants at or near Chateau Big Bear Boutique Hotel, BW Signature Collection?

Yes, Tiffany's Bistro offers American cuisine.

What's the area around Chateau Big Bear Boutique Hotel, BW Signature Collection like?

Chateau Big Bear Boutique Hotel, BW Signature Collection is a short 20-minute walk from Snow Summit and 12 minutes' walk from Eagle Point.

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Chateau Big Bear Boutique Hotel, BW Signature Collection Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Fireplace
Breakfast
Building
Restaurant
Balcony

What guests liked

  • Breakfast was consistently described as good, fresh, and with a variety of options including hot foods, pastries, and beverages. (89 reviews)
  • Breakfast was great and the restaurant/bar was excellent. (3 reviews)
  • The pool area is beautiful, surrounded by trees, and offers a unique and relaxing experience. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Great breakfast and friendly staff
1-night trip

10/10

Friendly staff. Hotel is located in the Moonridge area
1-night trip

10/10

Great accommodations, friendly staff
1-night trip

8/10

Everything was very clean and breakfast was good with plenty of options. Check in was 4 and the event we were attending in Big Bear was also at 4. No early check in is available so we had to change for the event elsewhere.
1-night trip

10/10

Very Comfortable stay .
4-night trip

10/10

Love this place felt very safe and comfortable
1-night trip

10/10

Staff was very nice and helpful! Rooms were very nice! Great breakfast!
1-night trip

8/10

Very close to ski resort and good resturant and walgreens within 3 min walk
3-night trip

10/10

All staff members at the front desk were helpful and kind. I really enjoyed the feeling of the hotel, it was great.
1-night trip

10/10

We came to Big Bear City and that Hotel esa great. It is near of Snow Summit and the staff was very kind
1-night trip

10/10

We loved this place! From the night entertainment to the breakfast. We will be staying here again.
1-night trip

10/10

Great stay!
2-night trip

2/10

The fact that the power was out for such a long period of time was not okay. It was the day of my aunts wedding and we could not get ready. I understand that the circumstances were not the hotels fault but they are plenty capable of having a back up generator, the chain makes plenty of money each night.
3-night trip

10/10

Very nice building and very nice staff.
1-night trip

8/10

Great location and nice clean rooms
1-night trip

10/10

Close drive to Snow Summit. Large room for families with teenagers.
3-night trip

10/10

Awesome hotel in a great location
3-night trip

10/10

Convenient Red trolly stops for us since we flew in.
3-night trip

10/10

Love this place ❤️
1-night trip

10/10

It was a perfect stay
1-night trip

6/10

Tried to charge me $20 to part my car. I objected, they told me to read fine print on listing and if you clicked more about property it was there. I’ve stayed there 3 times before and this wasn’t charged but will check other hotels in the future. Listing said pay this amount and no more. False advertising
1-night trip

8/10

Overall great
2-night trip

10/10

Great staff and comfy rooms.
1-night trip

10/10

Close to slopes
1-night trip

10/10

Solid stay. Great breakfast. Take advantage of that.
2-night trip