2/10 Poor
Feb 12, 2025
Issue with My Reservation
I had issues with my reservation. For some reason, it was confirmed for the wrong date, and a no-show occurred on my part. I reached out to the property to try to find an amicable solution. However, the property didn’t seem to care much about the situation and said there was nothing they could do.
I expected a different attitude from the property, something that could help resolve the issue, considering that the no-show happened on the first day of the reservation. I expected a different approach from the property.
Daniel
Daniel, 4-night trip