Medina Palms puts you just a 5-minute drive from Watamu Beach. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. There are 3 outdoor pools and 2 bars/lounges at this luxurious hotel, along with in-room conveniences like refrigerators and microwaves.
Languages
English, Italian, Swahili
At a glance
Hotel size
50 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Children's club*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Train station shuttle available 24 hours*
Offsite
Shopping center shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
3 restaurants
2 bars/lounges
Coffee shop
Private dining
Free daily reception
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's club (surcharge)
Childcare in room (surcharge)
What to do
Beach nearby
Hiking/biking trails nearby
Safari nearby
Snorkeling nearby
Whale-watching nearby
Working away
Business center
2 meeting rooms
Conference space (1300 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Garden
Terrace
Fitness center
3 outdoor pools
Full-service spa
Video library
Banquet hall
Outdoor furniture
Mediterranean architecture
Accessibility
Wheelchair accessible
Grab bar near toilet
Room amenities
Be entertained
40-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Sleep well
Turndown service
Select Comfort mattress
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Electrical adapters/chargers
Food and drink
Chef
Full-sized refrigerator/freezer
Microwave
Kitchenette
Oven
Toaster
Free bottled water
Cookware, dishes, and utensils
Highchair
Mixer
More
Daily housekeeping
In-room safe
Shared accommodations
Eco-friendly toiletries
LED light bulbs
Recycling
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Fees & policies
Optional extras
Shopping center shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Children's club access is available for an extra charge
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Long-term renters welcome.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards, debit cards and cash.
Also known as
Medina Palms Hotel
Medina Palms Watamu
Medina Palms Hotel Watamu
Frequently asked questions
Is there a pool at Medina Palms?
Yes, there are 3 outdoor pools.
Are pets allowed at Medina Palms?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Medina Palms?
Yes, there's free self parking.
What are the check-in and check-out times at Medina Palms?
Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Express check-out and contactless check-out are available.
What is there to do at Medina Palms and nearby?
Have fun with nearby activities like hiking, snorkeling, and windsurfing. Additional recreation nearby includes safari tours. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Medina Palms also has 2 bars and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Medina Palms?
Yes, there are 3 onsite restaurants.
Does Medina Palms have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes an oven, a refrigerator, and a microwave.
What's the area around Medina Palms like?
Medina Palms is located a short 17-minute walk from Watamu Beach.
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 16, 2024
Antonio
Verified Expedia guest review
8/10 Very Good
Oct 14, 2024
I will definitely revisit
The hotel is amazing, very clean and the staff are friendly and provide quality service. One thing that was not very good was the food prices. Lunch and dinner as well as drinks cost a lot and often not quite adequate to quality. However, I did recommend the hotel to friends already :-)
Magda
Magda, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 22, 2024
Dhruti
Dhruti, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2023
Lovely staff who were most helpful
Timothy
Timothy, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 22, 2023
Victoria
Victoria, 4-night trip
Verified Expedia guest review
8/10 Very Good
Oct 16, 2023
Lovely establishment for a quiet rejuvenating get away.
LINDA
LINDA, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 12, 2023
Highly recommend one of the best resort I have ever stayed (:
Fatuma
Fatuma, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 9, 2023
Madina Palms was simply outstanding from the time we checked in all the way through to check out. Our experience at this hotel was flawless. A special shout out to the entire team who work so hard to make the dream happen. We will visit again whenever we find ourselves in beautiful Watamu. Highly recommended.
Muhammad
Muhammad, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 5, 2023
Rooms were excellent. Kids loved it
Pape
Pape, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 20, 2023
This must rate as one of the best hotels i have ever stayed in.
The food is fabulous. An outdoor restaurant. Great seafood.
The room was great. Clean and beautiful. I really liked it.
The facilities are great. A beach and lovely swimming pools.
I will go back for sure.
Peter
Peter, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 11, 2023
Marco
Marco, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2022
Alfred
Alfred, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 6, 2022
Great place
This is a great peaceful hotel with fantastic staff and great rooms.
The private beach area was a highlight with it’s only little bar and restaurant
Lindsay
Lindsay, 7-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 21, 2021
Watson Safari
We only stayed for two nights after a week on safari and it was the perfect place to re-group and relax before our next adventure. Highly recommend Medina Palms for families.
Philip
Philip, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 20, 2021
Miki
Miki, 10-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 12, 2021
Wonderful resort. The staff were even better. Do not hesitant to book, you will not regret it!
Ian
Ian, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 16, 2021
best service
Jean Claude
Jean Claude, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 14, 2021
We had a short stay but we enjoyed it overall. The staff was great and friendly. It is also kid friendly. Their service was effortless and went out of their way. The food was great. I would recommend this resort anytime. We will back but for a longer stay.
Verified traveler
2-night family trip
Verified Expedia guest review
10/10 Exceptional
May 15, 2021
The apartments are wonderful, it’s stocked with everything. Ann, Peter, Bosch just make you feel like you’re home; the food is such a huge and tasty spread, the pools are fantastic, always clean, beautifully clear and less than a minute walk from the beach.
Verified traveler
2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2024
Bella struttura, con camera penthouse da 280mq veramente bella. Personale disponibile e simpatico
Fabio
Fabio, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 19, 2023
Erinomainen, eksklusiivinen paikka
Palvelu pelaa hienosti ja ystävällistä henkilökuntaa riittää. Avarat huoneistot ja useita mahdollisuuksia rentoutumiseen. Hotellilla ei sallita "äänekästä" elämää (musiikkikaiuttimet yms) mm. altailla. Hyvä aamupala.
Verified traveler
8-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 8, 2022
Superbe expérience, service merveilleux, personnel chaleureux et très très beau cadre. Je reviendrai définitivement!
WELLY
WELLY, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
May 24, 2022
Espectacular ! Volveremos !!!
Ayelén
Ayelén, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 30, 2021
Ville
Ville, 4-night trip
Verified Hotels.com guest review
General property information
Travelers Say
"The pools are fantastic, always clean, beautifully clear and less than a minute walk from the beach."