Located in the heart of Richmond's West End, Holiday Inn Hotel and Suites Richmond West End is a haven for families. Start your day with a breakfast buffet, unwind on the sun-kissed terrace or get active at the gym. With high-speed WiFi and laundry facilities on hand, this hotel offers comfort and convenience.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Electric vehicle charging point
Pool
Connecting rooms available
Gym
Free parking
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant
Outdoor pool
Breakfast available
Fitness center
Seasonal outdoor pool
Room service
24-hour business center
Business center
2 meeting rooms
Meeting rooms
Terrace
For families (6)
Children stay free
Free cribs/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
$116 nightly
The total price is $135
$135 total
Aug 21 - Aug 22
Total includes taxes and fees
Room options
Available filters for rooms
Showing 13 of 13 rooms
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
9.29.2 out of 10
Wonderful
14 reviews
(14 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
288 sq ft
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 Bedroom
Suite, 1 Bedroom
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Sleeps 6
2 Queen Beds
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
8.48.4 out of 10
Very good
15 reviews
(15 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
288 sq ft
Sleeps 2
1 King Bed
View all photos for Suite, 1 Bedroom
Suite, 1 Bedroom
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
576 sq ft
Sleeps 4
1 King Bed
View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)
Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Sleeps 6
2 Queen Beds
View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)
Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Sleeps 6
2 Queen Beds
View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)
Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Sleeps 6
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)
Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
288 sq ft
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking
Standard Room, 2 Queen Beds, Accessible, Non Smoking
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
288 sq ft
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 Bedroom, Accessible, Non Smoking
Suite, 1 Bedroom, Accessible, Non Smoking
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Sleeps 6
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking
Standard Room, 1 King Bed, Accessible, Non Smoking
Lewis Ginter Botanical Garden - 7 min drive - 6.9 km
University of Richmond - 8 min drive - 6.4 km
Short Pump Town Center - 9 min drive - 11.0 km
Virginia Commonwealth University - 12 min drive - 15.0 km
Getting around
Richmond Intl. Airport (RIC) - 27 min drive
Richmond Staples Mill Road Station - 6 min drive
Richmond Main Street Station - 16 min drive
Ashland Station - 27 min drive
Restaurants
McDonald's - 10 min walk
Buffalo Wild Wings - 11 min walk
Popeyes Louisiana Kitchen - 7 min walk
Outback Steakhouse - 6 min walk
Cafe & Sabor - 8 min walk
About this property
Holiday Inn Hotel and Suites Richmond West End by IHG
At Holiday Inn Hotel and Suites Richmond West End by IHG, you'll be within a 10-minute drive of University of Richmond and Short Pump Town Center. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A fitness center and a terrace are offered, and in-room conveniences include refrigerators and microwaves.
Languages
English, Spanish
At a glance
DONE
Hotel size
190 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Onsite RV/bus/truck parking (fees apply)
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Coffee/tea in a common area
Room service
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Working away
24-hour business center
2 meeting rooms
Conference space (1700 square feet)
Services
24-hour front desk
Laundry facilities
Facilities
1 building/tower
Terrace
Television in common areas
Fitness center
An outdoor pool
Accessibility
Elevator
Hardwood flooring in room
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10.00 to 14.00 for adults, and USD 7.00 to 7.00 for children
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Q Inn Richmond
Quality Inn West End
Holiday Inn Hotel Suites Richmond West End an IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Richmond
Frequently asked questions
Does Holiday Inn Hotel and Suites Richmond West End by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Hotel and Suites Richmond West End by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Hotel and Suites Richmond West End by IHG?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn Hotel and Suites Richmond West End by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Hotel and Suites Richmond West End by IHG?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Holiday Inn Hotel and Suites Richmond West End by IHG?
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Holiday Inn Hotel and Suites Richmond West End by IHG and nearby?
Holiday Inn Hotel and Suites Richmond West End by IHG has an outdoor pool and a fitness center.
Are there restaurants at or near Holiday Inn Hotel and Suites Richmond West End by IHG?
Yes, there's an onsite restaurant.
What's the area around Holiday Inn Hotel and Suites Richmond West End by IHG like?
Holiday Inn Hotel and Suites Richmond West End by IHG puts you in Laurel, in the heart of Richmond. Popular attractions include University of Richmond, which is 7 minutes away by car.
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Holiday Inn Hotel and Suites Richmond West End by IHG Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Bathroom
Shower
Water
Service staff
Breakfast
Booking
Lobby
Toilet
Bed
Reviews
10/10 Excellent
Aug 9, 2025
Great stay!
Verivel
Verivel, 4-night trip
10/10 Excellent
Jul 26, 2025
Great stay
John
John, 1-night trip
10/10 Excellent
Aug 6, 2025
Great place!
GINO
GINO, 1-night trip
10/10 Excellent
Aug 11, 2025
Love this place would rent again
Curtis
Curtis, 3-night trip
10/10 Excellent
Aug 16, 2025
This Holiday inn was very nice. It's a good price for my stay. Very clean and the staff were very professional.
Tamu
Tamu, 1-night trip
10/10 Excellent
Jun 28, 2025
Great Stay!
Kaitlyn
Kaitlyn, 1-night trip
10/10 Excellent
Aug 15, 2025
The establishment was well run and convenient.
Maria Linda
Maria Linda, 1-night trip
10/10 Excellent
Jul 22, 2025
Enjoyed my stay. Room was clean and staff were friendly and helpful.
Shekinah
Shekinah, 1-night trip
8/10 Good
Aug 2, 2025
Great property and convenient
Donna
Donna, 1-night trip
10/10 Excellent
Aug 7, 2025
The rooms were very clean
Luis
Luis, 1-night trip
10/10 Excellent
Jun 10, 2025
Great stay
Laura
Laura, 2-night trip
10/10 Excellent
Jul 28, 2025
Very clean close to a lot of shops and restaurants. Will be stay again.
Rocsheda
Rocsheda, 1-night trip
8/10 Good
Aug 1, 2025
Very convenient to everything. Gym was nice, room was clean and spacious. Enjoyed my stay
Christine
Christine, 1-night trip
10/10 Excellent
Aug 9, 2025
Everything was nice, quiet at night! Clean and check in was fast and easy. Front desk was very helpful and welcoming.
Johanna
Johanna, 2-night trip
8/10 Good
Jul 27, 2025
Clean lobby, nice and clean rooms. Nice area and safe parking lot. I’d stay again.
Brian
Brian, 1-night trip
8/10 Good
Jun 24, 2025
Overall was a pleasant stay.
Tydre
Tydre, 2-night trip
10/10 Excellent
Aug 8, 2025
Nice clean and quiet!
Elizabeth
Elizabeth, 1-night trip
10/10 Excellent
Aug 11, 2025
Loved the room. Clean and spacious. My family and I were very comfortable.
Tanea
Tanea, 1-night trip
6/10 Okay
Jul 15, 2025
Good place
Michael
Michael, 1-night trip
8/10 Good
Aug 8, 2025
Clean and quiet. Outdoor pool not heated but lovely outdoor lounge area.
shelley
shelley, 1-night trip
10/10 Excellent
May 28, 2025
Great stay, appreciated each staff member that was helpful
Briana
Briana, 2-night trip
10/10 Excellent
Aug 3, 2025
Everything was nice. Clean and modern room.
Maryann
Maryann, 1-night trip
10/10 Excellent
Aug 4, 2025
Great customer service!
GINO
GINO, 3-night trip
10/10 Excellent
Jun 23, 2025
We had a great stay would highly recommend and pricing not bad they also had breakfast lunch and dinner included for free I don’t think u have to pay overall amazing stay