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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel with outdoor pool, near Kaiser Permanente Otay Mesa Medical Offices

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Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Outdoor pool, pool umbrellas, sun loungers
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board
Reception
Exterior
In the heart of Chula Vista, Best Western Chula Vista/Otay Valley Hotel offers a warm welcome with continental breakfast and attentive staff. Relax by the outdoor pool, energize at the gym, or get down to business in the meeting rooms. With free WiFi and dry cleaning services on hand.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Vending machine
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
$135 nightly
The total price is $149
Jul 13 - Jul 14
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(76 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2020
Shower/tub combination
Hydromassage showerhead
Deep soaking bathtub
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Shower/tub combination
Hydromassage showerhead
Deep soaking bathtub
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Shower/tub combination
Hydromassage showerhead
Deep soaking bathtub
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(87 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Shower/tub combination
Hydromassage showerhead
Deep soaking bathtub
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn by Wyndham San Diego Chula Vista

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 1,272 reviews
The price is $142
$129 nightly
$142 total
Total includes taxes and fees
Jul 6 - Jul 7
La Quinta Inn by Wyndham San Diego Chula Vista
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About the neighborhood

Map
4450 Main Street, Chula Vista, CA, 91911

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.5 km
  • Sesame Place San Diego - 4 min drive - 3.8 km
  • Las Americas Premium Outlets - 4 min drive - 6.4 km
  • San Ysidro Border Crossing - 5 min drive - 6.7 km
  • North Island Credit Union Amphitheatre - 5 min drive - 4.1 km

Getting around

  • San Diego, CA (MYF-Montgomery Field) - 20 min drive
  • San Diego Intl. Airport (SAN) - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 30 min drive
  • San Diego, CA (SEE-Gillespie Field) - 32 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Santa Fe Depot - 24 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Panda Express - ‬9 min walk
  • ‪Little Sakana Sushi Bar - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Best Western Chula Vista/Otay Valley Hotel puts you within a 10-minute drive of San Ysidro Border Crossing and North Island Credit Union Amphitheatre. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Also, Las Americas Premium Outlets and San Diego Bay are within a short drive. Fellow travelers love the comfortable beds and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 118 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Traveling with children

  • Pool gate

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1990
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Closed captioned TV
  • Vibrating pillow alarm
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

Is there a pool at Best Western Chula Vista/Otay Valley Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Chula Vista/Otay Valley Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Chula Vista/Otay Valley Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western Chula Vista/Otay Valley Hotel?

Check-in start time: 4 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out is available.

Is there an onsite casino at Best Western Chula Vista/Otay Valley Hotel?

No, this hotel doesn't have a casino, but Caliente Racetrack Casino (10-min drive) is nearby.

What is there to do at Best Western Chula Vista/Otay Valley Hotel and nearby?

Have fun with nearby activities like fishing, hiking, and horseback riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.

Does Best Western Chula Vista/Otay Valley Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

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Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Location
Toilet
Shower
Gas stations
Water

Reviews

8/10 Very good

The hotel was being remodeled, my room was clean and quiet.
Maria G, 1-night trip

10/10 Exceptional

Everything good
Julienne valerie, 2-night trip

6/10 Good

The lobby was under construction so that there was no place to meet except in one’s room
Joseph, 6-night trip

10/10 Exceptional

Excelente

Excelente
Carmen Guadalupe, 1-night trip

10/10 Exceptional

Check in was easy. Customer service was excellent. BW Renovating the lobby and check in at this time. Room clean. Free breakfast was great! Love how they still offer this. Waffles were delicious!
Madeline, 1-night trip

10/10 Exceptional

Good place to stay
Francisco, 1-night trip

10/10 Exceptional

Enjoyed our stay, second time we have stayed at this facility.
Michael, 1-night trip

10/10 Exceptional

Sesame Street water pa & Eli 1st birthday getaway

This was my 2nd time at this BW. They are remodeling at this time, to make things better. The breakfast was very good and the gentleman who was attending us with the complementary breakfast Alex did a fantastic job.
denise, 1-night trip

10/10 Exceptional

The place was clean, food excellent, beans, eggs, potato, good breakfast, Alex super helpful. Enjoyed our stay.
candance, 1-night trip

2/10 Poor

Unsatisfied with room

We found roaches all in the room and had no water for 3hrs and still had to get out at 11am even though we had to rush a quick shower cause the water had barely came back
Tammy, 1-night trip

10/10 Exceptional

Very close to Tijuana and the airport !

Great stay as we were heading to Tijuana ! Super close to the Tijuana airport ! Would stay here again! Very clean and comfortable stay
Denisse, 1-night trip

10/10 Exceptional

Staff was amazing, rooms super clean and tidy
Carmen, 1-night trip

8/10 Very good

Check in slow and under construction

Lobby and check in is under construction. Property is under new management and rooms were slow to be available for check in. We waited at the pool until a room was available even though we had a reservation.
Charles, 1-night trip

10/10 Exceptional

Very clean and quiet. Friendly staff and driving distance from many restaurants & entertainment options
Leslie, 2-night trip

10/10 Exceptional

Ok
Jose, 1-night trip

10/10 Exceptional

Very close to CBX
juan, 1-night trip

4/10 Fair

Wrong night to stay

We stay at this hotel whenever we visit our family on Chula Vista, who live nearby. I think we chose the wrong night to stay here this time. We were given a room on the second floor next to the elevator. But I believe there must’ve been a concert or some type of event going on because we were stuck between a group of 10 - 20 guests who were loud, obnoxious, partying and drunk all night until about 4 am. They were slamming doors, yelling and laughing without regard to anyone else’s peace. I’m up right now writing this review because I can’t sleep thanks to these disrespectful guests.
Hugo, 1-night trip

8/10 Very good

Good property. Will stay again
Chris, 1-night trip

8/10 Very good

They are doing construction and remodeling here, BUT once you get inside your room, EXCELLENT!!!!! I HIGHLY RECOMMEND THIS PLACE
Erlinda, 1-night trip

10/10 Exceptional

Excellent location for my activities
Roger, 1-night trip

8/10 Very good

Clean, decent room, sketchy vibe from parking lot.

Lobby under construction, so checkin was through an open window. Sketchy parking lot. Definitely gave off a “party motel” vibe. Room was clean and newly appointed so once I closed the door I felt comfortable. Ten feet from the freeway and super loud, so ask for a room NOT on the freeway side of hotel if possible. Didn’t try the breakfast.
1-night trip

10/10 Exceptional

Everyone was so attentive loves it
Martina, 1-night trip

4/10 Fair

Will look for a better alternative

Place has declined significantly. Stayed multiple times over recent years. They are fixing various aspects but not currently able to sustain a satisfying experience for guests. Check-in was slow, Bed was smelly.
tom, 1-night trip

10/10 Exceptional

It was nice and convenient.
1-night trip

8/10 Very good

Good customer Service, good facilities
Roberto, 1-night trip