Nestled in a shopping district, Bay Gardens Hotel offers an eco-friendly retreat with a white sand beach and free beach shuttle. Enjoy breakfast at the Caribbean cuisine restaurant Spices or unwind with a drink from the poolside bar. With 3 outdoor pools, sun loungers, and helpful staff nearby guests can take advantage of express check-in and luggage storage.
Splash Island Water Park Saint Lucia - 3 min drive - 1.3 km
Daren Sammy Cricket Ground - 5 min drive - 2.6 km
Getting around
George F. L. Charles Airport (SLU) - 26 min drive
Hewanorra Intl. Airport (UVF) - 99 min drive
Free area shuttle
Airport shuttle (surcharge)
Free beach shuttle
Free theme park shuttle
Restaurants
KFC - 3 min walk
Spinnakers Restaurant & Beach Bar - 16 min walk
KeeBee's - 6 min walk
Key Largo - 8 min walk
Royal Palm Bar - 8 min walk
About this property
Bay Gardens Hotel
Bay Gardens Hotel is a great choice for your beach stay in Gros Islet, putting you near activities like scuba diving, snorkeling, and surfing/body boarding. 3 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness center. Offering a poolside location, Spices serves Caribbean cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a poolside bar, a theme park shuttle, and a beach shuttle. The helpful staff and location get great marks from fellow travelers.
All inclusive
All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Sailing
Land activities
Fitness facilities
Lessons/classes/games
Aerobics
Pilates
Water fitness
Entertainment
Onsite entertainment and activities
Onsite live performances
Languages
English
At a glance
DONE
Hotel size
87 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Free area shuttle
Free beach shuttle
Free theme park shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Free reception (select days)
Room service (limited hours)
Traveling with children
Children stay free (see details)
Free local shuttle
Childcare in room (surcharge)
Children's menu
What to do
Free beach shuttle
Beach nearby
Bicycle rentals nearby
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Scuba diving nearby
Scooter/moped rentals nearby
Ziplining nearby
Working away
Business center
Meeting room
Computer station
Conference center (2153 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Free beach shuttle
Pool loungers
Facilities
5 buildings/towers
Built in 1995
Safe-deposit box at front desk
Garden
Library
24-hour fitness center
3 outdoor pools
Banquet hall
Accessibility
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Dining
Spices - This poolside restaurant specializes in Caribbean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Awards and affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 6.00 per person, per night
Optional extras
Airport shuttle service is offered for an extra charge of USD 90 per vehicle (one-way, maximum occupancy 3)
Children & extra beds
In-room babysitting is available for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet
Frequently asked questions
Does Bay Gardens Hotel offer free cancellation for a full refund?
Yes, Bay Gardens Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bay Gardens Hotel?
Yes, there are 3 outdoor pools.
Are pets allowed at Bay Gardens Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Bay Gardens Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Bay Gardens Hotel?
Yes, an airport shuttle is available. The charge is USD 90 per vehicle one-way.
What are the check-in and check-out times at Bay Gardens Hotel?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Bay Gardens Hotel and nearby?
Have fun with activities like cycling, fishing, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours and segway rentals. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a 24-hour fitness center and a garden.
Are there restaurants at or near Bay Gardens Hotel?
Yes, Spices offers Caribbean cuisine and poolside dining.
What's the area around Bay Gardens Hotel like?
Bay Gardens Hotel is a short 16-minute walk from Reduit Beach and 16 minutes' walk from Rodney Bay Marina. Travelers give top marks for the hotel's prime location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Bay Gardens Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Food
Location
Beach
Restaurant
Breakfast
Family friendly
Shuttle
Drinks
What guests liked
The property offers a convenient beach shuttle and access to a lovely beach with lounge chairs and water activities. (14 reviews)
The airport shuttle service was great and convenient for various activities. (4 reviews)
Breakfast was consistently described as excellent, divine, good, and exceptional with a variety of options available. (22 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Good
Aug 16, 2025
The staff was very helpful and friendly
Carlos A
Carlos A, 7-night trip
8/10 Good
Jul 26, 2025
The place to be during carnival.
MARIE HELENE EUGENIE
MARIE HELENE EUGENIE, 7-night trip
8/10 Good
Jul 25, 2025
Will definitely book again
Gillian
Gillian, 3-night trip
10/10 Excellent
Jun 11, 2025
Staff are very friendly, restaurant food is very tasty and great ambiance around the pool/bar/restaurant area
Robert
Robert, 3-night trip
10/10 Excellent
Jul 8, 2025
We discovered Bay Gardens Hotel 4 years ago. I’m sure we will be back to St Lucia as soon as we can and it will be Bay Gardens Hotel where we will stay without a doubt.
Darren Spencer
Darren Spencer, 10-night trip
8/10 Good
Aug 16, 2025
The reception staff were very polite . Breakfast food was ok. Service was a bit slow to get a table. Certain foods ran out, took time to get glasses for juice. Choice of food was good.
Su Ukukele
Su Ukukele, 1-night trip
8/10 Good
Jul 9, 2025
Quiet and good service. Friendly staff.
ROMMEL ST
ROMMEL ST, 2-night trip
8/10 Good
Jul 16, 2025
The location is good for shopping. The shuttle service to the beach is great. breakfast options are quite limited The dining, bar and reception area is too congested for such a busy hotel.
STEPHANIE
STEPHANIE, 3-night trip
8/10 Good
Jun 29, 2025
We enjoyed our stay at Bay gardens!
I really enjoyed the option to ride the shuttle to their 2 other properties on the island. I must compliment the kitchen staff for providing the most delicious breakfast options
Karla
Karla, 2-night trip
10/10 Excellent
May 23, 2025
Great location!
cheryl
cheryl, 7-night trip
10/10 Excellent
Jun 27, 2025
I liked the mix of lush tropical plants and well-kept lawns it gave the hotel a peaceful, relaxing feel, like a quiet escape into nature also everyone on staff was warm and friendly. The food was delicious, and the fresh juices and punch were especially refreshing full of natural flavor.
Joel
Joel, 3-night trip
8/10 Good
Jun 22, 2025
Love Bay Gardens group of hotels.
First stayed at the Inn 8 yrs ago and had such a great time i decided to stay at the Hotel this time.
Did not disappoint.
Breakfast buffet is always nice, tasty and full of variety .
Cant wait to visit again to see the upgrades.
Nicollette
Nicollette, 4-night trip
8/10 Good
Jul 6, 2025
The location is convenient especially if you’re not driving. It is walking distance to the Rodney Bay Plaza, that has many places to eat and a grocery store. The hotel provides a shuttle to visit the other Bay Gardens hotel locations. You can also use the amenities at the other locations.
LEANDRA
LEANDRA, 6-night trip
8/10 Good
May 27, 2025
Convenient to most of the places i wanted to go
william
william, 2-night trip
10/10 Excellent
May 14, 2025
The staff are very friendly and helpful, the location is very good for shopping and transport links
Rudolph
Rudolph, 11-night trip
2/10 Terrible
Jun 26, 2025
Proximity to the beach was good. Management is terrible
Stacey
Stacey, 7-night trip
10/10 Excellent
Jun 17, 2025
Beautiful place.... outside area could be cleat
Eion
Eion, 2-night trip
8/10 Good
May 27, 2025
Convenient to everywhere
william
william, 3-night trip
10/10 Excellent
May 2, 2025
The stay was absolutely lovely had no problems with staff or the area. Shopping and food friendly had a smooth going would highly recommend
Camille
Camille, 5-night trip
8/10 Good
Feb 21, 2025
Great location for work or vacation.
Sallyann
Sallyann, 2-night trip
6/10 Okay
Apr 9, 2025
Good location near shopping area , easy access to taxis , friendly helpful staff
Duran
Duran, 4-night trip
6/10 Okay
Jul 31, 2025
My room was not clean. I found trash in the bathroom floor and hair in the shower. The cleaning lady came into the room and used a mop that was filled of hair and smelled spoiled. I would not recommend staying at this place
Frekyla
Frekyla, 3-night trip
6/10 Okay
Mar 23, 2025
Good location , friendly staff, small room
pradeep
pradeep, 1-night trip
10/10 Excellent
May 21, 2025
The property & staff were excellent. My only dislike was the half board experience when they had a la carte for dinner. Options were very limited, the nights with the buffet option was fantastic