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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property
Hotel with indoor pool, near Iowa Events Center

Choose dates to view prices

Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Exterior
Exterior
1 bedroom, premium bedding, pillowtop beds, laptop workspace
Indoor pool
Fitness facility
Experience the vibrant city life at Holiday Inn Downtown - Mercy Area, an IHG Hotel. Enjoy a delicious meal at Genevieve Restaurant, unwind with a good book from the library or take a refreshing dip in the indoor pool.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Fitness center
  • 24-hour business center
  • Business center
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
$113 nightly
The total price is $126
Aug 31 - Sep 1
Total with taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(36 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 288 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

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  • Pool
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8.8 out of 10, Excellent, 1,004 reviews
$95 nightly
The price is $106
Sep 5 - Sep 6
Total with taxes and fees
Comfort Inn & Suites Event Center
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About the neighborhood

Map
1050 6th Ave, Des Moines, IA, 50314

What's nearby

  • Iowa Events Center - 5 min walk - 0.4 km
  • Casey's Center - 10 min walk - 0.8 km
  • Des Moines Civic Center - 16 min walk - 1.4 km
  • Drake University - 2 min drive - 2.1 km
  • Principal Park - 2 min drive - 2.1 km

Getting around

  • Des Moines International Airport (DSM) - 22 min drive
  • Free airport shuttle

Restaurants

  • ‪Northern Vessel - ‬12 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Jethro's Bbq All Stars - ‬13 min walk
  • ‪Buzzard Billy's - ‬13 min walk
  • ‪Domino's Pizza - ‬14 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

When you stay at Holiday Inn Downtown - Mercy Area by IHG, you'll be just a 5-minute drive from Casey's Center and Drake University. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Genevieve Restaurant, which serves American cuisine and is open for breakfast, lunch, and dinner. There's a free airport shuttle and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 251 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Free offsite parking nearby
    • Street parking available
DONE

Transfers

    • Free airport shuttle from 7:00 AM to 10:30 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Children's menu

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference space (8999 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Dining

Genevieve Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Cityscape Lounge - This lobby lounge specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 10.95 per person

Children & extra beds

  • Rollaway beds are available for USD 11.20 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

Does Holiday Inn Downtown - Mercy Area by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Downtown - Mercy Area by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Downtown - Mercy Area by IHG?

Yes, there's an indoor pool.

Are pets allowed at Holiday Inn Downtown - Mercy Area by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Downtown - Mercy Area by IHG?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Holiday Inn Downtown - Mercy Area by IHG?

Yes, a free airport shuttle is available from 7:00 AM to 10:30 PM at scheduled times.

What are the check-in and check-out times at Holiday Inn Downtown - Mercy Area by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Holiday Inn Downtown - Mercy Area by IHG?

No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (15-min drive) is nearby.

What is there to do at Holiday Inn Downtown - Mercy Area by IHG and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and a picnic area.

Are there restaurants at or near Holiday Inn Downtown - Mercy Area by IHG?

Yes, Genevieve Restaurant offers American cuisine.

What's the area around Holiday Inn Downtown - Mercy Area by IHG like?

Holiday Inn Downtown - Mercy Area by IHG is in Downtown Des Moines, a short 10-minute walk from Casey's Center and 4 minutes' walk from Iowa Events Center.

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Holiday Inn Downtown - Mercy Area by IHG Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Bathroom
Highways
Restaurant
Location
Air conditioning
Children

What guests liked

  • The airport shuttle service was convenient, helpful, and a great perk for guests. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Skip the breakfast Buffett not worth the extra $$ Otherwise the stay was good
Chris, 1-night trip

10/10 Exceptional

Great

Great and friendly service. Smooth check in. Shuttle was fantastic. Hotel was quiet, nice views. It does the job.
1-night trip

8/10 Very good

Never ate at the hotel.
Nevelyn, 6-night trip

10/10 Exceptional

Free parking and close to downtown core.
TYLER, 1-night trip

2/10 Poor

NEVER again!

It was extremely hot even after setting the temperature down low, dirty bathroom. However, great customer service when checking in. Great shuttle. But main thing was we couldn’t sleep because the room was so hot that we ended up checking out at midnight!!!
Krystal, 1-night trip

6/10 Good

Clean, close to down town.
Phillip, 2-night trip

6/10 Good

Tiny ants in showers, bathroom and by beds. AC not working the best. Room was very Muggy and stayed at 73 74 entire time.
Nicole, 2-night trip

4/10 Fair

For how big the hotel is, complementary breakfast should be available, especially with being Mercy labeled. However we had several issues with key cards (4) and was not impressed by any means. I could hear all of the moving traffic outside my window. The windows actually could open and being up off the 1st floor is dangerous.
2-night trip

6/10 Good

Keep driving.

The parking lot was closed, inconvenient as heck. Only a handful of handicapped spots. So, I had to walk nearly a 1/2 block. As room was next to freeway it was loud, noisy all night…semi-trucks, fire trucks, and as it’s next to a hospital…ambulances with lights and sirens. It was a convenient location for our State fair trip. But, I wouldn’t stay there again.
Russell, 1-night trip

10/10 Exceptional

Overall a great experience
Chad A., 1-night trip

8/10 Very good

Great place if you have someone staying at Mercy1 hospital!
Ryan, 1-night trip

10/10 Exceptional

It's close to downtown and the big Hospitals.
Laura, 1-night trip

10/10 Exceptional

Great location
Ryan J, 2-night trip

2/10 Poor

Things to know before you book

Parking lot was closed, would have been nice to know before we got there. The hotel was extremely hot and they keep all of the guest rooms at the same temp. I have never stayed at a hotel like that. Phone in room and external phone number did not work. Did not have any where to get a drink unless you had cash which most people don't carry any more. If they would list all of these items when booking I would have known and stayed somewhere else. I would have had better luck staying at a super 8
Jamie, 1-night trip

6/10 Good

Not good

Dirty room, rude staff, property is run down. I walked in and felt I was walking in an old casino hotel
Juliana, 1-night trip

6/10 Good

Service was good and employees were very friendly. The room was outdated but clean. The hotel parking lot is across the street. There didn’t appear to be many guests staring at the hotel. Very quiet. You get what you pay for, but it did the job.
Jillian, 2-night trip

6/10 Good

Quick stay, clean and sufficient

Quick overnight stay. Lobby and room were clean. We didn’t visit the pool as it was packed and loud with other guests. Our room was right next to the elevator so the noise in the hallway was loud at times from many sports teams staying there. Also, if you’re a light sleeper it is right on the Highway and the road noise was pretty loud on floor 3. Great view of the city. Be aware that the parking lot directly in front of the hotel is closed but the one across the street isn’t too much of a walk. They’re still using just the small toiletries so take extra if you’ll be staying longer.
Mandi, 1-night trip

6/10 Good

Parking was limited as the parking lot connected was shut down. The hotel was outdated and was okay for cleanliness. Smelled like smoke in the hallways.
Sara, 1-night trip

6/10 Good

Front desk staff was not friendly. Communication was not good. Breakfast staff was nice!
Aliciah, 1-night trip

10/10 Exceptional

Weekend getaway

Very good, front desk was very help with hotel questions and questions about the area
Jon, 1-night trip

8/10 Very good

Very outdated room.
Sharon, 1-night trip

10/10 Exceptional

Transportation was great
Brian, 2-night trip

6/10 Good

Parking lot closed and lot across the street

The air conditioner wasn’t working well so we asked for another room. It was better but not the best. Carpet needed stretched . Nice size room. Parking lot was closed. Had to walk across the lot to an additional parking lot. There was Only room enough to unload and no drive up area to unload at the door. Bar is closed on weekends and monday as well as the restaurant.
Kimberly, 3-night trip

2/10 Poor

Van from airport broke down, restaurant staff unfriendly and food greasy, parking lot demolished, bar hours inconsistent, staff listless.
Martin, 2-night trip

6/10 Good

Check-in was easy, property is definitely showing its age though. Being near the hospital some noise should obviously be expected but between that and the freeway just below there's plenty of outside noise even on the 7th floor facing east
Jason, 2-night trip