Hyatt Regency Houston West

3.5 star property
Suburban hotel in Houston with outdoor pool and restaurant

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Photo gallery for Hyatt Regency Houston West

Breakfast, lunch, brunch served; American cuisine, garden views
Exterior
Exterior
Lobby
Lobby
Located close to Memorial City Mall, Hyatt Regency Houston West offers a serene retreat with a garden and an outdoor pool. Guests can enjoy American cuisine at Cafe on the Lake or unwind in the bar while staying connected with in-room WiFi.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Pool
  • Pet friendly
  • Gym

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 12 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
$129 nightly
The total price is $151
Jul 6 - Jul 7
Total includes taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillowtop bed
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

Suite

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 738 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

8.0 out of 10
Very good
(38 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillowtop bed
  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillowtop bed
  • 558 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(52 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillowtop bed
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
13210 Katy Fwy, Houston, TX, 77079

What's nearby

  • Topgolf Houston - Katy - 3 min drive - 3.7 km
  • Bear Creek Pioneers Park - 4 min drive - 4.1 km
  • CityCentre - 4 min drive - 6.3 km
  • Memorial City Mall - 6 min drive - 8.5 km
  • Westheimer Rd - 8 min drive - 7.5 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 35 min drive
  • Houston, TX (EFD-Ellington Field) - 43 min drive
  • Houston William Hobby Airport (HOU) - 51 min drive
  • Houston Station - 20 min drive

Restaurants

  • ‪Whataburger - ‬2 min drive
  • ‪Hibachi Grill & Buffet - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive

About this property

Hyatt Regency Houston West

At Hyatt Regency Houston West, you'll be within a 10-minute drive of CityCentre and Memorial City Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe on the Lake, which serves American cuisine and is open for breakfast and lunch. Other highlights include a bar/lounge, a 24-hour fitness center, and a terrace. Fellow travelers say great things about the helpful staff and restaurant.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 400 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (1 total, up to 55 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 6:00 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • 12 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • 65-inch flat-screen TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Champagne service

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Dining

Cafe on the Lake - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Black Gold Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 100 per day

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 15 to 45 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40.00 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 10:00 PM

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Hyatt Regency Houston West offer free cancellation for a full refund?

Yes, Hyatt Regency Houston West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Regency Houston West?

Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 10:00 PM.

Are pets allowed at Hyatt Regency Houston West?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 55 lbs per pet. There's a charge of USD 40.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hyatt Regency Houston West?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Hyatt Regency Houston West?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Hyatt Regency Houston West and nearby?

Have fun with nearby activities like hiking and rock climbing, and practice your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.

Are there restaurants at or near Hyatt Regency Houston West?

Yes, Cafe on the Lake offers alfresco dining, American cuisine, and garden views.

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Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Lobby
Bed
Bar
Shower
Water
Bathroom
Restaurant
Air conditioning

What guests liked

  • Dining options were good and the on-site restaurant/bar was nice and elegant. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

It was a beautiful Hotel. Enjoyed every second of our stay.
Main lobby area
1-night trip

10/10

It's a very nice place , will come back soon.
1-night trip

8/10

Great hotel. Had very little hot water in shower but otherwise great.
1-night trip

10/10

Awesome
2-night trip

10/10

Great hotel, we really enjoyed our stay
2-night trip

6/10

Manager rude but desk agent Jared very nice & professional
2-night trip

10/10

Great
2-night trip

10/10

I love it there so quiet and very classy
1-night trip

6/10

The cooler in the room didn’t work, the hot water didn’t work the first two days, the lock on the door would allow us to get in, even after having the key cards redone 3 times, and the building leaked in different areas.
4-night trip

10/10

Love this place
1-night trip

8/10

Beautiful hotel. Ice machine was broken and fridge wasn't working right either. Otherwise it was a great place!
1-night trip

6/10

Iwas disappointed that I didn't have a refrigerator for 2 days, I asked for one and they said yes they had one never brought, i brought food expecting one, People checked in the next day and got refrigerator, and they clean the room or bring fresh towels.
2-night trip

10/10

Food was great
2-night trip

10/10

Beautiful spot.
2-night trip

10/10

Very friendly staff
1-night trip

8/10

Overall an average stay. The construction around the hotel was bothersome.
2-night trip

10/10

Clean rooms friendly staff and close to the freeway
4-night trip

10/10

Very good price and love the lobby and location
1-night trip

10/10

Beautiful hotel, great location driving distance to everything! Dinning options are endless!
2-night trip

4/10

NO HOT WATER IN SHOWER.
2-night trip

10/10

Great place to relax
1-night trip

10/10

Loved it!
2-night trip

10/10

It’s absolutely phenomenal place thank you for the great service
1-night trip

10/10

Room was excellent and clean. Huge ~75” tv with a couple of hbo movie channels. The bathroom revealed its age (I remember when it was the Omni) and an update is in order. The koi pond was really nice. The hotel common areas are really nice & modern. The cafe was spacious and nice but the buffet “ hot” foods were way under acceptable service temperatures. I did have the fresh omelette, which was excellent and hot. The buffet was expensive at $26 a pop & the coffee was weak. They should offer expresso/cappuccino in the cafe. There is a Starbucks elsewhere in the hotel.
1-night trip

6/10

For a high end hotel, it was disappointing not having a refrigerator to keep items cold.
3-night trip