6/10 Good
Feb 6, 2025
Close to the parks but not welcoming
Stayed for four nights. Our family including services dogs got there 2 hours early with little to no other patrons in the parking lot. I had called and was told there would most likely be rooms available. Gentleman in the front tried to charge us extra to check in while we had our kids restless from a 5 hour drive. I had already notified the hotel of my service dog. When reminding staff he was intrusive asking me of my reasonings. We stayed here because it was cheap. We spent more time in the parks than the hotel. Elevator has been broke over a month.We had to go up and down the stairs which was a lot on us. Parking you get charged and deposits of course. Potty area for dogs is horrible. No one up keeps. Literally a square of fake gross. I won’t be staying here ever again. Total waste of money. Only good thing is there was a dryer and washer next to our room so I could do my children’s laundry.
Verified traveler
4-night family trip
Verified Hotels.com guest review