See all properties

Kobe Bay Sheraton Hotel & Towers

4.0 star property
Kobe hotel with 4 restaurants and 3 bars/lounges

Choose dates to view prices

Photo gallery for Kobe Bay Sheraton Hotel & Towers

Deep soaking bathtub
3 bars/lounges
Deluxe Room, 1 Double Bed | View from room
4 restaurants, breakfast, lunch, dinner served; French cuisine
Lobby
In Higashinada, Kobe Bay Sheraton Hotel & Towers offers an oasis of relaxation with a sauna, onsen and spa treatments. Indulge in delicious breakfast at one of the 4 on-site restaurants or unwind in the garden. Guests can also enjoy a coffee shop/cafe, free WiFi and tennis courts.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Onsen
  • Electric vehicle charging point
  • Airport transfer
  • Bar
  • Gym
  • Pool

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Indoor pool
  • Hot springs
  • Nightclub
  • Breakfast available
  • 2 outdoor tennis courts
  • 24-hour fitness center
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Spa services

Feel at home (6)

  • Playground on site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$145 nightly
The total price is $161
Aug 21 - Aug 22

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Twin Bed, Tower

Club Suite, 1 Twin Bed, Tower | Minibar, in-room safe, desk, blackout drapes

Club Suite, 1 Twin Bed, Tower

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Hair dryer
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premier Twin Room, 1 Twin Bed, Ocean View

Premier Twin Room, 1 Twin Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Premier Twin Room, 1 Twin Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Twin Bed, Corner

Room, 1 Twin Bed, Corner | Minibar, in-room safe, desk, blackout drapes

Room, 1 Twin Bed, Corner

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Twin Bed, Mountain View

Deluxe Room, 1 Twin Bed, Mountain View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Twin Bed, Mountain View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed

Club Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Club Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 1 King Bed, Ocean View

Premier Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Ocean View

Room, 1 Double Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Room, 1 Double Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Twin Bed

Deluxe Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Twin Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Room

Minibar, in-room safe, desk, blackout drapes

Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 1 Twin Bed

View all photos for Twin Room, 1 Twin Bed

Twin Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Twin Room, 1 Twin Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Daily buffet breakfast (JPY 3800 per person)

Hotel Okura Kobe

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,002 reviews
$104 nightly
The price is $115
Sep 1 - Sep 2
Hotel Okura Kobe
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
2-13 Kouyoucho-naka, Higashinada-ku, Kobe, Hyogo-ken, 658-0032

What's nearby

  • Port of Kobe - 1 min walk - 0.0 km
  • Dekapathos - 7 min walk - 0.7 km
  • Kobe University - 7 min drive - 5.9 km
  • Kobe Animal Kingdom - 16 min drive - 14.3 km
  • Kobe Harborland - 17 min drive - 11.9 km

Getting around

  • Kobe Airport (UKB) - 29 min drive
  • Itami Airport (ITM) - 39 min drive
  • Kansai Intl. Airport (KIX) - 55 min drive
  • Kobe Hanshin Sumiyoshi Station - 5 min drive
  • Kobe Hanshin Mikage Station - 5 min drive
  • Kobe Ogi Station - 5 min drive
  • Island Kitaguchi Station - 8 min walk
  • Island Center Station - 8 min walk
  • Marine Park Station - 13 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪マクドナルド - ‬4 min walk
  • ‪ガーデンカフェ - ‬4 min walk
  • ‪アーバングルメポート - ‬7 min walk
  • ‪シェラトンクラブラウンジ - ‬2 min walk
  • ‪六甲温泉特別ラウンジ - ‬6 min walk

About this property

Kobe Bay Sheraton Hotel & Towers

Kobe Bay Sheraton Hotel & Towers features a nightclub and puts you just steps from Port of Kobe. You can indulge in Thai massages, facials, or aromatherapy, and Kobe Grill, one of 4 restaurants, serves French cuisine and is open for lunch and dinner. Other highlights include 3 bars/lounges, an indoor pool, and a 24-hour fitness center. The property is just a short walk to public transportation: Island Kitaguchi Station is 8 minutes and Island Center Station is 8 minutes.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 270 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Playground

What to do

  • Tennis lessons
  • Hot springs

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Spa services
  • Nightclub
  • 2 outdoor tennis courts
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • Television
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 6:00 AM to midnight. There are hot springs on site.

Dining

Kobe Grill - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Teppanyaki Kobe Grill - This steakhouse specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Suikyoen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Matsukaze - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Garden Cafe (Buffet) - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3630 for adults and JPY 2178 for children
  • Airport shuttle service is offered for an extra charge of JPY 1800 per person (one way)

Children & extra beds

  • Airport shuttle service for children costs JPY 900

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services, spa treatments, and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Kobe Bay Sheraton Hotel & Towers
Kobe Bay Sheraton Towers
Kobe Bay Sheraton Hotel
Kobe Sheraton
Sheraton Kobe
Kobe Bay Sheraton Hotel Towers
Kobe Sheraton & Towers Kobe
Kobe Bay Sheraton Hotel & Towers Kobe
Kobe Bay Sheraton Hotel & Towers Hotel
Kobe Bay Sheraton Hotel & Towers Hotel Kobe

Frequently asked questions

Does Kobe Bay Sheraton Hotel & Towers offer free cancellation for a full refund?

Yes, Kobe Bay Sheraton Hotel & Towers does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kobe Bay Sheraton Hotel & Towers?

Yes, there's an indoor pool.

Are pets allowed at Kobe Bay Sheraton Hotel & Towers?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Kobe Bay Sheraton Hotel & Towers?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Kobe Bay Sheraton Hotel & Towers?

Yes, an airport shuttle is available. The charge is JPY 1800 per person one way.

What are the check-in and check-out times at Kobe Bay Sheraton Hotel & Towers?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Kobe Bay Sheraton Hotel & Towers and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes hot springs. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 3 bars and a nightclub. Kobe Bay Sheraton Hotel & Towers also has a 24-hour fitness center and a sauna, as well as a garden.

Are there restaurants at or near Kobe Bay Sheraton Hotel & Towers?

Yes, there are 4 onsite restaurants, featuring French cuisine.

What's the area around Kobe Bay Sheraton Hotel & Towers like?

Kobe Bay Sheraton Hotel & Towers is a short 8-minute walk from Island Kitaguchi Station and 10 minutes' walk from Dekapathos.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Kobe Bay Sheraton Hotel & Towers Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nice hot spring bath
Takahiro, 1-night trip

10/10 Excellent

Clean rooms, friendly and English speaking staff. Breakfast buffet included and has a large section of eastern and western food. Sometimes the buffet is crowded. It was really convenient that the airport bus stopped here and the train station is here as well.
Eugene, 6-night trip

10/10 Excellent

The overall Sheraton experience was great. The staff offers great service and the establishment, albeit a little outdated, has everything a high-end hotel needs to have. The perks such as the breakfast and the afternoon lounge coupons were enormously helpful and are the primary reasons I would reconsider going back to Kobe Bay Sheraton in the future.
Schoni, 1-night trip

6/10 Okay

m.. m vxvfhjfjfhhxjxjdjfj
alberto, 2-night trip

4/10 Poor

No taxis in that area. Breakfast absurdly overpriced. Public bus to Sannomiya, though, fine and stops at hotel.
Steven, 1-night trip

6/10 Okay

15:00チェックインのオペレーションが悪すぎる。
Akira, 1-night trip

8/10 Good

minoru, 1-night trip

8/10 Good

Hiroko, 1-night trip

4/10 Poor

2025/5/18泊19日チェックアウト ①アメニティは充実していたが、湯沸かしポットが無かったのは残念でした。付随するティバッグも、 ② 18時前にチェックインのみし、フロントの前クローク横でキャリバッグから近隣に住む者に渡す荷物だけ出し外出、21時前にホテルに戻ると預けておいたキャリーバッグがポツンと一つだけ置いてありタグも何もついていなかった、私もフロントには声もかけず自分のものだったのでそのまま920号室へ。しかし他人様が故意に持ち去ることもできることに気が付いた。。 そしてもう一つバッグの外ポケットに折り畳み傘を入れていたが折り畳んでも外に飛び出した状態だった為にそのままバッグに納め、着替え程度の物だけだったので鍵もかけず外出しました。部屋に入りバッグを開けると何故か日傘の柄が折れて外れた状態で入っていた。 鍵をかけなかった私にも落ち度もあり、貴ホテルにチェックインする前にホテル・オークラのシャトルバス利用の際のバスのトランクに入れてもらう際か出してもらう際に折れたのか、、、？しかし、貴ホテルでバッグの外ポケットから中にしまう時には折れていなかった。当日なり翌日にでも言うべでしたし、今更申し上げても仕方ないことですがホテル側？、貴ホテルフロントは宿泊客じゃなくても出入りは自由なため誰かが？と言うこともありますが人様を疑うことにも抵抗がありそのままにしていたが、一つの事例として口コミさせていただきます
YOSHIKO, 1-night trip

10/10 Excellent

ＧＷ後、温泉に惹かれ久々に宿泊しました。クラブフロアの2人部屋はじゅうぶん広く、清潔、リニューアル直後のようにピカピカ、綺麗でした。ラウンジで無料の飲み物をいただきながら六甲の景色を見て一息。到着からリラックスできました。 温泉は、露天風呂、打たせ湯他いくつかの風呂があり、旅館や健康ランドよりリラックスできるくらい良かったです。2014年からニュー淡路が経営しているとのことで納得でした。温泉フロアにもラウンジがあり、無料、有料の飲み物がありました。 クラブラウンジでは、夕方からトワイライトタイムでオードブルとスナック、スパークリングワインでまたまたのんびりしました。 アルコールメニューも多くついつい飲み過ぎには注意かも。 暗くなってからの神戸夜景はまことにきれいでした。 翌日は１階で朝食ビュッフェをいただき、オムレツ、フレンチトーストなど食べきれないほどのたくさん種類がありかつ美味でした。その後、フィットネスフロアのジャグジーでさらにのんびり、すべてのスタッフが優しくて満点のホテルでした。
TAKAHIRO, 1-night trip

6/10 Okay

レストランで店員に当たり散らしている方が目に入ったのは残念でしたが、それ以外は大浴場もあるマリオット系ということで満足できました。大浴場のシャンプーやコンディショナーも室内にあるものと同じブランドものに揃えていただけると、さらに良いかもしれません。
Shinsuke, 1-night trip

10/10 Excellent

Takaya, 1-night trip

10/10 Excellent

みなさんとても笑顔が素敵

4度目の利用ですが朝食レストランのマネージャーの方及び働いてるみなさん いつもご親切です。 食事も美味しいし温泉は最高でした。 又行きなくなるホテルです。
Misook, 1-night trip

10/10 Excellent

YUKI, 1-night trip

10/10 Excellent

Hayato, 1-night trip

8/10 Good

Hiroko, 1-night trip

10/10 Excellent

Takaya, 1-night trip

2/10 Terrible

Toru, 1-night trip

10/10 Excellent

Pedro, 2-night trip

10/10 Excellent

1-night trip

10/10 Excellent

朝食ビュッフェがヤバい。世界一かも
Kunihiko, 1-night trip

10/10 Excellent

Sena, 1-night trip

10/10 Excellent

naomitsu, 3-night trip

10/10 Excellent

Min Gu, 4-night trip

10/10 Excellent

チェックイン、チェックアウトがもう少しスムーズになりませんかね？！
Takada, 2-night trip