See all properties

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

4.0 star property
All-inclusive beachfront property with free water park, near La Isla Shopping Mall

Choose dates to view prices

Photo gallery for Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

View from room
Property video
Outdoor wedding area
Lobby
Premium Room, 2 Double Beds, Ocean View | View from room
At Wyndham Alltra Cancun, unwind on the pristine white sand beach or enjoy a refreshing cocktail at the beach bar. With multiple dining options and ocean views, this all-inclusive resort offers something for everyone. Enjoy water park access, a spa with deep-tissue massages and body wraps, or get active with beach volleyball. Plus guests love the helpful staff who make family-friendly memories possible.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Spa
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 10 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free water park
  • Nightclub
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Beach cabanas

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Cable/satellite TV service
$210 nightly
The total price is $210
Sep 3 - Sep 4
Total with taxes and fees

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Junior Suite Ocean View King

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Ocean View King

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 388 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Bed

1 bedroom, premium bedding, free minibar, in-room safe

Standard Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 388 sq ft
  • Golf view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite King

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 388 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite Ocean View King

1 bedroom, premium bedding, free minibar, in-room safe

Master Suite Ocean View King

Highlights

Balcony
Air conditioning
Club Lounge
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 641 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Sun Club Master Suite Ocean Front King

1 bedroom, premium bedding, free minibar, in-room safe

Sun Club Master Suite Ocean Front King

Highlights

Balcony
Private indoor hot tub
Air conditioning
Club Lounge
Refrigerator
Free minibar items
Plasma TV
Pillow menu
  • 641 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Double

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Double

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 388 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Ocean View Double

Highlights

Balcony
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 388 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean Front King

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Ocean Front King

Highlights

Balcony
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 391 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Ocean Front Double

Highlights

Balcony
Air conditioning
Club Lounge
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 391 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite Ocean View Double

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Junior Suite Ocean View Double

Highlights

Balcony
Air conditioning
Club Lounge
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 388 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite King Lagoonview

View from room

Deluxe Junior Suite King Lagoonview

Highlights

Balcony
Air conditioning
Club Lounge
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 388 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

View from room

King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Junior Suite Double Lagoonview

View from room

Deluxe Junior Suite Double Lagoonview

Highlights

Balcony
Air conditioning
Club Lounge
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 388 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Junior Suite, King Bunk and Trundle Bed

1 bedroom, premium bedding, free minibar, in-room safe

Family Junior Suite, King Bunk and Trundle Bed

Highlights

Balcony
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 388 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 5
  • 1 King Bed, 1 Large Twin Trundle Bed and 1 Large Twin Bunk Bed

View all photos for Deluxe Junior Suite Ocean View King

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Junior Suite Ocean View King

Highlights

Balcony
Air conditioning
Club Lounge
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 388 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite King Beachfront

Highlights

Balcony
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 427 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Double Beachfront

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Double Beachfront

Highlights

Balcony
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 427 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite King Accessible

Highlights

Balcony
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 388 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Junior Suite Double Accessible

Highlights

Balcony
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 388 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King Beachfront Swim up

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite King Beachfront Swim up

Highlights

Balcony
Air conditioning
Club Lounge
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 388 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Presidential Suite 1 King Bed

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Club Lounge
Refrigerator
Free minibar items
Plasma TV
Pillow menu
  • 1352 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Master Suite King

1 bedroom, premium bedding, free minibar, in-room safe

Master Suite King

Highlights

Balcony
Air conditioning
Club Lounge
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 641 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

4 outdoor pools, pool umbrellas, sun loungers

Dreams Sands Cancun Resort & Spa - All Inclusive

  • Pool
  • Spa
  • Pet friendly
  • Free parking
8.2 out of 10, Very Good, 1,309 reviews
$261 nightly
The price is $261
Sep 1 - Sep 2
Total with taxes and fees
Dreams Sands Cancun Resort & Spa - All Inclusive
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 16 min walk - 1.4 km
  • Chac Mool Beach - 18 min walk - 1.5 km
  • Forum Beach - 3 min drive - 1.8 km
  • Cancun Convention Center - 5 min drive - 2.2 km
  • Gaviota Azul Beach - 5 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive
  • Tulum Intl. Airport (TQO) - 154 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Snack Grand Park - ‬7 min walk
  • Lobby Bar
  • ‪El Mirador - ‬8 min walk
  • ‪Flor De Sal - ‬7 min walk
  • ‪El Oriental - ‬7 min walk

About this property

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

At Sunscape Cancun All-Inclusive Resort & Spa by Hyatt, you can spend time at the beach enjoying cabanas, volleyball, and beachside drinks, plus you'll be just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. There's plenty of fun with the 2 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, hydrotherapy, and reflexology. Serving Mexican cuisine, Casa de Rosa is one of 10 restaurants and 3 bars/lounges. Other highlights at this all-inclusive property include a nightclub, a free kid's club, and a poolside bar. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (all beverages included)

Land activities

Fitness facilities
Soccer

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 458 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 10 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Baby bath

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Personal watercraft (motorized)
  • Evening entertainment
  • Shopping
  • Cooking classes
  • Ecotours nearby
  • Golfing nearby
  • Sailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 5 meeting rooms
  • Computer station
  • Conference space (5726 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Free water park
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Sauna
  • Steam room
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • DVD player
  • 55-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Aura Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Dining

Casa de Rosa - This restaurant specializes in Mexican cuisine.
Viaggio - This restaurant specializes in Italian cuisine. Open daily.
Ventanas - This buffet restaurant overlooks the ocean. Open daily.
Azul - This restaurant overlooks the ocean and specializes in Asian cuisine. Open daily.
At Sunset - Onsite restaurant. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt offer free cancellation for a full refund?

Yes, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Sorry, pets aren't allowed.

Is parking offered on site at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (17-min drive) and Dubai Palace Casino (18-min drive) are both nearby.

What is there to do at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Sunscape Cancun All-Inclusive Resort & Spa by Hyatt also has 3 bars, a nightclub, and a waterslide, as well as a sauna, a steam room, and beach cabanas.

Are there restaurants at or near Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, there are 10 onsite restaurants, featuring Mexican cuisine and ocean views.

What's the area around Sunscape Cancun All-Inclusive Resort & Spa by Hyatt like?

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is a short 18-minute walk from La Isla Shopping Mall and 17 minutes' walk from Chac Mool Beach. Travelers give top marks for the property's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Family friendly
Children
Drinks
Recreation
Entertainment

What guests liked

  • The beach at this property is beautiful, clean, and well-maintained with clear waters and white sand. (384 reviews)
  • Breakfast options were excellent with great variety and attentive service. (30 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Wonderful & Relaxing Stay
Bhaskar shriram, 5-night trip

10/10 Excellent

Great stay with a family. The food was excellent
Charleen, 5-night trip

10/10 Excellent

Great food options, quick access to the beach
OSCAR, 3-night trip

10/10 Excellent

We had great service and a great vaca!
Tommi, 6-night trip

10/10 Excellent

Great hotel to stay!
Joanna, 4-night trip

10/10 Excellent

The food options are really great
ARACELI SALDAÑA, 7-night trip

10/10 Excellent

Great for families
Armen, 9-night trip

10/10 Excellent

Great for family vacation
Normary, 4-night trip

10/10 Excellent

Staff was extremely friendly! Great hotel!
Kristopher, 6-night trip

10/10 Excellent

Very clean property with lots of restaurant options
Tracy, 6-night trip

10/10 Excellent

Nice place
Wei, 3-night trip

8/10 Good

Everything was good, the service was excellent, the food was good as well
Enoc, 5-night trip

10/10 Excellent

We really enjoyed our stay! The place was very family friendly with a variety of options when it came to finding something to eat! We will def stay again!
Cynthia Arabel, 3-night trip

10/10 Excellent

Love all the employees everyone was so nice, also love how good the wifi was too we did not struggle with any signal
Brenda, 4-night trip

10/10 Excellent

Really enjoyed my stay at this resort. My family enjoyed the amenities. Staff were friendly and respectful. Will be recommending to family and friends.
Herbert, 3-night trip

10/10 Excellent

Great place to stay. Family friendly and different options for food each day. Beach property also!
Crystal, 7-night trip

10/10 Excellent

Great variety of food options. Beds are very comfortable and ac works great!
Milena, 7-night trip

10/10 Excellent

Very nice place
Dr michael, 4-night trip

10/10 Excellent

Good buffet Tried all the restaurants but the best was the buffet The pools are good Pools are not marked in height but they are around 4 ft high
Akemi, 4-night trip

10/10 Excellent

My family and I had an amazing time! We have zero complaints and highly recommend!
Priscilla, 7-night trip

10/10 Excellent

Clean and very nice service .
ABRIGO DELGADO RAMOS, 4-night trip

10/10 Excellent

Best hotel we have been to in 20!years. Definitely going back!
Daniel, 5-night trip

10/10 Excellent

very nice resort! the entertainment was top tier, overall we would recommend this resort
Jerrymias, 3-night trip

10/10 Excellent

Relaxing
Viveane Loren, 3-night trip

8/10 Good

Very family friendly, never boring moment, great service all around
Sateya Y, 3-night trip