In the city center, Quality Inn & Suites offers a warm welcome with a breakfast buffet and laundry facilities. Connect to WiFi, get moving at the gym or unwind with free newspapers while appreciating the helpful staff.
Reviews
7.47.4 out of 10
Good
Popular amenities
Non-smoking
Gym
Free breakfast
Laundry facilities
24/7 front desk
Free parking
Main amenities (11)
Daily housekeeping
Fitness center
Business center
24-hour front desk
Computer station
Front-desk safe
Vending machine
Self-serve laundry
Multilingual staff
Free newspapers in the lobby
TV in a common area
Feel at home (6)
Children stay free
Microwave
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
$81 nightly
The total price is $91
$91 total
Sep 3 - Sep 4
Total includes taxes and fees
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking
1 King Bed, Accessible Roll In Shower, Non Smoking
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Hair dryer
280 sq ft
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Accessible, Non Smoking
Room, 1 King Bed, Accessible, Non Smoking
7.07.0 out of 10
Good
4 reviews
(4 reviews)
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Hair dryer
280 sq ft
Sleeps 2
1 King Bed
View all photos for Room, Multiple Beds, Accessible, Non Smoking
Room, Multiple Beds, Accessible, Non Smoking
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Hair dryer
350 sq ft
Sleeps 4
1 Queen Bed and 1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Hair dryer
335 sq ft
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Sofa bed - double
Premium bedding
Shower/tub combination
350 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
7.07.0 out of 10
Good
12 reviews
(12 reviews)
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Hair dryer
280 sq ft
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Washington County Museum of Fine Arts - 5 min drive - 3.6 km
Hagerstown Premium Outlets - 5 min drive - 4.9 km
Pennsylvania Dutch Market - 6 min drive - 5.2 km
Getting around
Hagerstown, MD (HGR-Hagerstown Regional) - 13 min drive
Martinsburg, WV (MRB-Eastern West Virginia Regional) - 32 min drive
Washington Dulles Intl. Airport (IAD) - 77 min drive
Martinsburg Station - 33 min drive
Restaurants
Sheetz - 13 min walk
McDonald's - 2 min drive
Taco Bell - 17 min walk
Wendy's - 5 min walk
Popeyes Louisiana Kitchen - 2 min drive
About this property
Quality Inn & Suites
When visiting Hagerstown, Quality Inn & Suites is a great choice to consider. Guests can enjoy the fitness center or take advantage of nearby downhill skiing. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
73 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Onsite RV/bus/truck parking (fees apply)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Downhill skiing nearby
Working away
Business center
Computer station
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Multilingual staff
Facilities
1 building/tower
Built in 1968
Safe-deposit box at front desk
Television in common areas
Fitness center
Art Deco architecture
Accessibility
Braille/raised signage
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Closed captioned TV
Doorbell and phone notification
Phone accessibility kit
Upper floors accessible by stairs only
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown
Frequently asked questions
Does Quality Inn & Suites offer free cancellation for a full refund?
Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn & Suites?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Quality Inn & Suites and nearby?
Have fun with nearby winter activities like downhill skiing, and in warmer months enjoy a round of golf at the nearby golf course. Quality Inn & Suites also has a fitness center.
What's the area around Quality Inn & Suites like?
Quality Inn & Suites puts you in the heart of Hagerstown. Popular attractions include Maryland Theater, which is 2 minutes away by car.
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Quality Inn & Suites Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
6.0/10
Amenities
7.2/10
Property conditions & facilities
6.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Bathroom
Shower
Desk
Smoking
Lobby
Elevator
Reviews
8/10 Good
Jul 17, 2025
Our stay was ok nothing to write home about
Melvin
Melvin, 1-night trip
8/10 Good
Jun 26, 2025
Room was quiet, renovated, clean and easily accessible from the highway. Check-in was fast and there was plenty of parking.
Kristopher
Kristopher, 1-night trip
6/10 Okay
Jul 23, 2025
The staff was great. The sheets were dirty and the tub had rust stains.
Pascale
Pascale, 1-night trip
4/10 Poor
Aug 15, 2025
Room smells like people smoked in the room
michael
michael, 1-night trip
2/10 Terrible
Aug 18, 2025
The property was one of the dirtiest I have ever been to. The bed and floor were covered in hair and other things such as dirt. I left 45 minutes after checking in due to the conditions. Would never recommend to anyone.
Matthew
Matthew, 1-night trip
6/10 Okay
Jun 23, 2025
Breakfast was awful. Rooms were clean.
Pat
Pat, 1-night trip
10/10 Excellent
Apr 3, 2025
Front desk was amazing
Monica
Monica, 1-night trip
8/10 Good
Jun 28, 2025
Good for the price. Terrible water pressure in shower. Needs hand held shower wand
Tracy
Tracy, 1-night trip
4/10 Poor
Jun 27, 2025
The hotel was much further off the highway than expected and was a little sketchy. Very Loud bar across the street - the Havana? No elevator and the room smelled funny. Bed was comfortable and we slept well.
Danielle
Danielle, 1-night trip
8/10 Good
Mar 19, 2025
The staff is friendly
Bernard
Bernard, 1-night trip
8/10 Good
Jul 16, 2025
Broken toilet seat.
David
David, 1-night trip
2/10 Terrible
Jun 28, 2025
We had to leave in the middle of the night the cigarette smoke was too much for my allergies, was filthy too .
Jennifer
Jennifer, 1-night trip
10/10 Excellent
May 25, 2025
This hotel is struggling lake all older hotels off the main interstate.
But they are trying.
Check-in was quick and efficient.
Lobby, bathroom, and bedroom clean.
Bed was amazing. Sheets were soft, high quality.
We slept well.
We left early so can't comment on breakfast.
Patti
Patti, 1-night trip
6/10 Okay
May 27, 2025
Hotel is average - okay for one night to stay. Had to call on a phone in the lobby to have someone come to the front to check people in - there were about 4 of us waiting. Room was nice and clean and bed was comfortable. Check out isn't until 11am but we had housekeeping knocking on our door beginning at 9am to see if we were there.
Joan
Joan, 1-night trip
4/10 Poor
Jun 29, 2025
Cigarette burns on bathroom door- supposed to be non smoking room
No amenities in bathroom
Floors diety
Deirdre
Deirdre, 1-night trip
2/10 Terrible
May 24, 2025
Smell of weed. Property extremely dirty. Not a safe area of town.
Andrew
Andrew, 1-night trip
8/10 Good
Mar 6, 2025
Very good
Very good, clean and comfortable
Sylvie
Sylvie, 1-night trip
10/10 Excellent
Nov 22, 2024
Nice room
Check in lady was pleasant and room was great
Norma
Norma, 1-night trip
10/10 Excellent
Jul 20, 2024
Beds were very comfortable!!!
Marcia
Marcia, 1-night trip
4/10 Poor
Jun 4, 2025
It was not a safe environment. Homeless and drug addicts all outside and inside hotel!! One of the homeless said to another homeless person, “look at those 2 motorcycles, we should come back and steal them later!” There were hairs in our tub and broken lampshade. it appears to me that this hotel is being used for homeless and girl’s with their tricks!! Did not feel safe here at all!! Only needed to stay here long enough to sleep due to splitting up a 12 hour drive home!! Will never stay here again!!
NATALIE
NATALIE, 1-night trip
6/10 Okay
Apr 2, 2025
The hotel is going thru renovations so it was in disarray and I’m surprised it’s open. Lots of things were visually unsettling and wouldn’t have stayed here if I had known. Wish them luck and speed.
Tammy
Tammy, 1-night trip
8/10 Good
Apr 29, 2024
This property had very helpful staff.
Laura
Laura, 1-night trip
10/10 Excellent
Jun 4, 2025
Toilet seat was loose. Not to worry I tightened it. Funny cuz it seems to be a thing in all most every hotel I go to stay at. I started carrying screw drivers. Property seems to be in the not so greatest of locations, with a lot of different types of people running around after dark. Out side around the adjacent property.But I did feel secure in the hotel.
they have many cameras. I was a little concerned about our motorcycles but everything was well. Absolutely a great staff. Helpful and pleasant.
David P
David P, 1-night trip
8/10 Good
Feb 9, 2025
Our stay
Room was really clean. Bed was comfortable. Friendly front desk clerk.
The smell of the hallways was undesirable. Room smell was okay. Back side entrance could be a little cleaner.
Janice
Janice, 2-night trip
10/10 Excellent
Mar 27, 2024
Very friendly staff! Beds and pillows were super comfy. Check in and out was very quick!