After driving over 9 hours, we get there at 3:00 pm and the room wasn't ready, it wasn't ready for another hour or so!
The AC had a funny smell, the phone didn't work, the Internet didn't work, the TV didn't work, the microwave would shut off after 5 seconds.
The coffee ran out in the cafeteria and on lobby, no one around, two women who clearly worked there sitting on the couch in the lobby said they couldn't get coffee, it was nightmare!
One good thing, they allowed us to have a late check out! Needed more time can't function without caffeine! Lol