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Urban Anaga Hotel

4.0 star property
Central Santa Cruz de Tenerife hotel with restaurant, connected to a shopping center

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Photo gallery for Urban Anaga Hotel

Rooftop terrace
Rooftop terrace
Rooftop terrace
Reception
Deluxe Double Room | Down comforters, memory foam beds, minibar, in-room safe
Perched above the bustling city, Urban Anaga Hotel offers a tranquil oasis with a rooftop terrace and Japanese cuisine at KIKI. Enjoy in-room WiFi, unwind at the gym or bar, and take advantage of luggage storage.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Laundry facilities
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$83 nightly
The total price is $89
May 18 - May 19
Total includes taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Down comforters, memory foam beds, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Day bed
Down duvet
Memory foam bed
Blackout drapes/curtains
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room | Down comforters, memory foam beds, minibar, in-room safe

Executive Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Day bed
Down duvet
Memory foam bed
Blackout drapes/curtains
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Down comforters, memory foam beds, minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Day bed
Down duvet
Memory foam bed
Blackout drapes/curtains
  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

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About the neighborhood

Map
Calle Imeldo Seris 19, Esquina Cruz Verde, Santa Cruz de Tenerife, SANTA CRUZ DE TENERIFE, 38003

What's nearby

  • Plaza de Espana - 3 min walk - 0.3 km
  • Garcia Sanabria Park - 10 min walk - 0.9 km
  • Rambla de Santa Cruz - 14 min walk - 1.2 km
  • Tenerife Auditorium - 16 min walk - 1.3 km
  • Centro Comercial Meridiano - 18 min walk - 1.5 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 28 min drive
  • Tenerife South Airport (TFS) - 50 min drive

Restaurants

  • ‪100 Montaditos - ‬4 min walk
  • ‪Palmelita - ‬2 min walk
  • ‪Compostelana Plaza de España - ‬3 min walk
  • ‪Churrería la Tradicional - ‬3 min walk
  • ‪Rincon del pan - ‬3 min walk

About this property

Urban Anaga Hotel

Take in the views from the rooftop terrace when you stay at Urban Anaga Hotel. Guests can visit the fitness center for a workout or grab a bite to eat at KIKI, which serves Japanese cuisine and is open for lunch and dinner. Other highlights include a bar/lounge, a snack bar/deli, and a terrace.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive an access code
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 656 ft (EUR 12 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Memory foam mattress
  • Day bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

KIKI - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Vermutería OPERA - This cocktail bar serves breakfast only. Open daily.
Terraza URBAN 180 - Onsite gastropub. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 11 for adults and EUR 11 for children

Parking

  • Parking is available nearby and costs EUR 12 per day (656 ft away)

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Urban Anaga Hotel Hotel
Urban Anaga Hotel Santa Cruz de Tenerife
Urban Anaga Hotel Hotel Santa Cruz de Tenerife

Frequently asked questions

Are pets allowed at Urban Anaga Hotel?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Urban Anaga Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Urban Anaga Hotel and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Urban Anaga Hotel?

Yes, KIKI offers Japanese cuisine.

What's the area around Urban Anaga Hotel like?

Urban Anaga Hotel is in the heart of Santa Cruz de Tenerife, a short 3-minute walk from Plaza de Espana and 8 minutes' walk from Tenerife Space of the Arts.

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Urban Anaga Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Breakfast
Value

Reviews

10/10 Exceptional

Nice hotel!
Veronica, 1-night trip

10/10 Exceptional

Great central location. Friendly staff. Good facility.
Hasan, 3-night trip

10/10 Exceptional

Nice location close to the tram. Can easily walk to the waterfront and bus station etc in a few minutes. Convenient to old town, plaza de Espana and food and shopping.
Jaycoda Sandor, 4-night trip

10/10 Exceptional

Lovely hotel.

City centre and close to many cafes, restaurants and plazas. Easy check-in, exceptionally helpful staff. Room was huge and well furnished. I was here on business for 2 nights and would recommend.
Roger, 2-night trip

10/10 Exceptional

Great location, nice smily staff, spaceous rooms. Great value for the money
Marek, 7-night trip

8/10 Very good

For the price, to be booked in a room that they openly admit will be very noisy from the roof top bar at night and the gym during the day, the place is not great!
Linda, 4-night trip

6/10 Good

The rooms are pleasant but not really as in the pictures. The rear rooms are devoid of light and subject to the noise from surrounding apartments. The much publicised roof bar is not really part of the hotel, not always open and so not as available to guests to spend time in as the advert might suggest.
3-night trip

10/10 Exceptional

Great location. Good value for your money
Hendrika, 2-night trip

2/10 Poor

Location was the ONLY good thing about this hotel!

Zero sleep thanks to Hotels.com intentionally misleading listing for this property. Be under NO illusion, this is a party hotel, with rowdy guests, a nightclub ON THE ROOF until 4AM, a shared lift with the nightclub, no restriction from guests and non guests roaming the hotels corridors, falling out of the lift drunk or vomiting outside your room. Since our complaint, hotels.com have not reviewed their listing of this property, they don’t give a toss about their guests. We will be cancelling all our upcoming both personal and corporate booking with this company based on their inability to take action on this and not take our situation seriously. Awful stay, unbelievable response from hotels.com. For the property: Don’t attempt to run a nightclub and a hotel in the same venue. The two are not conducive to a good experience for either party. 4 Star, this isn’t. No real welcome from reception, to the hotel, the city or area. No invitation to book breakfast, no local recommendation for ANYTHING. No offer to use the gym, nor their nightclub, adjoining restaurant or bar. Got told the wrong floor for our room. Air conditioning was off and room sweaty and stinking of strong cleaning product on arrival. The fact that the hotel markets themselves as luxury is farsical. Dusty, covered in cigarette burns, tired and run down. This place and its furnishings has taken a hammering due to its clientele and partying ways.
Emma, 1-night trip

10/10 Exceptional

The place is centrally located and modern. The room is comfortable and they have a terrace for drinks, tapas and music. Will return if back to Santa Cruz de Tenerife.
Rafael, 4-night trip

4/10 Fair

Very noisy all night from bar on rooftop, We were o 5th floor. Made no difference. Can not recommend.
Cary, 2-night trip

8/10 Very good

One night stay

Stayed only for one night on a Monday. We had a room on the inside of the building, it was very quiet and we had a good sleep. Breakfast is nothing special but all and all just fine! Location is great within close range to the bus terminal and the city centre, just how we liked it.
Atte, 1-night trip

8/10 Very good

City break.

Typical city hotel. Clean enough, everything you need for a couple of nights. Breakfast not so good. Hot food not very warm, coffee in machine was fine. Bar prices over the top. Very central for the old town tram right outside the hotel.
Mary, 2-night trip

8/10 Very good

Nice room and clean, rooftop not from hotel

Location is excellent in the city center of Santa cruz. However, as many pointed out before, there is a night club at the top of the hotel, which luckily I was out of season hence it was only on saturday but then you need proper ear plugs to not have it affect your sleep. Second point is, they advertise the hotel with a very nice rooftop, however the people working there were not friendly and it is completely seperate from the hotel, meaning you need to consume there (4 EUR small beer, which is very pricy for Spain) and cannot just relax or work a bit up there. Which is fine, but then it should not be included as part of the hotel in the advertisements when you make a booking. The room itself was super large and clean which was excellent, also a very nice balcony, but no chair or something to sit on it and relax, which was a bit of a shame. Overall I think it is a decent hotel but few points pointed out because in the end it is 4 stars and quiet expensive, so these are important to highlight.
6-night trip

2/10 Poor

Cockroaches in the hotel.

Everything was okay first two night till I am meeting cockroaches in the roof top area and my room. Interesting think is they accepted my complain about cockroaches but didn't return my next two night which is I left the hotel for the disgusting view. I told them charged two night which is I stayed and return my next two one. But still I didn't get anything and they don't want to return.
4-night trip

10/10 Exceptional

Maravilloso!

Nuestra habitación tuvo la mejor ducha del mundo; podríá haber pasado toda la estancia en ella!
Cheryl, 4-night trip

4/10 Fair

Scandaleux !

À fuir si vous espérez dormir. Je ne laisse jamais d’avis, mais cette expérience mérite vraiment un avertissement public. Nous étions venus passer quelques jours à Tenerife pour nous reposer. Quelle erreur d’avoir réservé cet hôtel sans lire les avis ! À notre arrivée, nous découvrons que notre chambre, au 6e étage, est située juste en dessous… d’une discothèque sur le rooftop. Oui, une discothèque au-dessus des chambres, dans un établissement censé être un 4 étoiles. Résultat : vibrations toute la nuit, musique à fond jusqu’à 4h du matin, cris dans les couloirs, clients ivres qui déambulent dans l’hôtel. Impossible de fermer l’œil, même avec des boules Quies (qu’on remercie tout de même au passage d’avoir limité les dégâts). Le plus fou ? Ce problème est signalé dans les avis depuis 2022. Et rien ne change. Comment cet hôtel peut-il encore prétendre au 4 étoiles ? C’est dommage, car les chambres sont spacieuses et plutôt bien équipées. Mais cela ne compense en rien le fait que dormir y est mission impossible. Si vous venez faire la fête toute la nuit, c’est peut-être l’endroit qu’il vous faut. Si vous espérez dormir… FUYEZ
1-night trip

10/10 Exceptional

Aldo, 1-night trip

8/10 Very good

christelle, 3-night trip

10/10 Exceptional

Aldo, 2-night trip

8/10 Very good

Sofie Nielsen, 1-night trip

10/10 Exceptional

Veldig stort rom, bad og seng. Vindu på badet så høyt oppe at det ikke kunne åpnes, ergo lufting ut i soverommet. Utsikt rett ut i en bakgård. Hyggelig betjening. Lite sol på takterrassen, som ikke åpna før nesten solnedgang. God, men dyr japansk restaurant.
2-night trip

10/10 Exceptional

antonio, 3-night trip

8/10 Very good

Posizione perfetta

La stanza molto spaziosa e con finestre grandi, tanta luce naturale. Il materasso non era dei migliori, dovrebbero cambiarlo. Bagno spazioso ma pochi posti dove mettere le cose, senza una finestra e col ventilatore non funzionante. La doccia enorme. La posizione perfetta del hotel è perfetta.
Davorka, 4-night trip

10/10 Exceptional

María Sofía, 2-night trip