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The Maids Head Hotel

4.0 star property
Historic hotel with restaurant, near Elm Hill

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Photo gallery for The Maids Head Hotel

Courtyard
Exterior
Junior Suite | Premium bedding, individually decorated, individually furnished, desk
Exterior
Dining
In the heart of Norwich, The Maids Head Hotel offers a warm welcome with its on-site restaurant, WinePress at Wensum. Enjoy kids' meals and in-room WiFi while you relax in this upscale hotel near Norwich Cathedral. Bike rentals are also available to help you explore Elm Hill and Tombland.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Electric vehicle charging point
  • 24/7 front desk
  • Parking available
  • Bar
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free use of bicycles
  • Self parking
  • 24-hour room service
  • 6 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Concierge services

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
$141 nightly
The total price is $170
Sep 22 - Sep 23
Total with taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Single Room

Single Room | Premium bedding, individually decorated, individually furnished, desk

Single Room

8.4 out of 10
Very good
(15 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 1
  • 1 Twin Bed

View all photos for Dog Friendly Executive Double

Dog Friendly Executive Double | Premium bedding, individually decorated, individually furnished, desk

Dog Friendly Executive Double

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually decorated, individually furnished, desk

Standard Double Room

8.6 out of 10
Excellent
(38 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, individually decorated, individually furnished, desk

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, individually decorated, individually furnished, desk

Executive Double or Twin Room

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Executive Dog Room

  • Sleeps 2

Classic Double Room

  • Sleeps 2

View all photos for Executive King Or Twin Room

Premium bedding, individually decorated, individually furnished, desk

Executive King Or Twin Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Single Room

  • Sleeps 1

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Interior

St Giles House Hotel

  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
8.4 out of 10, Very Good, 299 reviews
$138 nightly
The price is $165
Aug 31 - Sep 1
Total with taxes and fees
St Giles House Hotel
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About the neighborhood

Map
Tombland, Norwich, England, NR3 1LB

What's nearby

  • Norwich Cathedral - 1 min walk - 0.2 km
  • Norwich Castle - 6 min walk - 0.5 km
  • Norwich Theatre Royal - 10 min walk - 0.9 km
  • Carrow Road Stadium - 17 min walk - 1.4 km
  • University of East Anglia - 7 min drive - 4.1 km

Getting around

  • Norwich (NWI-Norwich Intl.) - 13 min drive
  • Norwich Station - 11 min walk
  • Cantley Station - 19 min drive
  • Salhouse Station - 20 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪The Ribs of Beef - ‬2 min walk
  • ‪Prezzo - ‬2 min walk
  • ‪The Merchant's House - ‬2 min walk

About this property

The Maids Head Hotel

The Maids Head Hotel offers a fantastic location, putting you just a 5-minute walk from Norfolk Broads. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers love the helpful staff and overall property condition.

Languages

English

At a glance

DONE

Hotel size

    • 84 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 12 and younger eat free breakfast
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (GBP 10.00 per night)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bicycle rentals
  • Bike storage

Facilities

  • Built in 1287
  • Safe-deposit box at front desk
  • Bicycle parking
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Recycling

Special features

Dining

WinePress at Wensum - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.00 for adults and GBP 7.00 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for GBP 10.0 per night
  • Rollaway beds are available for GBP 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per pet, per night

Parking

  • Uncovered self parking costs GBP 10.00 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

Does The Maids Head Hotel offer free cancellation for a full refund?

Yes, The Maids Head Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Maids Head Hotel?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Maids Head Hotel?

Yes. Self parking costs GBP 10.00 per night. Electric vehicle charging is available.

What are the check-in and check-out times at The Maids Head Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

What is there to do at The Maids Head Hotel and nearby?

Have fun during the warmer months with activities such as cycling.

Are there restaurants at or near The Maids Head Hotel?

Yes, there's an onsite restaurant, WinePress at Wensum.

What's the area around The Maids Head Hotel like?

The Maids Head Hotel is in Norwich City Center, a short 3-minute walk from Norfolk Broads and 9 minutes' walk from Market Place. Our travelers say the local area is very central.

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The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Restaurant
Bar
Food
Cities
Cathedrals
Bed

What guests liked

  • Breakfast options were varied, well done, and offered a great selection. (48 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Such a well maintained, old hotel in the middle of the most historic part of Norwich. We really appreciated them allowing and being especially kind to our small dogs.
Michael, 1-night trip

10/10 Exceptional

Wonderful City Break

The bedroom & bathroom were clean & spacious. The hotel is in a perfect spot - nice & quiet with bars & restaurants nearby, and only 10 minutes walk to the heart of the city.
Debbie, 3-night trip

10/10 Exceptional

Great place to stay and move around the city.

Great from beginning to end.
Alan, 3-night trip

10/10 Exceptional

Very clean hotel, reasonably priced. Delicious food for breakfast, and very helpful people at the reception desk.
Edward, 1-night trip

10/10 Exceptional

Old world charm, very comfortable

I booked this because I thought it was the best hotel in Norwich - I wasn't disappointed. Old world charm, plus a free tour in a Rolls-Royce.
TD, 4-night trip

2/10 Poor

My wife is disabled and uses a powered wheelchair which we believed we had made the hotel aware of through the Hotels.com booking. However when we arrived we discovered that access
Paul, 1-night trip

8/10 Very good

Good location and very friendly staff
Brian, 1-night trip

4/10 Fair

un-expected disappointment.

bed good, food good. service poor, very noisy around hotel till 12 midnight or later.
KEITH, 2-night trip

10/10 Exceptional

Warm welcome and friendly staff throughout stay. Lovely quiet and comfortable room and great breakfast. Great location close to everything but in the most beautiful part of Norwich. Perfect stay! See you in July!
Steven, 1-night trip

8/10 Very good

A great place to stay to visit historic Norwich
Mark, 1-night trip

10/10 Exceptional

Room with a view

Fantastic experience at the Maid's Head Hotel. We arrived at 1pm to drop off a bag and the receptionist allowed us to check in early and showed us to the room. The room was beautiful, filled with beams and a view of the cathedral. Drink at the bar was very nice. Buffet breakfast was the best we have had, local produce and cooked very well. Service throughout our stay was superb
Rachel, 1-night trip

10/10 Exceptional

Great central hotel
Melanie, 1-night trip

10/10 Exceptional

Perfect stay

Perfect location and perfect hotel. Extremely comfortable beds and upgraded
Richard, 1-night trip

10/10 Exceptional

Marvellous Maids Head

Another wonderful visit to the gorgeous Maids Head. Warm welcome, fantastic service & gorgeous rooms. Already planning next visit.
Laraine, 1-night trip

4/10 Fair

UN-EXPECTED DISAPPOINTMENT

un-expected disappointment, Servicing of rooms not complete(coffee sugar, milk not replaced),towels left on floor, reception did not relay messages. However the food was good. Location good. BUT-being in the city centre lots of noise from clubs bars loud music and voices uptil after 12 midnight.
KEITH, 2-night trip

10/10 Exceptional

Lovely place to stay, and wonderful thoughtful staff
Tanya, 1-night trip

10/10 Exceptional

Staff were very welcoming, no negatives regarding the hotel, excellent location.
david, 1-night trip

10/10 Exceptional

Fantastic hotel

The staff were great, it was my wife’s birthday and they upgraded our room to a feature room for free and they had left a handwritten birthday card in the room. Very nice hotel would definitely stay there again.
Luke, 1-night trip

10/10 Exceptional

Highly recommend!

Excellent location, value and quality hotel!
Helen, 1-night trip

10/10 Exceptional

Great location, Very clean and reception staff were very friendly and helpful. Parking was very easy !
euan, 1-night trip

10/10 Exceptional

Very pleasant stay overall. Room was nice and the staff were lovely. Highly recommend!
Jack, 1-night trip

8/10 Very good

A lovely hotel
Andrew, 1-night trip

8/10 Very good

The maids tale was very good. We loved the breakfast. Rooms and location were very good. One setback was we could hear the activities and snoring from the next room beside us.
Elissa, 2-night trip

10/10 Exceptional

Pleasant stay in charming hotel

Very pleasant stay. Friendly staff and comfortable room. We stayed in room 314 whuch is above the main entrance. Was a bit noisy in the evening between 10-12 due to students but have had worst. Breakfast very nice and good selection. Would defo stay again
Janice, 2-night trip

10/10 Exceptional

A vintage property with modern amenities and service.
Margaret, 3-night trip