I wouldn’t recommend this hotel. I had basic expectations which they failed to deliver. The only reason I’m leaving anything good in this review is because the breakfast staff were very accommodating during breakfast time. The front desk representative at night was nice, but lacked training, he didn’t return my drivers license until I noticed I didn’t have it, never told us how to get to the room or verbally give us our room number.
When we arrived to the room we were welcomed by a cockroach (picture attached), it was disgustingly gross. I was so exhausted I didn’t even bother letting them know that night (I mean, if you see one roach, they will most likely be everywhere else). I just wanted to sleep from my long day, when I approached the front desk the next morning, the so called manager was not pleasant, cold and unapologetic up until my wife declined his 15% discount for our next stay, which we will never ever use, because we will not be returning.
All through the night a deeply disturbing nightlight in the bathroom shined as bright as the moon through the glass tinted door, we tried turning it off, disconnecting it but there was no way or option for it to be turned off. To add to the nightmare, there was this annoying flushing noise coming from the toilet bowl. The pillows were either cut in half cause it wasn’t even a toddler pillow, it was very small.
Honestly the only good thing was the breakfast staff, and their attention to detail and care.