Near Lake Michigan, Charlevoix Inn & Suites SureStay Collection by Best Western offers a tranquil retreat with continental breakfast, an indoor pool, and 9 holes of golf. Relax in the spa tub or unwind with free WiFi while enjoying the peaceful garden and outdoor furniture; previous guests rave about the helpful staff.
North Point Nature Preserve - 3 min drive - 1.5 km
Beaver Island Boat Company Ferry Terminal - 4 min drive - 2.2 km
Mushroom House - 5 min drive - 3.0 km
Castle Farms - 10 min drive - 8.4 km
Getting around
Pellston, MI (PLN-Pellston Regional) - 43 min drive
Cherry Capital Airport (TVC) - 59 min drive
Restaurants
Harbor View Cafe - 3 min drive
Charlevoix Dairy Grille - 4 min drive
The Bridge Street Tap Room - 3 min drive
JAX - 3 min walk
The Villager Pub - 3 min drive
About this property
Charlevoix Inn & Suites SureStay Collection by Best Western
Charlevoix Inn & Suites SureStay Collection by Best Western puts you just a 5-minute drive from Lake Michigan. You can get a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. The helpful staff and breakfast get good marks from fellow travelers.
Languages
English
At a glance
DONE
Hotel size
60 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 21
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–9:30 AM
Barbecue grills
What to do
Beach nearby
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Ski lessons nearby
Scuba diving nearby
Skydiving nearby
Snowboarding nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Fireplace in lobby
Television in common areas
Adjacent to a golf course
An indoor pool
Hot tub
Banquet hall
Outdoor furniture
Accessibility
Elevator
Elevator door width (inches): 42
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Room amenities
Be entertained
IPod docking station
39-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Alarm clock
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 11:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Charlevoix Inn
Charlevoix Hotel Charlevoix
Charlevoix Inn And Suites
Charlevoix Inn Suites
Charlevoix Inn Suites SureStay Collection by Best Western
Frequently asked questions
Is there a pool at Charlevoix Inn & Suites SureStay Collection by Best Western?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 11:00 PM.
Are pets allowed at Charlevoix Inn & Suites SureStay Collection by Best Western?
Sorry, pets aren't allowed.
Is parking offered on site at Charlevoix Inn & Suites SureStay Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at Charlevoix Inn & Suites SureStay Collection by Best Western?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Charlevoix Inn & Suites SureStay Collection by Best Western and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Charlevoix Inn & Suites SureStay Collection by Best Western also has a garden.
What's the area around Charlevoix Inn & Suites SureStay Collection by Best Western like?
Charlevoix Inn & Suites SureStay Collection by Best Western is a short 20-minute walk from Lake Michigan and 5 minutes' walk from Lake Charlevoix. Travelers say this hotel is in a good location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Charlevoix Inn & Suites SureStay Collection by Best Western Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Shower
Hot Tub
Towns
Lake
Building
Reviews
8/10 Good
Jul 20, 2025
Close to downtown, included breakfast was a bonus, quiet
Kelly
Kelly, 2-night trip
8/10 Good
Aug 8, 2025
Breakfast was great! We also loved that they had free bottles of water available at all times.
Nancy
Nancy, 3-night trip
8/10 Good
Jul 22, 2025
It was decent place had a good breakfast too. Will stay again
Howard
Howard, 2-night trip
8/10 Good
Aug 5, 2025
Seemed like a nice place to spend the night.
Terry
Terry, 1-night trip
10/10 Excellent
Aug 9, 2025
Very clean and comfortable, pool room and spa great, staff very nice. Excellent breakfast choices. I would come back.
Joan
Joan, 1-night trip
10/10 Excellent
Jul 12, 2025
The staff were all friendly, efficient, and absolutely great! The hotel is quite nice as well, but their team made it top notch.
Scott
Scott, 1-night trip
10/10 Excellent
Jul 13, 2025
very nice stay, quiet, secure, well tended, great staff
Would stay again with a better rate.
Breakfast was OUTSTANDING
Michael
Michael, 1-night trip
10/10 Excellent
Jun 22, 2025
Friendly staff and great location. Indoor pool and hot tub were relaxing.
Barbara
Barbara, 1-night trip
8/10 Good
Jul 4, 2025
The overall experience was enjoyable.
Gregory
Gregory, 1-night trip
6/10 Okay
Aug 3, 2025
It was okay
Lolita
Lolita, 4-night trip
10/10 Excellent
Jun 21, 2025
The pool was clean and so was the entire hotel.
We had a good breakfast.
Janet
Janet, 2-night trip
10/10 Excellent
Jun 19, 2025
The place was outstanding! Clean, modern, great service! Breakfast was good aswell.
Richard
Richard, 1-night trip
8/10 Good
Jul 4, 2025
Older property; housekeeping is Excellent!!
Room was super clean!
Jana
Jana, 1-night trip
6/10 Okay
Jul 23, 2025
Clean but needs updating. Decent breakfast.
Diane
Diane, 1-night trip
6/10 Okay
Aug 14, 2025
Saw some evidence of repainting in the halls, but the rooms, particularly the bathroom and the carpet need a lot of work.
Barbara
Barbara, 1-night trip
8/10 Good
May 19, 2025
Very friendly staff. Clean and comfortable rooms.
Trina
Trina, 4-night trip
10/10 Excellent
Jul 21, 2025
This is an attractive property with plenty of parking. About a mile from the town center, it is convenient to area attractions. The standard rooms were clean and the staff was helpful. The breakfast area is not large but the extended hours means it is not crowded. Beverages are available 24 hours. The kids enjoyed the well maintained indoor pool and the hotel provided extra towels at no charge.
David
David, 2-night trip
8/10 Good
Jun 30, 2025
Room was nice and clean but the beds were too soft
Russell A
Russell A, 1-night trip
10/10 Excellent
Jun 11, 2025
Very convienent location for our needs with a very friendly staff. Some parts of the rooms need some updating. Nice warm breakfast daily.
Michael
Michael, 4-night trip
10/10 Excellent
Apr 23, 2025
Family stay
The staff are very friendly. Check in and out was quick and easy. We were really happy with the location and comfort of the hotel. The breakfast was great as well. We will definitely stay there again.
Cari
Cari, 2-night trip
6/10 Okay
Jun 18, 2025
This is a good place to stay for one night. The staff were very pleasant and breakfast was decent. The rooms were very basic but the beds were not that comfortable. The walls are thin though so take your ear plugs or take a sleeping pill so it will knock you out enough not to hear anything.
Cheryl
Cheryl, 1-night trip
6/10 Okay
Jul 20, 2025
The upgrade to the suite was nice. This king suite was spacious. The leak could not be fixed and they had no other room to move us to. They did not offer a refund or to help us find another hotel room in the area.
Vicki
Vicki, 1-night trip
8/10 Good
Jul 13, 2025
Friedly
Cindy
Cindy, 1-night trip
10/10 Excellent
Feb 27, 2025
Very nice hotel when in Charlevoix working!
Jeremie
Jeremie, 7-night trip
6/10 Okay
Jul 9, 2025
Breakfast could be better. Not enough hot water to get thru a hot shower.