Nestled near the train station, DoubleTree by Hilton Stoke on Trent offers a warm welcome with a coffee shop, garden, and bar. Guests can relax in the sauna or steam room, enjoy WiFi throughout their stay and savor breakfast at the restaurant. The helpful staff has left lasting impressions on previous guests.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Parking available
Bar
Pool
24/7 front desk
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Indoor pool
Breakfast available
Sauna
Steam room
Self parking
24-hour room service
Room service
Coffee shop/cafe
Business center
Meeting rooms
Feel at home (6)
Private bathroom
Cable/satellite TV service
Garden
Daily housekeeping
Coffee/tea maker
Elevator
$96 nightly
The total price is $115
$115 total
Jul 13 - Jul 14
Total includes taxes and fees
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Highlights
Heating
LCD TV
Separate bedroom
Sofa bed - queen
Bathrobes
Private bathroom
Eco-friendly toiletries
Hair dryer
100 sq ft
Sleeps 4
1 King Bed
View all photos for Room, 1 King Bed with Sofa bed
Room, 1 King Bed with Sofa bed
9.09.0 out of 10
Wonderful
7 reviews
(7 reviews)
Highlights
Heating
LCD TV
Separate bedroom
Sofa bed
Bathrobes
Private bathroom
Eco-friendly toiletries
Hair dryer
100 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Deluxe Room, 1 Queen Bed with Sofa bed
Deluxe Room, 1 Queen Bed with Sofa bed
7.07.0 out of 10
Good
2 reviews
(2 reviews)
Highlights
Heating
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Eco-friendly toiletries
Hair dryer
Electric kettle
100 sq ft
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed
View all photos for Room, 2 Queen Beds
Room, 2 Queen Beds
8.68.6 out of 10
Excellent
46 reviews
(46 reviews)
Highlights
Heating
LCD TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
100 sq ft
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, Accessible
Room, 1 King Bed, Accessible
9.09.0 out of 10
Wonderful
6 reviews
(6 reviews)
Highlights
Heating
LCD TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
100 sq ft
Sleeps 2
1 King Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Heating
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Eco-friendly toiletries
Hair dryer
Electric kettle
100 sq ft
Sleeps 2
1 King Bed
View all photos for Family Room, 1 King Bed with Sofa bed
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ
What's nearby
Waterworld - 2 min walk - 0.2 km
The Potteries Museum and Art Gallery - 15 min walk - 1.3 km
Regent Theatre - 18 min walk - 1.5 km
Victoria Hall - 20 min walk - 1.7 km
Staffordshire University - 2 min drive - 2.4 km
Getting around
Manchester Airport (MAN) - 44 min drive
Birmingham Airport (BHX) - 65 min drive
Stoke-On-Trent Station - 7 min drive
Longport Station - 8 min drive
Longton Station - 12 min drive
Restaurants
Brindley Farm - Dining & Carvery - 10 min walk
M&S Café - 4 min drive
Nando's - 8 min walk
Toby Carvery - 6 min walk
Burger King - 11 min walk
About this property
DoubleTree by Hilton Stoke on Trent
Located near a train station, DoubleTree by Hilton Stoke on Trent is a great choice for a stay in Stoke-on-Trent. After splashing around at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a sauna, a steam room, and a garden. The pool and helpful staff get great marks from fellow travelers.
Languages
English, French, German, Spanish
At a glance
DONE
Hotel size
147 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (GBP 5.00 per day)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Luggage storage
Wedding services
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
An indoor pool
Sauna
Steam room
At least 80% of food locally-sourced
At least 80% organic food
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15.00 to 16.95 for adults, and GBP 8.00 to 9 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for GBP 15.0 per day
Parking
Self parking costs GBP 5.00 per day
RV/bus/truck parking is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 8:00 PM
Policies
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Frequently asked questions
Does DoubleTree by Hilton Stoke on Trent offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Stoke on Trent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Stoke on Trent?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 8:00 PM.
Are pets allowed at DoubleTree by Hilton Stoke on Trent?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Stoke on Trent?
Yes. Self parking costs GBP 5.00 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at DoubleTree by Hilton Stoke on Trent?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at DoubleTree by Hilton Stoke on Trent and nearby?
DoubleTree by Hilton Stoke on Trent has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near DoubleTree by Hilton Stoke on Trent?
Yes, there's an onsite restaurant.
What's the area around DoubleTree by Hilton Stoke on Trent like?
DoubleTree by Hilton Stoke on Trent is a short 2-minute walk from Waterworld and 17 minutes' walk from The Potteries Museum and Art Gallery.
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DoubleTree by Hilton Stoke on Trent Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Lobby
Children
Family friendly
Food
Bed
Parking
Restaurant
What guests liked
Breakfast was consistently described as great, delicious, and faultless with a good selection of food and drinks. (43 reviews)
Food was really nice, plentiful, and with good portion sizes, making for a pleasant dining experience. (3 reviews)
The gym was well-equipped and available without additional cost, offering a pleasant experience for guests. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 22, 2025
Excellent overnight stay in good location close to Waterworld etc.
Mr Peter
Mr Peter, 1-night trip
10/10 Exceptional
Jun 1, 2025
Lovely hotel, friendly staff, good value
joanne
joanne, 2-night trip
8/10 Very good
Jun 22, 2025
Great service and complimentary drinks were lovely in the heat
Laura
Laura, 1-night trip
10/10 Exceptional
Jun 22, 2025
Good location. Reasonable price. Spacious room.
Kevin
Kevin, 1-night trip
10/10 Exceptional
May 27, 2025
It was nice.
Joel
Joel, 2-night trip
10/10 Exceptional
May 25, 2025
Stop Over
On the whole, a very pleasant stay. All staff very friendly and helpful
William
William, 1-night trip
10/10 Exceptional
May 18, 2025
The cleanliness of the hotel was excellent. One of our group had several allergies and everything was so well organised for her food with lots of options. Particularly at breakfast with Kelly who really looked after us thank you :)
Kelly
Kelly, 1-night trip
6/10 Good
Jun 3, 2025
Clean room with good facilities, however very noisy room.
John
John, 1-night trip
10/10 Exceptional
May 26, 2025
Great hotel and staff
Lovely hotel, and super friendly and helpful staff.
All the staff went out of their way to make our stay very enjoyable. Particular thanks to Jane, Geogia and Anca who were very helpful, friendly and professional. There were several other staff who were equally good, but I can't remember all the names. Our first time here, but we will definitely come again!
Nicholas
Nicholas, 2-night trip
10/10 Exceptional
Jun 28, 2025
Great nights sleep
Lady who checked us in was really helpful, nothing was too much trouble even though she was really busy. Restaurant staff were welcoming and friendly. There was a long gap between our starter and getting our main meal which was the only downside. We had to ask for the child’s meal to be brought as it was getting quite late. Food was hot and tasty when it was eventually served. Booking a slot in the pool was easy. Our room was clean, well stocked with toiletries, tea and coffee and the beds were very comfy. Overall we enjoyed our stay and would book again.
Verified traveler
1-night trip
10/10 Exceptional
Jun 1, 2025
Great location and excellent facilities on site. Room was spotless. Bar prices reasonable. Didn’t eat on site. Only issue was pool was crammed with kids when it says the last hour is adult only so 7-8pm which didn’t happen! Would return no probs!
Sarah
Sarah, 1-night trip
10/10 Exceptional
Feb 18, 2025
Lovely hotel, great location and friendly staff
Lovely hotel, modern and friendly staff
Susan
Susan, 1-night trip
10/10 Exceptional
Mar 9, 2025
Very pleasant stay. We’ll book again next time we are in the area.
Arabella
Arabella, 1-night trip
10/10 Exceptional
May 29, 2025
The young waiter in the restaurant couldn’t have been more helpful on both nights. The room was a bit tired though with a ripped chair and a shower handle that would fall off when turned.
Frederick
Frederick, 2-night trip
6/10 Good
Jun 17, 2025
it was ok. not having AC in this day and age makes sleeping difficult as the room is always hot. a fan is not a good enough option
Jesse
Jesse, 4-night trip
2/10 Poor
Jun 21, 2025
The hotel has no air conditioning in the room and it’s summer. It means I’m unable to sleep.
Ekene
Ekene, 1-night trip
6/10 Good
May 26, 2025
The room we had looked okay but there was lots of dirt and mould around the window and on the curtains the shower screen leaked making the floor dangerously wet, the bath cover fell off which we had to re put on the fan was broken
Fay
Fay, 1-night trip
8/10 Very good
May 31, 2025
We had a nice stay thank you. The bed was lovely and comfortable but the sofa bed was extremely uncomfortable and squeaked on every move!! We booked for 3 adults and a child and thought we would have had a two proper comfortable beds!! Breakfast was ok but not too impressive, expected more for a Hilton hotel!! A little disgruntled with having to pay for parking when on the internet it says free parking!!
Kim
Kim, 1-night trip
10/10 Exceptional
Feb 15, 2025
One night stay
One night stay - very comfortable hotel with excellent facilities- lovely room - great dining options
Robert
Robert, 1-night trip
4/10 Fair
Jun 12, 2025
Staff was very rude at the bar.
No change so would alwasy be short given change back literally threw the 5 note on the bar. Very rude 😒
DARYL
DARYL, 1-night trip
10/10 Exceptional
Jan 15, 2025
Excellent staff providing great customer service. Really enjoyed our stay - clean and comfortable room, great dinner and breakfast.
Chris
Chris, 1-night trip
10/10 Exceptional
Apr 15, 2025
Great stay!
We had a great stay. Staff were incredibly friendly. Room was big, clean and quiet. Breakfast was really nice. Would definitely stay here again, and would highly recommend. Few minor niggles - the pool was nice but you need to book in advance, same with breakfast. And the parking was £5 for the night which wasn't much but you think they could throw it in for the price of the room. But overall a fantastic stay. Thanks!
Robin
Robin, 1-night trip
10/10 Exceptional
Jan 10, 2025
Very clean and staff is very friendly
Yingfei
Yingfei, 1-night trip
10/10 Exceptional
Feb 28, 2025
Double tree stoke
Staff were amazing polite and helpful, great venue
Food and bar staff very good, only gripe breakfast could have been hotter.
lee
lee, 1-night trip
8/10 Very good
Apr 17, 2025
Room, restaurant, bar and hotel in general was excellent. Only disappointment was the pool and pool area. The pool is small and can also be full and very noisy. I was surprised to find you needed to provide your own padlock for the lockers, which meant I had to leave it by the pool area where there was little dry space to leave your belongings.