8/10 Very Good
Jan 29, 2025
Always a nice stay
We found the Arras property last year and did another trip this Jan. The staff is always so incredibly nice and ready to assist. Hotel is well positioned to walk to lots of restaurant choices downtown.
We did have some room issues this trip. The TV screen was dying and not really usable for a good portion of the stay. It took a couple calls to get it switched out so we didn't have a TV for half our stay. I was also disappointed to find the soaking tub's drain plug was broken and would not hold water in the tub. Nice rooms, but seeing a little wear.
A few challenges, but we would still recommend the Arras. The staff (and especially Valet team) make the stay so enjoyable.
Victor
Victor, 2-night family trip
Verified Hotels.com guest review