Located in Highland Hills, SureStay Plus Hotel by Best Western Chicago Lombard offers a warm welcome with a free breakfast buffet, fireplace in the lobby and gym. Unwind at the 24-hour business center or grab a snack from the deli. Multilingual staff are on hand to help make your stay seamless.
Chicago, IL (PWK-Chicago Executive) - 33 min drive
Chicago Midway Airport (MDW) - 38 min drive
Lombard Station - 6 min drive
Downers Grove Belmont Station - 8 min drive
Glen Ellyn Station - 9 min drive
Restaurants
Sarku Japan - 15 min walk
McDonald's - 10 min walk
Greek Islands - 3 min walk
Cinnabon - 15 min walk
Empire Burgers + Brew - 14 min walk
About this property
SureStay Plus Hotel by Best Western Chicago Lombard
Enjoy your visit to Lombard with a stay at SureStay Plus Hotel by Best Western Chicago Lombard. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and buffet breakfast daily between 6 AM and 9:00 AM. The helpful staff and overall value get great marks from fellow travelers.
At a glance
DONE
Hotel size
127 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–9:00 AM
Coffee/tea in a common area
Shared microwave
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Fitness center
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible path to elevator
Room amenities
Be entertained
32-inch flat-screen TV
Premium digital channels
Netflix
Streaming services
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
Desk chair
Food and drink
Refrigerator
More
Housekeeping (on request)
Fees & policies
Refundable deposits
Deposit: USD 50 per stay
Policies
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard
Frequently asked questions
Are pets allowed at SureStay Plus Hotel by Best Western Chicago Lombard?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Plus Hotel by Best Western Chicago Lombard?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Chicago Lombard?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at SureStay Plus Hotel by Best Western Chicago Lombard and nearby?
Maintain your daily exercise routine at the gym.
What's the area around SureStay Plus Hotel by Best Western Chicago Lombard like?
SureStay Plus Hotel by Best Western Chicago Lombard is in Highland Hills, a short 7-minute walk from Yorktown Shopping Center. Travelers say the area is safe.
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Reviews
SureStay Plus Hotel by Best Western Chicago Lombard Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.6
Amenities
9.4
Staff & service
8.8
Eco-friendliness
8.6
Property conditions & facilities
What guests liked
Breakfast was consistently great with many choices and delicious options. (139 reviews)
The property offers a great breakfast selection and convenient access to many nearby restaurants and dining options. (12 reviews)
Parking was ample, safe, and well-lit, with convenient access for guests. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Bed
Location
Lobby
Value
Bathroom
Furniture
Microwave
Reviews
10/10 Exceptional
Oct 3, 2025
This is our favorite place to stay when we come to Illinois. Its clean, the staff is friendly, the breakfast is very nice and its a great location.
Diane
Diane, 1-night trip
10/10 Exceptional
Sep 24, 2025
Clean and comfortable room; great bargain for the price; friendly staff
Carol
Carol, 4-night trip
10/10 Exceptional
Oct 4, 2025
Friendly staff!
Shilpa
Shilpa, 2-night trip
10/10 Exceptional
Sep 11, 2025
Clean room and staff was amazing
Michael
Michael, 1-night trip
10/10 Exceptional
Sep 5, 2025
Decent motel with decent price. Also decent breakfast is included.
Nitish
Nitish, 2-night trip
10/10 Exceptional
Jul 20, 2025
Great place to stay
Eric
Eric, 1-night trip
10/10 Exceptional
Aug 21, 2025
Would def stay again
Had a pleasant stay, place was very clean and fresh smelling, staff was wonderful and the breakfast was really good
Terry
Terry, 1-night trip
10/10 Exceptional
Oct 6, 2025
Clean rooms, friendly staff, the free breakfast has many items to choose from and the work out room is well stocked with weights and such. The ice machines are always . Youll always find hot coffee and fresh ice water in the lobby.
Diane
Diane, 2-night trip
10/10 Exceptional
Sep 2, 2025
Friendly staff, room was nice and clean, great location. Good experience overall.
Rafael
Rafael, 3-night trip
10/10 Exceptional
Sep 14, 2025
Enjoyable stay
Very nice staff. My room was very clean. I definitely will be going back.
Felicia
Felicia, 1-night trip
10/10 Exceptional
Aug 31, 2025
Clean and comfortable
This is one of our favorite places to stay in the Chicago area. Clean and comfortable rooms, accompanied by excellent service.
Jill
Jill, 2-night trip
10/10 Exceptional
Sep 9, 2025
Great Getaway Hotel
The hotel was very clean, well-kept with friendly, helpful staff. You can smell the "freshness" when you enter the hotel lobby and the room was very comfortable. I wish more hotels were like this.
Verified traveler
4-night trip
8/10 Very good
Oct 6, 2025
Room was clean. B d and TV were pretty old
Jim
Jim, 1-night trip
10/10 Exceptional
Jul 29, 2025
Nice place with a great price on hotels.com
It is an awesome place to stay for a great price.
Michael
Michael, 2-night trip
10/10 Exceptional
Oct 1, 2025
Good but no swimming pool
Anver
Anver, 2-night trip
10/10 Exceptional
Aug 25, 2025
Great value, clean rooms, and an exceptional staff
We traveled with a group from our church to an event happening near the hotel. The hotel was clean, and the staff was super helpful and friendly. It was a great value and I would stay there again.
KATHY
KATHY, 2-night trip
10/10 Exceptional
Oct 4, 2025
Room was nice and clean in the bed was very comfortable king size bed. I love the hot water when taking a shower. The only thing I ask is that you make breakfast and at 9:30 a.m. 9:00 is very very early to be ending breakfast. Other than that my stay there was great.
Chasidy
Chasidy, 5-night trip
10/10 Exceptional
Sep 10, 2025
Comfortable bed. Clean room. Friendly staff
Kevin
Kevin, 2-night trip
10/10 Exceptional
Oct 7, 2025
AC worked just fine
debbie
debbie, 5-night trip
6/10 Good
Oct 4, 2025
Expected more from 9.2 rating. Hot in common areas, not horrible but not crazy.clean,
Noah
Noah, 1-night trip
10/10 Exceptional
Sep 16, 2025
My stay at Surestay Plus Hotel in Lombard is always a blessing to me. Everything is always the way that I like it. Very professional.
Albert
Albert, 8-night trip
8/10 Very good
Aug 13, 2025
Ok stay!
I stay here every trip to Chicago. Its close enough to lots of food options and the beds are comfortable and clean.
Tammy
Tammy, 2-night trip
10/10 Exceptional
Aug 25, 2025
Quick trip
The room was good for the time I spent in it. Breakfast was pretty good and convenient. Room was clean and the location was exactly what I needed.
Marcus
Marcus, 2-night trip
8/10 Very good
Aug 13, 2025
Budget friendly
I have never had the breakfast but the beds are comfortable.
Tammy
Tammy, 2-night trip
10/10 Exceptional
Jun 25, 2025
Convenient, clean, staff was nice, breakfast was very good!