DoubleTree by Hilton at the Entrance to Universal Orlando

Suburban hotel with 2 restaurants, near Universal CityWalk

Choose dates to view prices

Sat, Apr 4
Sun, Apr 5
April 2026
May 2026
Minutes from Universal CityWalk, DoubleTree by Hilton at the Entrance to Universal Orlando offers a family-friendly retreat. Relax by the poolside bar, unwind in the spa tub, or indulge in shopping on site. With two restaurants and free WiFi, this hotel provides convenience and comfort for all ages.
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Housekeeping (on request)
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service
  • Business center

For families (6)

  • Children stay free
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
$112 nightly
$127 total
Apr 6 - Apr 7
Total with taxes and fees

Room options

Showing 36 of 36 rooms
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Free toiletries, hair dryer, towels, soap

Corner King Room

  • Sleeps 3
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Free toiletries, hair dryer, towels, soap

Corner Two Queen Room

  • Sleeps 5
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board

Universal View King Room

  • Sleeps 2
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Free toiletries, hair dryer, towels, soap

Universal View Two Queen Room

  • Sleeps 4
Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
Room, 2 Queen Beds, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels, soap
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board
Room, 2 Queen Beds, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking

Wonderful
  • Sleeps 4
  • 2 Queen Beds
Bathroom shower
In-room safe, desk, laptop workspace, iron/ironing board
Bathroom shower
In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Excellent
  • Sleeps 2
  • 1 King Bed
Bathroom shower
Bathroom shower
Bathroom shower
Bathroom shower

Room, 2 Queen Beds, Accessible, Non Smoking

Very good
  • Sleeps 4
  • 2 Queen Beds
Free toiletries, hair dryer, towels, soap
Free toiletries, hair dryer, towels, soap
Free toiletries, hair dryer, towels, soap
Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking

Wonderful
  • Sleeps 4
  • 2 Queen Beds
Bathroom shower
In-room safe, desk, laptop workspace, iron/ironing board
Bathroom shower
In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Good
  • Sleeps 2
  • 1 Queen Bed
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking, Corner

Good
  • Sleeps 3
  • 1 King Bed
Free toiletries, hair dryer, towels, soap
Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Free toiletries, hair dryer, towels, soap

Room, 1 King Bed

Wonderful
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, towels, soap
Free toiletries, hair dryer, towels, soap
Free toiletries, hair dryer, towels, soap
Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Non Smoking

Excellent
  • Sleeps 4
  • 2 Queen Beds
Free toiletries, hair dryer, towels, soap
Premium Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Free toiletries, hair dryer, towels, soap

Premium Room, 2 Queen Beds, Non Smoking

Excellent
  • Sleeps 5
  • 2 Queen Beds
Free toiletries, hair dryer, towels, soap
Room, 2 Queen Beds, Non Smoking (Universal View) | In-room safe, desk, laptop workspace, iron/ironing board
Room, 2 Queen Beds, Non Smoking (Universal View) | In-room safe, desk, laptop workspace, iron/ironing board
Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Non Smoking (Universal View)

Excellent
  • Park view
  • Sleeps 4
  • 2 Queen Beds
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
In-room safe, desk, laptop workspace, iron/ironing board
Bathroom shower
In-room safe, desk, laptop workspace, iron/ironing board
Bathroom shower

Room, 2 Queen Beds, Accessible, Non Smoking

Wonderful
  • Sleeps 4
  • 2 Queen Beds
Room (Parlor) | Bathroom | Free toiletries, hair dryer, towels, soap
Room (Parlor) | Living area | 50-inch flat-screen TV with cable channels, TV, pay movies
Room (Parlor) | Living area | 50-inch flat-screen TV with cable channels, TV, pay movies
Room (Parlor) | Bathroom | Free toiletries, hair dryer, towels, soap

Room (Parlor)

  • Sleeps 1
  • 1 Double Sofa Bed
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Fitness)

  • Sleeps 4
  • 2 Queen Beds
In-room safe, desk, laptop workspace, iron/ironing board
Room, 1 King Bed (Fitness) | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Room, 1 King Bed (Fitness) | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Fitness)

Very good
  • Sleeps 2
  • 1 King Bed
Bathroom shower
Bathroom shower
Bathroom shower
Bathroom shower

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board

King Mobility Accessible Room with Roll-in Shower

  • Sleeps 2
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board

Queen Mobility Accessible Room with Roll-in Shower

  • Sleeps 2
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Mobility Accessible Room with Roll-in Shower

  • Sleeps 4
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Mobility/Hearing Accessible Room with Roll-in Shower

  • Sleeps 4
Interior
Living area | 50-inch flat-screen TV with cable channels, TV, pay movies
Interior
Living area | 50-inch flat-screen TV with cable channels, TV, pay movies

Parlor Room

  • Sleeps 1
Interior
Living area | 50-inch flat-screen TV with cable channels, TV, pay movies
Interior
Living area | 50-inch flat-screen TV with cable channels, TV, pay movies

Palor Attached to a Sleeping Room

  • Sleeps 1
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Fitness King Room

  • Sleeps 2
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Fitness Two Queen Room

  • Sleeps 4
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Excellent
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Beds Room

  • Sleeps 4
Free toiletries, hair dryer, towels, soap
Free toiletries, hair dryer, towels, soap
Free toiletries, hair dryer, towels, soap
Free toiletries, hair dryer, towels, soap

King Bed Room

  • Sleeps 2
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board

Queen Room

  • Sleeps 2
Bathroom | Free toiletries, hair dryer, towels, soap
Bathroom | Free toiletries, hair dryer, towels, soap
Bathroom | Free toiletries, hair dryer, towels, soap
Bathroom | Free toiletries, hair dryer, towels, soap

Queen Mobility/Hearing Accessible Room with Roll-in Shower

  • Sleeps 2

2 Queen Mobility Accessible Bathtub

  • Sleeps 4
Bathroom | Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board
Bathroom | Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, iron/ironing board

2 Queen Mobility Accessible Bathtub

  • Sleeps 4

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About the neighborhood

Map
5780 Major Blvd, Orlando, FL, 32819

What's nearby

  • Universal Orlando Resort - 3 min walk - 0.3 km
  • Orlando International Premium Outlets - 9 min walk - 0.8 km
  • Universal CityWalk - 12 min walk - 1.0 km
  • Universal Studios Florida - 15 min walk - 1.3 km
  • Universal’s Islands of Adventure - 18 min walk - 1.5 km

Getting around

  • Orlando Intl. Airport (MCO) - 27 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 37 min drive
  • Orlando Sanford Intl. Airport (SFB) - 42 min drive
  • Orlando Station - 17 min drive
  • Kissimmee Station - 22 min drive
  • Winter Park Station - 26 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Miller's Ale House - ‬4 min walk
  • ‪Carrabba's Italian Grill - ‬9 min walk
  • ‪Tabla Indian Chinese Thai - ‬6 min walk
  • ‪Burger King - ‬5 min walk

About this property

DoubleTree by Hilton at the Entrance to Universal Orlando

DoubleTree by Hilton at the Entrance to Universal Orlando offers a great location, putting you within a 15-minute walk of Universal CityWalk and Orlando International Premium Outlets. Guests can take a dip in the outdoor pool or grab a bite to eat at American Grill, which serves dinner and is one of 2 restaurants. Other highlights include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. Fellow travelers say great things about the pool and helpful staff.

At a glance

Hotel size

    • 742 rooms
    • Arranged over 18 floors

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 1 AM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, up to 60 lbs per pet)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Onsite self parking (USD 34 per night; includes in/out privileges)
    • Secured onsite valet parking (USD 44 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Shopping
  • Golfing nearby
  • Water skiing nearby

Working away

  • Business center
  • 33 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1974
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Arcade/game room
  • Hot tub
  • Banquet hall
  • Firepit

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping on request
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

American Grill - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Sunshine Cafe - This restaurant serves breakfast only. Open daily.
Pizza, Burgers, and More - This café serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Gelato Ice Cream Shop - Onsite restaurant. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 16.99 to 29.99 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per pet, per night

Parking

  • Self parking costs USD 34 per night with in/out privileges
  • Secured valet parking costs USD 44 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 11 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

DoubleTree Hilton Entrance
DoubleTree Hilton Entrance Hotel
DoubleTree Hilton Entrance Hotel Orlando Universal
DoubleTree Hilton Entrance Universal Orlando
DoubleTree Hilton Orlando Universal
DoubleTree Orlando Universal
DoubleTree Orlando Universal Entrance
Hilton DoubleTree Orlando Universal
Hilton Entrance
Doubletree Orlando
Doubletree Universal
Orlando Doubletree
DoubleTree Hilton Entrance Universal Orlando Hotel
DoubleTree Hilton Entrance Universal Hotel
DoubleTree Hilton Entrance Universal
DoubleTree by Hilton at the Entrance to Universal Orlando Hotel

Frequently asked questions

Does DoubleTree by Hilton at the Entrance to Universal Orlando offer free cancellation for a full refund?

Yes, DoubleTree by Hilton at the Entrance to Universal Orlando does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton at the Entrance to Universal Orlando?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7 AM to 11 PM.

Are pets allowed at DoubleTree by Hilton at the Entrance to Universal Orlando?

Yes, cats and dogs are welcome, with a maximum weight of 60 lbs per pet. There's a charge of USD 75.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at DoubleTree by Hilton at the Entrance to Universal Orlando?

Yes. Self parking costs USD 34 per night. Valet parking costs USD 44 per night. Electric vehicle charging is available.

What are the check-in and check-out times at DoubleTree by Hilton at the Entrance to Universal Orlando?

Check-in start time: 4 PM; Check-in end time: 1 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at DoubleTree by Hilton at the Entrance to Universal Orlando and nearby?

Have fun with nearby activities such as water skiing and practice your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. DoubleTree by Hilton at the Entrance to Universal Orlando also has 2 bars and a 24-hour fitness center, as well as an arcade.

Are there restaurants at or near DoubleTree by Hilton at the Entrance to Universal Orlando?

Yes, there are 2 onsite restaurants.

What's the area around DoubleTree by Hilton at the Entrance to Universal Orlando like?

DoubleTree by Hilton at the Entrance to Universal Orlando is a short 3-minute walk from Universal Orlando Resort and 17 minutes' walk from Universal Studios Florida. Travelers say the area is walkable and good for shopping.

Have a question?

Get instant answers with AI powered search of property information and reviews.

DoubleTree by Hilton at the Entrance to Universal Orlando Reviews

8.4

Very Good

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.4

Property conditions & facilities

What guests liked

  • The pool was warm, clean, and spacious, with a splash pad for kids and a large hot tub. (152 reviews)
  • The spa, hot tub, and pool were clean and greatly enjoyed by guests. (25 reviews)
  • The hot tub was a highlight, described as huge, warm, clean, and a great place to relax after a long day. (51 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

RoomService staffLocationParkingParksRestaurantBedElevatorFoodBathroom
Verified

8/10 Very good

This is a good place to stay if you don’t mind the walk to universal, which is why we chose here. The hotel was relatively clean and the staff was helpful. We were able to have housekeeping a few times during our stay which was nice. We did use their transportation from the parks, which was easy and convenient.
Natalie, 4-night trip
Verified

10/10 Exceptional

Clean, friendly, and we enjoyed the amenties you had to offer!! Great location!!
Lupe, 1-night trip
Verified

10/10 Exceptional

Great Location. Great Room. Great Amenities.
Sean, 1-night trip
Verified

8/10 Very good

Clean room albeit a little “worn” (showing its’ age); great view; staff was great!
Barbara, 2-night trip
Verified

8/10 Very good

Parking was expensive and there was no ice on 3 different floors including mine. Staff were nice and bar was good
Kim, 2-night trip
Verified

8/10 Very good

The room was clean and it was a nice walk to Universal.
Trisha, 3-night trip
Verified

10/10 Exceptional

Great hotel great food
Malika, 3-night trip
Verified

10/10 Exceptional

A lot of nice perks. They gave me free fresh-baked cookies when I checked in and that made my day. It's nice that there's a car rental place right there so I rented a car last minute to visit other places. It's a convenient walk to the entrance if all you're doing is Universal Studios.
Joy, 3-night trip
Verified

6/10 Good

Food and coffee
Paul, 1-night trip
Verified

10/10 Exceptional

The staff was amazing, helpful, friendly and funny. I would highly recommend this hotel
Chaisson, 2-night trip
Verified

6/10 Good

Paying for parking, after payingvto stay at the hotel was a turn off, will not stay there again
Yenole, 2-night trip
Verified

10/10 Exceptional

Everything was amazing- the room, the staff the overall experience
Jennifer, 2-night trip
Verified

10/10 Exceptional

Friendly staff, easy checkin, great breakfast (thanks to our server Brenda)
Nicole, 2-night trip
Verified

10/10 Exceptional

Wonderful stay. Great location!
Charmaine, 2-night trip
Verified

8/10 Very good

Staff was great, esp Linda. Room was clean. Convenient area.
Kelly, 1-night trip
Verified

8/10 Very good

Great service
Madelyn, 1-night trip
Verified

10/10 Exceptional

Excellent service and amenities.
Carlos Daniel Perez, 4-night trip
Verified

10/10 Exceptional

Staff was amazing, we stayed 3 nights and room was cleaned and restocked every night very nice!!! Amenities were amazing all in all a wonderful place to stay and so close to Universal!!!!
katie, 3-night trip
Verified

8/10 Very good

Overall it was a good stay. All the staff are helpful and friendly. Shout out to the older Asian looking gentleman (wasn’t able to get his name), our server at Sunshine cafe. He was probably the best server we’ve ever had. Food at the restaurants are just ok. They are, in my opinion quite pricey. The hotel is old. Our door won’t shut all the way. Sink was clogged but the got it fixed immediately. Shuttle service to the theme parks was great. If you missed the shuttle, you can walk to the park and back to the hotel. We will definitely stay there again.
Maria Cristina, 5-night trip
Verified

8/10 Very good

Great location
MARK, 3-night trip
Verified

10/10 Exceptional

Nice location, Helpful staff
dhiraj, 1-night trip
Verified

10/10 Exceptional

Great staff
Katherine, 4-night trip
Verified

10/10 Exceptional

Excellent stay great food an warm cookies…thank you
David, 2-night trip
Verified

10/10 Exceptional

wonderful location
Yaima, 2-night trip
Verified

8/10 Very good

Overall good, however the building is an older building. Rooms were good, but the beds were older, the bathroom could have been cleaner. There was mildew in the shower, the door didnt close well and the pressure was very light. The buffer was convenient, but you can pay the same amount inside the park. Excellent location and they offer shuttles to Universal theme parks which was a huge plus. Overall, if you're looking for a great location and a convenient stay, this is the hotel for you. If you're expecting "hilton" quality, this might not be the hotel for you. We'd definitely come back for the convenience to be close to the parks.
Vanessa, 4-night trip