Located in the heart of Lucerne, Cascada Boutique Hotel offers a warm welcome with breakfast at Bolero Restaurante, shopping on site, and a coffee shop. Relax on the terrace or unwind at the bar after exploring Chapel Bridge and Lucerne Town Hall. The helpful staff has left a lasting impression on previous guests.
Swiss Transportation Museum - 4 min drive - 3.1 km
Getting around
Zurich Airport (ZRH) - 64 min drive
Lucerne (QLJ-Lucerne Train Station) - 6 min walk
Lucerne Station - 6 min walk
Luzern Sgv Station - 9 min walk
Restaurants
Tacuba - 4 min walk
Two Hands Coffeehouse - 3 min walk
BOLERO Restaurante - 1 min walk
Pizza Blitz - 3 min walk
Parterre - 3 min walk
About this property
Cascada Boutique Hotel
When you stay at Cascada Boutique Hotel, you'll be just a 5-minute drive from Chapel Bridge and Swiss Transportation Museum. For a bite to eat, guests can check out Bolero Restaurante, which serves Spanish cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a snack bar/deli, and free bike rentals. The helpful staff and breakfast get great marks from fellow travelers.
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (CHF 22.00 per night)
Onsite parking limited
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children's menu
What to do
Shopping
Beach nearby
Hiking/biking trails nearby
Sailing nearby
Scuba diving nearby
Working away
Business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Free bicycle rentals
Facilities
1 building/tower
Built in 1910
Safe-deposit box at front desk
Terrace
Television in common areas
Traditional architecture
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Free stocked minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Bolero Restaurante - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.80 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 20 for adults and CHF 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 15 per pet, per night
Parking
Self parking costs CHF 22.00 per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number KZV-SLU-000026
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
Cascada Swiss Quality
Cascada Boutique-Hotel Hotel Lucerne
Cascada Swiss Quality Hotel Lucerne
Cascada Swiss Quality Lucerne
Swiss Quality Hotel Cascada
Cascada Boutique-Hotel Hotel
Cascada Boutique Hotel Hotel
Cascada Boutique Hotel Lucerne
Cascada Boutique Hotel Hotel Lucerne
Frequently asked questions
Does Cascada Boutique Hotel offer free cancellation for a full refund?
Yes, Cascada Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cascada Boutique Hotel?
Yes, dogs are welcome. There's a charge of CHF 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Cascada Boutique Hotel?
Yes. Self parking costs CHF 22.00 per night. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Cascada Boutique Hotel?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Cascada Boutique Hotel?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (19-min walk) is nearby.
What is there to do at Cascada Boutique Hotel and nearby?
Have fun during the warmer months with activities such as cycling.
Are there restaurants at or near Cascada Boutique Hotel?
Yes, Bolero Restaurante offers Spanish cuisine.
What's the area around Cascada Boutique Hotel like?
Cascada Boutique Hotel is in the heart of Lucerne, a short 6-minute walk from Lucerne (QLJ-Lucerne Train Station) and 10 minutes' walk from Chapel Bridge. Travelers say that the hotel is in a great location.
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Cascada Boutique Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Train station
Location
Restaurant
Breakfast
Bed
Water
Lobby
Refrigerator
What guests liked
Breakfast was excellent with a great variety of food choices and freshly cooked options. (24 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 30, 2025
Loved this Hotel. Super clean plus the staff is very nice. The Spanish restaurant Bolero is great. Only a couple of blocks from train station, shops and restaurants. We chose the rite place for sure.
Allan
Allan, 2-night trip
10/10 Excellent
Jul 16, 2025
Great location, staff, conveniently located 5 min walking distance from station
Irfan
Irfan, 4-night trip
10/10 Excellent
Jun 24, 2025
Great location!
Heather
Heather, 1-night trip
10/10 Excellent
Aug 17, 2025
Close to luzern train station. Walking distance. Very convenient.
Myurathy
Myurathy, 1-night trip
10/10 Excellent
Jun 9, 2025
Fantastic little hotel next to the train station and all the main attractions in Lucerne.
ALEJANDRO
ALEJANDRO, 2-night trip
10/10 Excellent
May 29, 2025
Great location and accessibility
Richard
Richard, 2-night trip
10/10 Excellent
Jul 26, 2025
I had a wonderful stay at the Cascada Hotel. The staff were exceptionally helpful and genuinely friendly, making me feel welcome from the moment I arrived. My room was spotless and thoughtfully equipped with items that made traveling easier and more comfortable. The location is also fantastic—just a short 6-minute walk to Lucerne’s charming Old Town. Highly recommended for anyone visiting the area!
Amani
Amani, 2-night trip
10/10 Excellent
Jul 14, 2025
This is a fantastic hotel. Every staff person we met there was the nicest person and super helpful. The rooms were very clean with great towels that they wash in eco-hyper allergenic detergent. This place is convenient to the train station. Highly recommended!
Jamil
Jamil, 2-night trip
10/10 Excellent
Jun 30, 2025
Very nice staff. Great location for visiting town of Lucerne. Room is very spacious and comfortable. Highly recommended.
Jia
Jia, 1-night trip
10/10 Excellent
Jun 16, 2025
Hotel is clean and well-kept. Rooms are spacious. Staff are courteous and friendly. We will definitely recommend this hotel to our families and friends.
Mark Lambert
Mark Lambert, 3-night trip
6/10 Okay
May 8, 2025
Good restaurant, friendly staff
JUAN
JUAN, 1-night trip
10/10 Excellent
Jun 28, 2025
Excellent facility and staff. Room was spotless. Check in staff were very helpful- arranged for us to occupy room before noon!
Restaurant is ok, although very long wait for food.
Anthony
Anthony, 2-night trip
10/10 Excellent
Jun 19, 2025
Great staff! So helpful. They made reservations for us.
Dana
Dana, 3-night trip
6/10 Okay
May 8, 2025
Good Spanish restaurant
JUAN
JUAN, 1-night trip
10/10 Excellent
Apr 20, 2025
Great hotel great service
Mauricio
Mauricio, 2-night trip
10/10 Excellent
Jul 13, 2025
We enjoyed our stay very much. Everyone was so helpful and there was an entrance to the station/ platforms only few minutes away from the hotel. Our room had a view of Mt. Pilatus and had everything we needed except a kettle to boil water. We also felt that the room was a little bit smaller than we expected. Otherwise, we really liked the convenient location and great breakfast and the spanish dinner at their restaurant.
Victor
Victor, 3-night trip
10/10 Excellent
May 20, 2025
Staff are great
Daniel
Daniel, 5-night trip
10/10 Excellent
Jun 25, 2025
The staff were all wonderful. Rea was especially helpful to us after an especially long day of travel. The Chapel Bridge and Old Town are not even a ten-minute walk. Many thanks.
Patrick
Patrick, 5-night trip
8/10 Good
Aug 7, 2025
No
Dr. Ralph
Dr. Ralph, 1-night trip
10/10 Excellent
Mar 4, 2025
Great location near the train station. Hotel was clean and had everything we needed.
Ana
Ana, 3-night trip
8/10 Good
Jun 18, 2025
The location of this property was great, with high-quality service by the team. While the bathroom was quite small, the hotel has done a lot to make sure it meets all of your needs. Plus, I reckon you wouldn’t spend a lot of time in there during your trip. The rest of the bedroom was well equipped and I enjoyed the refreshments in the complimentary mini bar and finding the mini Toblerone was a nice treat on arrival. I wouldn’t mind staying here again.
Joanna
Joanna, 1-night trip
10/10 Excellent
Jun 3, 2025
My family and I absolutely loved our stay at Cascada! The staff are so helpful. They speak English very well, even though they feel that they don't. Haha! They are excellent at accommodating unusual needs and they are knowledgeable about booking activities in the area. We will definitely stay at Cascada again!
Cara
Cara, 4-night trip
10/10 Excellent
Apr 22, 2025
Good location. Staff very friendly. Close to train station and old town. Refrigerator is stocked daily with water and soda. Nespresso coffee machine a plus.
weber
weber, 3-night trip
10/10 Excellent
Feb 24, 2025
Excellent hotel close to everything in Lucerne. The free minibar (water, sodas, etc) is a nice perk.
ALEJANDRO
ALEJANDRO, 1-night trip
10/10 Excellent
Mar 15, 2025
An excellent hotel. The rooms were spacious. Staff where excellent and went the extra mile. The breakfast was excellent. Lots to choose from and they would prepare eggs however you would like it on top of the buffet. Service at the breakfast was excellent.