JEN Penang Georgetown by Shangri-La

Family-friendly hotel with outdoor pool, connected to a shopping center, near 1st Avenue Mall

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Outdoor pool, pool umbrellas, sun loungers

In the heart of Georgetown, JEN Penang Georgetown by Shangri-La offers a welcoming retreat with a sauna and steam room to unwind. Enjoy local and international cuisine at Cafe Jen, or lounge by the outdoor pool surrounded by lush gardens. Helpful staff are always available to make your stay comfortable.

VIP Access

Excellent

Popular amenities

Airport transfer
Bar
Connecting rooms available
Pool

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
24-hour health club
Sauna
Steam room
Children's pool
Room service
In-room childcare
Conference center
Business center

For families (6)

Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Children's pool
Connecting/adjoining rooms available
Private bathroom

$78 nightly

Oct 25 - Oct 26

Total with taxes and fees

Why we love this property

Global dining options

The restaurant at this hotel serves local and international cuisine for adventurous palates. A bar and continental breakfast round out the dining scene.

Luxurious comfort

Wrapped in soft bathrobes, guests drift into peaceful sleep beneath down comforters. Blackout drapes ensure undisturbed rest throughout the night.

Room options

Check availability for these dates

Tonight

Oct 10 - Oct 11

Tomorrow

Oct 11 - Oct 12

All rooms

1 bed

2 beds

3+ beds

Showing 19 of 19 rooms

Down comforters, in-room safe, desk, laptop workspace

Club Deluxe Room

Sleeps 2

Apartment, 1 King Bed

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Kitchenette

Full-sized refrigerator/freezer

646 sq ft
1 bedroom
City view
Sleeps 3
1 King Bed

301 sq ft
City view
Sleeps 2
2 Twin Beds

Deluxe Room, 2 Twin Beds (Club)

Wonderful

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Mini-fridge

LED TV

Blackout drapes/curtains

Down duvet

301 sq ft
City view
Sleeps 2
2 Twin Beds

Deluxe Room

Sleeps 2

Deluxe Twin Room

Sleeps 2

Deluxe King Room

Sleeps 2

Club Deluxe Twin Room

Sleeps 2

Club Deluxe King Room

Sleeps 2

Executive Suite, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Mini-fridge

LED TV

Pillow menu

Down duvet

646 sq ft
1 bedroom
City view
Sleeps 3
1 King Bed

Family Room

Sleeps 3

Apartment

Sleeps 3

Executive Suite King

Sleeps 3

Executive Suite Twin

Sleeps 3

Club Family Room

Sleeps 3

Similar properties

Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers

Pool
Free parking
Free WiFi
Restaurant

$64 nightly

Oct 18 - Oct 19

Total with taxes and fees

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About the neighborhood

Magazine Road, George Town, Penang, 10300

What's nearby

1st Avenue Mall - 1 min walk - 0.0 km
KOMTAR - 3 min walk - 0.3 km
Pinang Peranakan Mansion - 17 min walk - 1.5 km
Swettenham Pier Cruise Terminal - 2 min drive - 2.0 km
Gurney Drive - 3 min drive - 3.1 km

Getting around

Penang Intl. Airport (PEN) - 26 min drive
Penang Sentral - 27 min drive
Tasek Gelugor Station - 35 min drive
Airport shuttle (surcharge)

Restaurants

‪Wembley Café - ‬1 min walk
‪A&W - ‬2 min walk
‪KFC - ‬1 min walk
‪Cafe Jen - ‬1 min walk
‪Lobby Lounge - ‬1 min walk

About this property

JEN Penang Georgetown by Shangri-La

At JEN Penang Georgetown by Shangri-La, you'll be just a 5-minute drive from KOMTAR and Gurney Drive. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Jen, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour health club, and a fitness center. The helpful staff and nearby shopping get great marks from fellow travelers.

At a glance

Hotel size

- 443 rooms
- Arranged over 17 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
- Express check-in/out available
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
- Guests must walk up 16 steps from the hotel's parking lot in the basement to the lobby. Guests may choose to drop off their luggage at the hotel’s main entrance prior to parking their vehicle. Hotel parking spots are subject to availability. If the hotel parking facility is fully occupied, alternative parking options are available for hourly rates opposite the hotel or at 1st Avenue Mall. Guests who park offsite will be reimbursed for their parking charges at the hotel's front desk upon check-out.

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting*

Pets

- No pets or service animals allowed

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms

Parking

- Onsite parking available only on request
- Free covered onsite self parking
- Onsite parking limited
- Offsite parking nearby (MYR 72 per day)

Transfers

- Airport shuttle (available 24 hours)*

Other information

- Designated smoking areas

Property amenities

Food and drink

Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli

Traveling with children

Children stay free (see details)
Children's pool
Childcare in room (surcharge)
Children's menu

Working away

Business center
Meeting rooms
Computer station
Conference center

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas

Facilities

1 building/tower
Built in 1986
Safe-deposit box at front desk
Garden
Television in common areas
24-hour health club
An outdoor pool
Sauna
Steam room
Banquet hall

Accessibility

Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Accessible airport shuttle
Well-lit path to entrance
16 stairs to reach property

Room amenities

Be entertained

40-inch LED TV
Premium satellite channels

Home comfort

Air conditioning
Bathrobes and slippers
Iron/ironing board

Sleep well

Down comforter
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided

Freshen up

Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi and wired internet
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available

Special features

Dining

Cafe Jen - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Lobby Lounge - This café specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

Continental breakfast is offered for an extra charge of approximately MYR 70 for adults and MYR 35 for children
Airport shuttle service is offered for an extra charge of MYR 96 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

In-room babysitting is available for an extra charge

Parking

Parking is available nearby and costs MYR 72 per day
Guests must contact this property in advance to reserve onsite parking

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Traders

Hotel Traders Penang

Penang Hotel Traders

Penang Traders

Penang Traders Hotel

Traders Hotel Penang

Traders Penang

Traders Penang Hotel

Jen Penang

Traders Hotel Georgetown

Hotel Jen Penang George Town

Hotel Jen Penang Shangri-La

Hotel Jen Shangri-La

Jen Penang Shangri-La

Jen Shangri-La

Hotel Jen Penang By Shangri La

Hotel Jen Penang Shangri-La George Town

Hotel Jen Penang Shangri-La

Jen Penang Shangri-La George Town

Jen Penang Shangri-La

Hotel Hotel Jen Penang by Shangri-La George Town

George Town Hotel Jen Penang by Shangri-La Hotel

Hotel Hotel Jen Penang by Shangri-La

Hotel Jen Penang by Shangri-La George Town

Hotel Jen Penang

Hotel Jen Penang By Shangri La

Traders Hotel Penang

Jen Penang Shangri George Town

Frequently asked questions

Does JEN Penang Georgetown by Shangri-La offer free cancellation for a full refund?

Yes, JEN Penang Georgetown by Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JEN Penang Georgetown by Shangri-La?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at JEN Penang Georgetown by Shangri-La?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at JEN Penang Georgetown by Shangri-La?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by JEN Penang Georgetown by Shangri-La?

Yes, an airport shuttle is available. The charge is MYR 96 per vehicle one-way.

What are the check-in and check-out times at JEN Penang Georgetown by Shangri-La?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at JEN Penang Georgetown by Shangri-La and nearby?

JEN Penang Georgetown by Shangri-La has an outdoor pool and a 24-hour health club, as well as a sauna and a garden.

Are there restaurants at or near JEN Penang Georgetown by Shangri-La?

Yes, Cafe Jen offers local and international cuisine.

What's the area around JEN Penang Georgetown by Shangri-La like?

JEN Penang Georgetown by Shangri-La is in Downtown George Town, a short 2-minute walk from KOMTAR and 11 minutes' walk from Georgetown UNESCO Historic Site. Travelers say the area is walkable and good for shopping.