8/10 Very Good
Jan 28, 2025
The staff make all the difference
Our room--one of the premium suites--was perfectly delightful, a comfortable and well-appointed oasis in which to wait out the occasional tropical squall, and, like most of the rooms, set far enough back from the coastal road to never worry about being disturbed by noisy scooters, buggies, or chivas. What really sets the Miraflores apart from the ordinary, though, is its staff: the small but mighty team on duty during our high-season holiday weekend coped with demanding guests and volatile weather with exceptional and abundant warmth, grace, humor, and efficiency. (If I owned a fine hotel I would tell my GM to spare nothing in attempting to lure Luz and Dorothy onto my payroll!) The only discordant note about a stay here is the lack of any in-room complimentary filtered or bottled water, given the absence of potable tap water. No other property at which we stayed in Colombia exhibited such economizing.
Verified traveler
4-night trip
Verified Hotels.com guest review
