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Burrstone Inn, Ascend Hotel Collection

3.0 star property
New Hartford hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Burrstone Inn, Ascend Hotel Collection

Meeting facility
Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Dinner served
Lobby
In the heart of the business district, Burrstone Inn, Ascend Hotel Collection is an inviting retreat. Savor a free breakfast buffet and enjoy dinner at Beer Garden restaurant with kids' meals available. Connect to in-room WiFi or stay active at the gym and 24-hour business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Pool
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool access
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

For families (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
$130 nightly
The total price is $148
Sep 14 - Sep 15
Total includes taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(46 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
1777 Burrstone Rd, New Hartford, NY, 13413

What's nearby

  • Utica College - 8 min walk - 0.7 km
  • Saranac Brewery - 5 min drive - 5.1 km
  • Utica Memorial Auditorium - 5 min drive - 5.4 km
  • Stanley Theater - 5 min drive - 5.4 km
  • Utica Zoo - 6 min drive - 5.4 km

Getting around

  • Rome, NY (RME-Griffiss Intl.) - 20 min drive
  • Hancock Intl. Airport (SYR) - 57 min drive
  • Utica Station - 6 min drive
  • Rome Station - 19 min drive

Restaurants

  • ‪7 Brew Coffee - ‬2 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Castlewood Cafe - ‬3 min drive
  • ‪Dunkin' - ‬2 min drive

About this property

Burrstone Inn, Ascend Hotel Collection

Located near a train station, Burrstone Inn, Ascend Hotel Collection is a great choice for a stay in New Hartford. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Beer Garden, which serves dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. The comfortable beds and helpful staff get great marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2 AM
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children's menu
  • Pool toys

What to do

  • Pool table
  • Access to nearby outdoor pool

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (3792 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1990
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Seasonal outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Local culture & ecosystem education
  • Double-glazed windows
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Closed captioned TV
  • Grab bar in shower
  • Roll-in shower
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Beer Garden - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night, plus a one-time cleaning fee of USD 50

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Utica
Holiday Inn Utica Hotel
Holiday Inn Utica Hotel New Hartford
Holiday Inn Utica New Hartford
Utica Holiday Inn
New Hartford Holiday Inn
Holiday Inn New Hartford Hotel New Hartford
Holiday Inn Utica
Burrstone Inn, Ascend Hotel Collection Hotel
Burrstone Inn, Ascend Hotel Collection New Hartford
Burrstone Inn, Ascend Hotel Collection Hotel New Hartford

Frequently asked questions

Does Burrstone Inn, Ascend Hotel Collection offer free cancellation for a full refund?

Yes, Burrstone Inn, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Burrstone Inn, Ascend Hotel Collection?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Burrstone Inn, Ascend Hotel Collection?

Yes, dogs are welcome. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Burrstone Inn, Ascend Hotel Collection?

Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Burrstone Inn, Ascend Hotel Collection?

Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM.

Is there an onsite casino at Burrstone Inn, Ascend Hotel Collection?

No, this hotel doesn't have a casino, but Vernon Downs Casino (21-min drive) is nearby.

What is there to do at Burrstone Inn, Ascend Hotel Collection and nearby?

Burrstone Inn, Ascend Hotel Collection has a seasonal outdoor pool and a fitness center, as well as access to a nearby outdoor pool.

Are there restaurants at or near Burrstone Inn, Ascend Hotel Collection?

Yes, there's an onsite restaurant, Beer Garden.

What's the area around Burrstone Inn, Ascend Hotel Collection like?

Burrstone Inn, Ascend Hotel Collection is located a short 8-minute walk from Utica College. Travelers say this hotel is in a good location.

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Burrstone Inn, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Restaurant
Shower
Location
Food
Bathroom
Bar

What guests liked

  • Breakfast was consistently praised as good, excellent, and great by multiple guests. (50 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Staff was great, breakfast was good and it was close to where our son's in-laws live so it worked out wonderful for us.
Kathy, 2-night trip

10/10 Excellent

It was a pleasant stay
jennifer, 1-night trip

10/10 Excellent

What a wonderful hotel to stay at. The staff was so nice and sitting with them in the bar area they all acted like family. The food was good and karaoke on the Friday.
Amy, 1-night trip

10/10 Excellent

Very nice people the room very clean and comfortable the breakfast so good
Mohamed, 2-night trip

10/10 Excellent

Friendly and speedy check in.
Denny, 2-night trip

10/10 Excellent

Front desk clerk(Lauren) is very helpful and friendly! Our check-in was quick. We also enjoyed the karaoke at the bar 😊
Kristin, 1-night trip

2/10 Terrible

Dirty
Ashley, 1-night trip

10/10 Excellent

Loved the bed, very sturdy mattress, no pain after sleeping on it. The bathroom and everything else was very clean. Staff is very friendly. The breakfast was good. Would stay there again if we come up again.
Layla, 1-night trip

2/10 Terrible

Would never stay again period
Darrell, 1-night trip

2/10 Terrible

Did
Lilit, 3-night trip

10/10 Excellent

As always this is a pleasant hotel to stay at. Staff is great and location to my parents home remains unbeatable. One of the secured entrances didnt unlock when the keycard reader was engaged. That was a bit inconvenient but overall not a buzz killer.
Etan, 1-night trip

8/10 Good

Decent hotel. Friendly staff, nice outdoor pool, usual hotel breakfast buffet. We did change rooms once, 1st room was very humid, maybe due to proximity to the pool. Second room was upstairs and 100% better. Would stay here again. Industrial park location which made for a quiet stay (weekend stay).
Lucas, 1-night trip

4/10 Poor

This property looks beautiful but the hotel stinks. Our room smelled old and musty, my daughters allergies were so bad that she couldn't sleep. The breakfast was great. The pool was so dirty that the kids jumped in and back out very quickly.
Krista, 1-night trip

8/10 Good

The location in perfect where ever you want to go to Utica.
MARICHU, 1-night trip

10/10 Excellent

The locati I n was in a safe area near colleges and restaurants.
Sandra, 1-night trip

8/10 Good

Property is at a convenient location. Lobby hasn’t changed in as long as I’ve been using this motel. Parking is plentiful and convenient. Room is clean and adequate. There is hardly any light in the room. I went to heat up my coffee but needed to get MY FLASHLIGHT to read CONTROLS.
Alben, 1-night trip

10/10 Excellent

The property was neat and clean. Staff was very friendly and helpful.
Michelle, 1-night trip

10/10 Excellent

Good
Alen, 1-night trip

8/10 Good

Nice clean roo. With helpful staff
David, 1-night trip

10/10 Excellent

Rooms were spacious and very clean. Every member of the staff I encountered was friendly and welcoming. Breakfast was excellent.
Jeanine M, 2-night trip

8/10 Good

Check in and out was fine! Lobby furniture could be updated as well as new carpet. Overall the room was good.
Susan, 1-night trip

6/10 Okay

No smiles to greet from any of the front desk staff, either at check in or check out. Key cards wouldn’t work - had to have maintenance come fix. No one in Beer Garden to hand us a menu or seat us, and the place was freezing. Pillows need replacing - lumpy and mashed down, and looked as if there were standard pillows in king sized cases. Almost all the doors on second floor were splintered looking - as if they’d been kicked in at some point. Place could definitely use some sprucing up. Breakfast was ok, but tables in the room were sticky, as if they hadn’t been wiped off. Very disappointed after the reviews I read.
Betsy, 1-night trip

10/10 Excellent

Stay for rv trip

Would stay here again
Jeffrey, 1-night trip

10/10 Excellent

Really Nice stuff and easy stay breakfast area was nice and big and hotel is big
Keya, 2-night trip

8/10 Good

Nice little story they didn’t have a party in the hallway, which made it a little uncomfortable going back-and-forth to the room
Charleeann, 1-night trip