Parking for horrible, if you pay for parking shouldnt need to fight for a spot or move vehicle later. When booked and parking was extra for a cost should of told us right then and there not many spots that actually fit a truck. When driving through and see little tiny car in the biggest spots, they should be reversed for trucks as we couldnt even fit on 4th level of parking. If hotel is full and people all paid for parking, events shouldnt be able to park in parking. Bacially whole ringette team didnt have spot when came back from game and told us we could move at 11 once the event was over and people left...what kind of service is that with the people that just stayed last 3 days there. One group got 100 fine for parking on street, but they had drinks and couldnt move car at 11 and front desk assured them that they could park on street all night and there wouldnt be any tickets. We had 2 beds and pull out couch and the might as well slept on hard wood floor, my 10 year old woke up so sore and couldnt move next day because of the hard springs in mattress, next 2 nights he just slept on cushions on floor as it was better then the pull out couch. 4 people booked yet only give us 2 towels, no extra blankets or pillows in room even though we had pull out couch. Rooms seemed smaller then other hotels i stayed at. We will not be returning, even if teams stays there again we will stay somewhere else. Only positive thing elevator was quick, and check in was good.