At Hotel Express Newcastle Gateshead, you'll be just a 5-minute drive from St. James' Park and University of Newcastle-upon-Tyne. Also, Quayside and Beamish Open Air Museum are within a short drive. Fellow travelers love the helpful staff.
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Secured covered onsite self parking (GBP 3 per day)
Onsite RV/bus/truck parking (fees apply)
Onsite parking limited
Other information
Designated smoking areas
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–9:00 AM on weekdays and 7:30 AM–9:30 AM on weekends
Shared microwave
Shared refrigerator
Room service (limited hours)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 7 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for GBP 25.0 per day
Parking
Covered self parking costs GBP 3 per day
RV/bus/truck parking is available for an extra charge
Guests must contact this property in advance to reserve onsite parking
Policies
This property does not have elevators.
Parties and events are allowed on site.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Property Registration Number 09475683
Also known as
Hotel Express Ltd. Gateshead
Express Ltd. Gateshead
Express Ltd.
Hotel Express Newcastle
Express Newcastle Gateshead
Hotel Hotel Express Newcastle Gateshead Gateshead
Gateshead Hotel Express Newcastle Gateshead Hotel
Hotel Hotel Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Gateshead
Express Newcastle
Hotel Express Ltd.
Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Hotel
Hotel Express Newcastle Gateshead Gateshead
Hotel Express Newcastle Gateshead Hotel Gateshead
Frequently asked questions
Does Hotel Express Newcastle Gateshead offer free cancellation for a full refund?
Yes, Hotel Express Newcastle Gateshead does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Express Newcastle Gateshead?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Express Newcastle Gateshead?
Yes. Self parking costs GBP 3 per day. Parking spots may be limited. RV/bus/truck parking is available.
What are the check-in and check-out times at Hotel Express Newcastle Gateshead?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Express Newcastle Gateshead?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (2-min drive) is nearby.
What is there to do at Hotel Express Newcastle Gateshead and nearby?
Hotel Express Newcastle Gateshead has a garden.
What's the area around Hotel Express Newcastle Gateshead like?
Hotel Express Newcastle Gateshead is in the heart of Gateshead, a short 16-minute walk from Saltwell Park.
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2/10
Cleanliness
7.2/10
Staff & service
5.4/10
Amenities
5.8/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
4/10 Fair
Jan 24, 2025
Sadly there was issues with our Service Dog when we first arrived but reception rang the management who eventually squared us with a room next to reception but that night our room flooded at about 3am as someone had left a tap running upstairs so not the best of stays.
Stewart
Stewart, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 17, 2025
Good cheap clean room
Clean warm room. Happy with it and at £36 a bargain. Would stay again.
Robert
Robert, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 11, 2024
James
James, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 1, 2024
Cheap Hotel great location to city centre
John
John, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 28, 2024
No hot water and television pixelated
Anthony
Anthony, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 27, 2024
Adam
Adam, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 30, 2024
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Oct 29, 2024
Shared bathroom had broken toilet seat, blocked shower drain and mouldy wall. Bedroom tv missing, overheated even with rad off. Paper thin walls. Noisy pipes. Sleepless night. Staff were polite.
Robert
Robert, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 29, 2024
Friendly staff and an excellent location
Mark
Mark, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 22, 2024
Scott
Scott, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 13, 2024
Clean and tidy showed low on pressure
Room was very clean and tidy, all the appliances worked fine the only issue i had was the shower had low pressure but it work fine just wish it had more pressure
Stuart
Stuart, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 10, 2024
Abdelhadi
Abdelhadi, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 30, 2024
Callum
Callum, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Sep 29, 2024
This stay was not the greatest, we phoned beforehand to see if there was additional charges on arrival, we were told there was no additional charges on the phone and we arrived and got told we had to pay a £50 deposit. The bed sheets had stains on them, cobwebs in the room. Bathroom had hairs all over it and looked like it had been used just before we had checked in
The first night in our stay we heard a woman screaming in the night and the beds were uncomfortable so it was hard to get a decent nights sleep. Overall very unsatisfied with my stay and will not be back, would also not recommend anyone else to stay at this accommodation!
Antony
Antony, 2-night trip with friends
Verified Expedia guest review
2/10 Poor
Sep 19, 2024
car park wasn’t free and room smells stinky i couldn’t sleep on the bed it was bad condition
wrya
wrya, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 14, 2024
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 13, 2024
Ivan
Ivan, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 12, 2024
Had a dirty mattress leaned up against the wall in the room I was staying in, radiator hanging off the wall, cupboard door not on the cupboard, cracked sink in room, the list goes on, £81 to stay in that dump for one night, never again
Drew
Drew, 1-night business trip
Verified Expedia guest review
6/10 Good
Sep 4, 2024
Mouldy smell
John
John, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
Great as always. Stayed bank holiday and was really really quiet. Staff are friendly and helpful. Ideal.
Shaun
Shaun, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 24, 2024
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 17, 2024
BRIAN
BRIAN, 4-night trip
Verified Hotels.com guest review
6/10 Good
Jul 28, 2024
Stay
Was satisfactory
Could have a sink in the room would be good.
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Jul 26, 2024
Overall acceptable
Overall it was fine.
Shower temperature control needs looking at and toilets at times had zero toilet paper
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 23, 2024
I believe in you get what you pay for. For the price we paid, we were very happy with the room. 24/7 reception service was also excellent. A bit further out from main Quayside- a 25 minute walk.