Sheraton Maria Isabel Mexico City Reforma

4.0 star property
Hotel with outdoor pool, near U.S. Embassy

Choose dates to view prices

Photo gallery for Sheraton Maria Isabel Mexico City Reforma

32-inch flat-screen TV with satellite channels, TV
Rooftop terrace
Outdoor pool
32-inch flat-screen TV with satellite channels, TV
View from property
In the heart of Mexico City, Sheraton Mexico City Maria Isabel Hotel offers an urban oasis with a grocery store, on-site shopping and a relaxing garden. Unwind in the sauna or steam room, indulge in a massage treatment or raise your fitness game at the 24-hour health club. The property’s helpful staff has left previous guests feeling at ease.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Airport transfer
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • 24-hour health club
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
$149 nightly
The total price is $178
Oct 10 - Oct 11
Total with taxes and fees

Why we love this property

Pampering paradise
Spa services, sauna, and steam room create a restful retreat. Deep-tissue massages and fitness classes complement the serene rooftop garden.
Flavorful finds
A restaurant, cafe, and bar create culinary magic at this hotel. Vegan and vegetarian options complement the buffet breakfast offerings.
Dreamy sleep experience
Premium bedding meets total darkness with blackout drapes in this hotel. Guest indulgence continues with 24-hour room service and in-room minibars.

Room options

Available filters for rooms
Showing 14 of 14 rooms

Classic Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(98 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, Tower

9.0 out of 10
Wonderful
(143 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Tower

8.4 out of 10
Very good
(42 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (View)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom, Corner

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500

What's nearby

  • U.S. Embassy - 2 min walk - 0.2 km
  • Angel of Independence Monument - 2 min walk - 0.2 km
  • Reforma 222 - 9 min walk - 0.8 km
  • National Museum of Anthropology - 3 min drive - 2.3 km
  • Chapultepec Castle - 6 min drive - 1.6 km

Getting around

  • Benito Juarez International Airport (MEX) - 26 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 50 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 62 min drive
  • Mexico City Buenavista Station - 12 min drive
  • Mexico City Fortuna Station - 23 min drive
  • Tultitlan Lecheria Station - 36 min drive
  • Insurgentes Station - 10 min walk
  • Sevilla Station - 13 min walk
  • Chapultepec Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Sheraton Executive Lounge - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Cityzen - ‬5 min walk

About this property

Sheraton Maria Isabel Mexico City Reforma

You'll be in a fantastic location at Sheraton Maria Isabel Mexico City Reforma, just a 5-minute walk from Paseo de la Reforma and Angel of Independence Monument. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or mani/pedis. An outdoor pool, a bar/lounge, and a 24-hour health club are other features. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Insurgentes Station is 10 minutes and Sevilla Station is 13 minutes.

At a glance

DONE

Hotel size

    • 756 rooms
    • Arranged over 22 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Onsite valet parking (MXN 200 per day)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Grocery/convenience store

What to do

  • Tennis
  • Fitness classes
  • Shopping

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour health club
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 199 per night (rates may vary)
  • WiFi is available in public areas for MXN 199 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 460 for adults and MXN 230 for children
  • Airport shuttle service is offered for an extra charge of MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 100 per pet, per stay, plus a one-time cleaning fee of MXN 1300

Parking

  • Valet parking costs MXN 200 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

Does Sheraton Maria Isabel Mexico City Reforma offer free cancellation for a full refund?

Yes, Sheraton Maria Isabel Mexico City Reforma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Maria Isabel Mexico City Reforma?

Yes, there's an outdoor pool.

Are pets allowed at Sheraton Maria Isabel Mexico City Reforma?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of MXN 100 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sheraton Maria Isabel Mexico City Reforma?

Yes. Valet parking costs MXN 200 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Sheraton Maria Isabel Mexico City Reforma?

Yes, an airport shuttle is available. The charge is MXN 1242.00 per vehicle one-way.

What are the check-in and check-out times at Sheraton Maria Isabel Mexico City Reforma?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Sheraton Maria Isabel Mexico City Reforma and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club and a sauna. Sheraton Maria Isabel Mexico City Reforma also has a garden.

Are there restaurants at or near Sheraton Maria Isabel Mexico City Reforma?

Yes, there's an onsite restaurant.

What's the area around Sheraton Maria Isabel Mexico City Reforma like?

Sheraton Maria Isabel Mexico City Reforma is in Reforma, a short 3-minute walk from Paseo de la Reforma and 3 minutes' walk from Angel of Independence Monument. Travelers say the local area is very safe perfect for sightseeing.

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Reviews

Sheraton Maria Isabel Mexico City Reforma Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • The property offers excellent dining options, including a great breakfast buffet and nearby restaurants, with many options within walking distance. (16 reviews)
  • The gym was well-equipped, clean, and suitable for strength training and cardio workouts. (11 reviews)
  • Breakfast was consistently described as good, excellent, and wonderful with a variety of options. (20 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
Restaurant
Breakfast
View
Food
Bar
Shower
Bed

Reviews

10/10 Exceptional

Cleanliness, friendly staff
Gaurav, 1-night trip

10/10 Exceptional

It was my 2nd stay at this hotel and just like the first time it was excellent. The staff was very friendly and polite. They were very helpful with anything that I needed. The room was clean and neat when we walked in and it had all the amenities that you may need. It's in a great area with a few restaurants and coffee shops all in walking distance.
Kely, 3-night trip

8/10 Very good

We were happy to stay at this property.
Yanira, 3-night trip

10/10 Exceptional

My new favorite hotel

I frequent Mexico City and had been coming to the same hotel for several years now. Enjoyed the comfort and service. However, lately he got really busy so decide to give the Sheraton a shot boy with a great idea to come here. Excellent service and rooms are extremely clean plenty of hot water and good plumbing. Many places within walking distance. Will be staying here for a while now.
Robert, 2-night trip

10/10 Exceptional

Super fantastic stay and great service

Super fantastic stay, delicious food with room service and great AV Tech support for the meetings we hosted at the hotel.
Kenneth, 3-night trip

10/10 Exceptional

Very nice hotel, super friendly staff, centrally located
Manuel Patrick, 2-night trip

10/10 Exceptional

Wonderful staff and prime location
armando, 5-night trip

10/10 Exceptional

Amazing location. Very friendly staff. Would stay again.
Oscar Antonio Serna, 2-night trip

10/10 Exceptional

Great location
lina, 3-night trip

8/10 Very good

Nice to stay. Convenient, staff, clean and good price.
HONGJING, 5-night trip

10/10 Exceptional

Very safe place ,happy workers
Angelica Martinez, 3-night trip

8/10 Very good

Great hotel and safe!

It was a great experience
Monica, 4-night trip

10/10 Exceptional

The location is awesome. We could walk in the area at night to any restaurant within 1/2 mile.
Jesus, 4-night trip

10/10 Exceptional

Excellent
Alberto, 4-night trip

10/10 Exceptional

Every member of the staff that I dealt with was courteous and went above and beyond to help me with the things I needed. I can’t say enough good things about the staff and this hotel in general.
Sandra, 1-night trip

10/10 Exceptional

very helpful and friendly staff as well as great gym with sauna and steam
Julio, 4-night trip

10/10 Exceptional

Some menu items are a bit overpriced, but other than that all good
Eduardo, 2-night trip

10/10 Exceptional

Great customer service, very responsive!
Dimas, 3-night trip

6/10 Good

Rooms were clean and comfy. Service was a bit odd. They had the wrong rate when I checked in and charged me double what id booked so had to go and get the front desk to fix it. Bottles of water were really tiny so I had to keep calling room service to get more delivered every day. Bit annoying when the tap water is not safe to drink. Housekeeping woke me up twice for cleaning when I had the 'do not disturb' sign on the door. Overall a fine place to stay but a few quirks that were annoying
Viviane, 5-night trip

8/10 Very good

It was close to the areas of the city I like. It has a good gym The showeres in the rooms ara a bit outdated though
leonardo, 4-night trip

8/10 Very good

Quiet, clean and comfortable. Will definitely stay again.
Yih, 3-night trip

10/10 Exceptional

Bed was comfortable. My room was far from lobby and the elevator which made it a quiet room, didnt like the distance but loved the quietness.
Alejandra, 3-night trip

10/10 Exceptional

Excellent customer service and care. Nice hotel in a lovely area with great food and excellent staff. We will definitely be back for our next trip.
Juan, 3-night trip

10/10 Exceptional

Excellent
Jesus, 1-night trip

10/10 Exceptional

Excellent choice!
Kathleen, 5-night trip