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The Westin Kansas City at Crown Center

4.0 star property
Hotel with outdoor pool, near Hallmark Visitors Center

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Photo gallery for The Westin Kansas City at Crown Center

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Lobby
Reception
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Presidential Suite, 1 Double Bed, Non Smoking, City View (View) | 1 bedroom, premium bedding, pillowtop beds, in-room safe
In the heart of Kansas City, The Westin Kansas City at Crown Center offers a refreshing retreat. Unwind by the rooftop pool or in the sauna and steam room, then explore shopping on site or enjoy a meal at One East restaurant. With free public WiFi, helpful staff are always nearby to make your stay even more enjoyable.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free bus station shuttle
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Hot tub

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
$219 nightly
The total price is $263
Aug 21 - Aug 22
Total includes taxes and fees

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Presidential Suite, 1 Double Bed, Non Smoking, City View (View)

Presidential Suite, 1 Double Bed, Non Smoking, City View (View) | Living room | 55-inch Smart TV with satellite channels, TV, video-game console

Presidential Suite, 1 Double Bed, Non Smoking, City View (View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 2650 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Corner

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 602 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Corner

Room, 1 Queen Bed, Corner | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 Queen Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 600 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Double Bed, Non Smoking, City View (View)

Club Suite, 1 Double Bed, Non Smoking, City View (View) | Living room | 55-inch Smart TV with satellite channels, TV, video-game console

Club Suite, 1 Double Bed, Non Smoking, City View (View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 2650 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Royal Suite, 1 Bedroom, Non Smoking (SW-M)

Royal Suite, 1 Bedroom, Non Smoking (SW-M) | Living room | 55-inch Smart TV with satellite channels, TV, video-game console

Royal Suite, 1 Bedroom, Non Smoking (SW-M)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 1973 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking (SW-M)

Club Suite, 1 Bedroom, Non Smoking (SW-M) | Living room | 55-inch Smart TV with satellite channels, TV, video-game console

Club Suite, 1 Bedroom, Non Smoking (SW-M)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 1973 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking (SW-M)

Club Suite, 1 Bedroom, Non Smoking (SW-M) | Lounge

Club Suite, 1 Bedroom, Non Smoking (SW-M)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 1502 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Westin, Room, 1 King Bed, Non Smoking

Westin, Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Westin, Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Traditional Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(58 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 384 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(40 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 384 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Corner

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Corner

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed, Non Smoking

Westin, Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Westin, Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Corner (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, open 5:00 AM to 10:00 PM, sun loungers

Sheraton Kansas City Hotel at Crown Center

  • Pool
  • Pet friendly
  • Parking available
  • Internet access
8.4 out of 10, Very Good, 1,001 reviews
$209 nightly
The price is $251
Aug 21 - Aug 22
Total includes taxes and fees
Sheraton Kansas City Hotel at Crown Center
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About the neighborhood

Map
1 E Pershing Rd, Kansas City, MO, 64108

What's nearby

  • Crown Center - 1 min walk - 0.0 km
  • LEGOLAND® Discovery Center - 3 min walk - 0.3 km
  • Science City at Union Station - 3 min walk - 0.3 km
  • Hallmark Visitors Center - 6 min walk - 0.6 km
  • T-Mobile Center - 2 min drive - 1.4 km

Getting around

  • Kansas City International Airport (MCI) - 26 min drive
  • Kansas City Union Station - 3 min walk
  • Independence Station - 22 min drive
  • Lee's Summit Station - 27 min drive
  • Union Station Tram Stop - 2 min walk
  • Crossroads Tram Stop - 10 min walk
  • Kauffman Center Tram Stop - 15 min walk
  • Free bus station shuttle

Restaurants

  • ‪Jack Stack Barbecue - Freight House - ‬9 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪One East Urban Bar + Kitchen - ‬1 min walk
  • ‪Panera Bread - ‬3 min walk
  • ‪Fritz's Railroad Restaurant - ‬2 min walk

About this property

The Westin Kansas City at Crown Center

The Westin Kansas City at Crown Center features a rooftop terrace and puts you just steps from Crown Center. Guests can take a dip in the outdoor pool or grab a bite to eat at One East, which serves breakfast, lunch, and dinner. A poolside bar, a health club, and a fitness center are other highlights at this eco-certified hotel. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Union Station Tram Stop is 2 minutes and Crossroads Tram Stop is 10 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 724 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 29.00 per day; includes in/out privileges)
    • Covered onsite valet parking (USD 39.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Free bus station shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business center
  • 32 meeting rooms
  • Computer station
  • Conference space (54149 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Health club
  • An outdoor pool
  • Hot tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Video-game console
  • 55-inch Smart TV
  • Premium satellite channels
  • Netflix
  • Hulu
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Dining

One East - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 17.00 per person
  • Microwaves are available for USD 28 per night

Children & extra beds

  • Rollaway beds are available for USD 33.29 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per accommodation, per night

Parking

  • Covered self parking costs USD 29.00 per day with in/out privileges
  • Covered valet parking costs USD 39.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Facilities, including fitness facilities, a sauna, a spa, a hot tub and a swimming pool, are accessible for an extra charge.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Westin Crown Center Hotel Kansas City
Kansas City Westin
The Westin Crown Hotel Kansas City
Westin Kansas City
Westin Crown Center Kansas City
Westin Crown Center
Westin Crown Center Hotel
Westin Kansas City Crown Center Hotel
Westin Kansas City Crown Center
The Westin Crown Center
The Westin Kansas City at Crown Center Hotel
The Westin Kansas City at Crown Center Kansas City
The Westin Kansas City at Crown Center Hotel Kansas City

Frequently asked questions

Does The Westin Kansas City at Crown Center offer free cancellation for a full refund?

Yes, The Westin Kansas City at Crown Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Westin Kansas City at Crown Center?

Yes, there's an outdoor pool.

Are pets allowed at The Westin Kansas City at Crown Center?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at The Westin Kansas City at Crown Center?

Yes. Self parking costs USD 29.00 per day. Valet parking costs USD 39.00 per day. Electric vehicle charging is available.

What are the check-in and check-out times at The Westin Kansas City at Crown Center?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at The Westin Kansas City at Crown Center?

No, this hotel doesn't have a casino, but Isle of Capri Casino Kansas City (6-min drive) and Harrah's Casino (13-min drive) are both nearby.

What is there to do at The Westin Kansas City at Crown Center and nearby?

The Westin Kansas City at Crown Center has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near The Westin Kansas City at Crown Center?

Yes, there's an onsite restaurant, One East.

What's the area around The Westin Kansas City at Crown Center like?

The Westin Kansas City at Crown Center is in Crown Center District, a short 2-minute walk from Union Station Tram Stop and 5 minutes' walk from LEGOLAND® Discovery Center. Travelers say the area is walkable and good for families.

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The Westin Kansas City at Crown Center Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
View
Bed
Lobby
Parking
Amenities
Elevator

Reviews

8/10 Good

Very nice hotel. Nice location.
Michael, 1-night trip

10/10 Excellent

Excellent hotel with very good location and great access.
Carlos, 2-night trip

6/10 Okay

The area was convenient
Wengel, 2-night trip

10/10 Excellent

Great location and amenities!
Melissa, 2-night trip

10/10 Excellent

Very clean, comfortable room, close to so many entertainment options. Great place for families me
Gy, 4-night trip

10/10 Excellent

Great staff and great food. Really convenient for Union Station
JOHN, 3-night trip

10/10 Excellent

Best place to stay in Kansas City!
Jackie, 1-night trip

10/10 Excellent

Parking is not convenient
Nana, 2-night trip

10/10 Excellent

Great hotel!
Larry, 3-night trip

10/10 Excellent

I booked 2 rooms. 1 had a musty odor, which im the only one it bothered, and the other smelled fabulous, so i got that one 😁 outside of that everything was perfect. It was a family weekend and the location was perfect with amenities suiting 65 yo to 2 yo. We didn't have to drive anywhere. Street car right by to take us downtown or just walk to the adjoining mall full of specialty shops.at Crown Center. The aquarium, lego land and union station all right there. Now the staff was the absolute best, not one bad attitude, all very cheerful and helpful.
Leah, 1-night trip

10/10 Excellent

Xmas getaway

Stayed here for the Hallmark Christmas Experience. We had a great time . The hotel was very clean and bed was comfy .
Paola, 3-night trip

10/10 Excellent

The outside pool was amazing and having a bar outside was great too!! The hot tub was small but hot! The beds were small for the traditional double double an upgrade to queen beds would be great but the size of room was very large!! My kids absolutely loved the elevators and escalators!! The shops and restaurants were so nice to walk to and so convenient!!! Would definitely stay again!
Morgan, 1-night trip

10/10 Excellent

It is a great place to stay if you're looking for a staycation. Great room, easy parking, near a lot of places to go and if you attend a show at the theater you can there from inside crown center.
Ryan, 1-night trip

8/10 Good

Location to other attractions was nice. Parking was very tight and keep your room key when you check out because to exit the garage for the last time, if you don't keep it, you will have to pay to get out of the garage (29 dollars). The pool was much smaller than what appears in the photos. No free breakfast at this price point was very disappointing.
Douglas, 1-night trip

10/10 Excellent

This hotel was beautiful and we absolutely loved our room. Would stay here again.
Candice Marie, 1-night trip

4/10 Poor

Took 1 hour to check in just to find out rooms were not ready. They waited all afternoon for a text for the rooms to be ready. Never received. Spent another 30 mins at front desk.
Natasha, 1-night trip

10/10 Excellent

Great location for what we wanted to see Thank you!
Denise, 1-night trip

10/10 Excellent

Staff was extremely helpful finding local dining gems.
Alberto, 6-night trip

10/10 Excellent

Excellent location, beautiful spacious room, lovely facilities with excellent restaurant great service
Lori, 1-night trip

10/10 Excellent

We come here every year for Thanksgiving and absolutely LOVE IT!!!
Amy, 1-night trip

10/10 Excellent

Great place to stay
Adriana, 1-night trip

8/10 Good

Very nice hotel, however, not an overly helpful staff in regards to the amenities. No one explained to us how to access the pool or exercise facility. It was advertised as having a pool bar, which was not the case. No one explained to us to get food/bar service We needed to use the QR code and a $6 delivery fee would be attached. Very disappointing for a Westin.
Kelly, 2-night trip

10/10 Excellent

Great location.
Kimberly, 2-night trip

2/10 Terrible

First of all I was over charged $200 for one night stay, went downstairs to restaurant ordered food to go after an hour of waiting waitress came up to me and told me they are out of shrimps, “OK”! Reorder salad and waited for another 30 min, salad was not tasty, was very disappointed in lots of things, can go on and on..
mehdina, 1-night trip

6/10 Okay

The king-bed room that I reserved on Expedia was unavailable, so the hotel downgraded me to a room with two doubles. Also, the in-room desk chair was not good for my back. I requested an office chair be brought up for the week, and the service staff said they would check into it and never called me back.
Steven, 6-night trip